This stay was initially fine. However the air conditioning in this upstairs unit stopped working, causing the temperature inside the property to become uncomfortable and too hot. I immediately called the host who said they couldn’t get anyone out until the following morning. I said I needed to leave because it was too hot to remain comfortably. Shortly after this conversation, a repair person arrived. Despite being told the a/c had been repaired, it remained nonfunctional. I continued communicating with the host until about 8pm and then they didn’t want to deal with it any longer and sent a generic message saying the office closed at 5pm and to call the next day. We were in the middle of the conversation when they cut me off. At 10:30 on a Friday night with no functioning air conditioning and no meaningful assistance from the host, I finally found alternative accommodations on my own, creating significant inconvenience, stress and additional expense. Since then the host has been unresponsive, despite informing VRBO that they would contact me. The entire situation could have been avoided had the host taken responsibility, communicated appropriately and made reasonable efforts to assist me in securing suitable accommodations.