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The Crossways

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Photo gallery for The Crossways

A modern dining area with wooden flooring, leather chairs, and a chandelier.
A modern lounge area with leather sofas, a checkered floor, and a piano.
A modern bedroom with a four-poster bed, a sitting area with a sofa and a coffee table, and a large window with a view.
Restaurant
Deluxe Suite | Private spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU
  • Place, Glastonbury Festival Site
    ‪6 min drive‬
  • Place, Wells Cathedral
    ‪12 min drive‬
  • Place, Wells Bishop's Palace
    ‪12 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(21 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Twin Room

7.6 out of 10
Good
(5 reviews)
  • 200 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

A modern bedroom with a four-poster bed, a sitting area with a sofa and a coffee table, and a large window with a view.

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premier Double Room, Multiple Beds

A neatly made bed with a brown headboard, two bedside tables with lamps, and a shelf with folded towels.

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Suite

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a bed, a chair, a wall-mounted TV, and a lamp.

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a sofa, and a window.

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Shepton Mallet

In Shepton Mallet .Within 6 miles (10 km) of this inn, you'll find Wells Bishop's Palace and Wells Cathedral. Kilver Court and Glastonbury Tor are also within 6 miles (10 km).
View more Inns in Shepton MalletOpens in a new window

What's nearby

  • Glastonbury Festival Site - 6 min drive - 2.0 miles
  • Vicar's Close - 12 min drive - 4.2 miles
  • Wells Cathedral - 12 min drive - 4.5 miles
  • Wells Bishop's Palace - 12 min drive - 4.6 miles
  • Glastonbury Tor - 15 min drive - 7.5 miles

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪The George Inn - ‬8 min drive
  • ‪Strangers with Coffee - ‬10 min drive
  • ‪Fosso Lounge - ‬11 min drive
  • ‪The Crown at Wells - ‬11 min drive
  • ‪Caffè Nero - ‬11 min drive

About this property

The Crossways

5-star luxury inn near Wells Bishop's Palace
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. A terrace, barbecue grills, and concierge services are also featured at the luxury The Crossways. Free self parking is available.

This 5-star Shepton Mallet inn is smoke free.

  • 22 guestrooms or units
  • English breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Crossways offers 22 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. This Shepton Mallet inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.

Similar properties

Front of property
Wookey Hole Hotel
Wells
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
$63 nightly
The price is $75
Jul 13 - Jul 14
Total with taxes and fees
Wookey Hole Hotel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

How close is The Crossways to the airport?

The Crossways is 22.1 mi (56-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

How much does it cost to stay at The Crossways?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at The Crossways on Jul 6, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Crossways have an airport shuttle?

Airport shuttle services are not available at The Crossways.

Does The Crossways offer free breakfast?

The Crossways offers free English breakfast every day.

Is there a casino at The Crossways?

No, there is no casino at this inn.

What time is check-in at The Crossways?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at The Crossways?

This inn offers free self parking.

Does The Crossways have a pool?

The Crossways does not have a pool.

Does The Crossways have a restaurant?

Yes, there is a restaurant on site.

Does The Crossways have a spa?

There are no spa services available at this inn.

How close is The Crossways to downtown Shepton Mallet?

The Crossways is 0.2 mi away from North Wootton.

The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 523 reviews
Rating 8 - Good. 152 out of 523 reviews
Rating 6 - Okay. 47 out of 523 reviews
Rating 4 - Poor. 15 out of 523 reviews
Rating 2 - Terrible. 11 out of 523 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay with good food, plenty of parking, 4 ev chargers and superb views of Glastonbury Tor.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay nice and quiet excellent food staff really polite would recommend room excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Great venue and lovely staff. Good food with a Nepalese section. This is our 6th stay and we'll be back. Very convenient for Bath and West showground.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities
Very friendly staff; clean, spacious, comfy executive room; comfy and welcoming bar/lounge area; very quiet location; first class food.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, breakfast included and was lovely, room was lovely and cosy
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Lovely large bedrooms and spotlessly clean. I didn’t eat at hotel but husband and children said food in evening was average but a nice breakfast with lots of choice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and food was great
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Friendly Hotel with excellent staff and great food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic as always. Great food, great room, great service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Second stay at this lovely hotel. Spotless room with everything you could need. Food fabulous, excellent portions and really nice and tasty. Staff kind and helpful 😊 Many thanks
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Comfortable breakfast excellent pleasant staff. I would book afain
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mr G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well located to explore the area
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, clean comfortable room
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay - nice food and fantastic service
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place. Staff were really friendly and welcoming and breakfast was beautiful. A truly pleasant stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, family friendly
Stayed 1 night in Sep 2024
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar had lots of choice. Room overall was clean, although the bin hasn't been emptied.The bed was comfy and the shower Easy and safe parking
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The crossways

An interesting hotel in the middle of the somerset levels. friendly staff and good food
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very peaceful 2 day stay, the staff were all very friendly and the breakfasts were excellent
Stayed 2 nights in Oct 2022