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The Thatched Cottage Inn

3.0 star property
3-star guestrooms with patios

Choose dates to view prices

Photo gallery for The Thatched Cottage Inn

Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Lunch served
Front of property
Classic Twin Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF
  • Kilver Court
    ‪8 min walk‬
  • Royal Bath and West Showground
    ‪6 min drive‬
  • Wells Cathedral
    ‪13 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage

Family Cottage | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Cottage

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Shepton Mallet

In Shepton Mallet .At this Shepton Mallet hotel, you'll be within half a mile (1 km) of Kilver Court and 3 miles (5 km) of Royal Bath and West Showground. Downside Abbey and Wells Cathedral are also within 6 miles (10 km).

What's nearby

  • Kilver Court - 8 min walk - 0.5 miles
  • Royal Bath and West Showground - 6 min drive - 3.4 miles
  • Wells Cathedral - 13 min drive - 6.7 miles
  • Glastonbury Tor - 17 min drive - 10.4 miles
  • Wookey Hole Caves - 21 min drive - 9.8 miles

Getting around

  • Castle Cary Station - 11 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min drive
  • ‪Whitstone's - ‬5 min walk
  • ‪The Thatched Cottage Inn - ‬1 min walk
  • ‪The Cheeky Bean - ‬19 min walk
  • ‪Mughal Empire - ‬3 min drive

About this property

The Thatched Cottage Inn

3-star guestrooms with patios
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Free self parking is available.

This 3-star Shepton Mallet hotel is smoke free.

  • 9 guestrooms or units
  • Meeting rooms
  • English breakfast (free)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Thatched Cottage Inn offers 9 accommodations with hair dryers. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • Changing table
  • High chair

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Frequently asked questions

How close is The Thatched Cottage Inn to the airport?

The Thatched Cottage Inn is 21.2 mi (41-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

How much does it cost to stay at The Thatched Cottage Inn?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at The Thatched Cottage Inn on Aug 21, 2025 start from $112.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Thatched Cottage Inn have an airport shuttle?

Airport shuttle services are not available at The Thatched Cottage Inn.

Does The Thatched Cottage Inn offer free breakfast?

The Thatched Cottage Inn offers free English breakfast on weekdays between 8:00 AM and 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a casino at The Thatched Cottage Inn?

No, there is no casino at this hotel.

What time is check-in at The Thatched Cottage Inn?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at The Thatched Cottage Inn?

This hotel offers free self parking.

Does The Thatched Cottage Inn have a pool?

The Thatched Cottage Inn does not have a pool.

Does The Thatched Cottage Inn have a restaurant?

The Thatched Cottage Inn is home to The Thatched Cottage Inn, which features happy hour and light fare.

Does The Thatched Cottage Inn have a spa?

There are no spa services available at this hotel.

How close is The Thatched Cottage Inn to downtown Shepton Mallet?

The Thatched Cottage Inn is 0.8 mi away from Shepton Mallet.

The Thatched Cottage Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Deborah

Traveled with family and small children
There was no room available I was not helped by the staff thier who blamed Expedia and ignored me. I was left stranded with my family despite having booked and paid for my room. I was unable to make contact with Expedia who disabled typing on messages
Stayed 1 night in Aug 2025

8/10 Good

HELEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant menus need revising as little choice unless you want something with chips and greasy ones at that! On the first night I ordered one of the couple of alternatives - belly pork. The whole dish was so bad I sent it back. The manageress said she hadn’t received any other complaints but two other tables complaining about the same dish! Needless to say we ate dinner at other restaurants.
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Management and staff were very welcoming.

The management and staff were very welcoming, the room was to a high standard of cleanliness, the bed was clean and comfortable. The only fault we could find was a limited menu and the non availability of a cooked breakfast. They have only recently taken over the establishment and have been left with a debt to pay from the previous proprietor. It is no longer a Green King, that was disappointing as I could of earn’t discount as a Blue light worker.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christel Caderius van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had hiked 15 miles so we were just so pleased to get in and have a good shower and a comfy bed. Just as well we were already awake though as they were sawing up wood to make decking below our room window at 7.15 am…
Stayed 1 night in Jul 2025

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were wonderful, the room was larger than expected and the people were very nice. I look forward to seeing what this hotel will be like after it’s renovated and has beautiful hanging baskets outdoors. It definitely needs some TLC! Adding an espresso maker for good coffee would also be a plus hint hint ;-)
Stayed 1 night in Jul 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable. Handily placed to use as base for travelling to surrounding areas.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, good continental breakfast and welcoming staff. Disappointing evening meal experience with multiple advertised aspects of the food and wine not available.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Nice little hotel with thatched roof.
Stayed 2 nights in Jun 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service
Had to change from the booked cottage to a room in the main pub( excellent) Inn under new management struggling with bookings made under previous owner Book rooms in the pub no cooked breakfast now Cottage has no WiFi or mobile coverage very steep stairs to tiny shower/ toilet downstairs in basement Access via main road pavement or through pub with stairs and rough ground outside EV charging in car park
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love!
Stayed 1 night in Apr 2025

4/10 Poor

Loraine

Traveled with partner
Disliked: Amenities, property conditions & facilities
Edford room needs redecorating and fixing of many broken or faulty items. Bathroom the worst area with lots of faults. Noise from area below was annoying. Breakfast time limited, poached eggs were all hard and not offered orange juice, which should have been included.
Stayed 1 night in Mar 2025