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The Ancient Gatehouse Hotel

3.0 star property
3-star guest house with free WiFi, connected to a shopping center

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Photo gallery for The Ancient Gatehouse Hotel

View from property
Room | 1 bedroom, premium bedding, individually decorated
Breakfast, lunch and dinner served
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
20 Sadler Street, Wells, England, BA5 2SE
  • Place, Wells Cathedral
    ‪3 min walk‬
  • Place, Wells Bishop's Palace
    ‪5 min walk‬
  • Place, Mendip Hills
    ‪11 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪29 min drive‬

Room options

Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

City Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, individually decorated

Deluxe Double or Twin Room

  • Garden view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Wells

Heart of Wells.With a stay at this Wells guesthouse, you'll be steps from Wells & Mendip Museum and Wells Cathedral. Vicar's Close and Ebbor Gorge are also within half a mile (1 km).
View more Guest Houses in WellsOpens in a new window

What's nearby

  • Wells & Mendip Museum - 1 min walk - 0.1 miles
  • Wells Cathedral - 3 min walk - 0.2 miles
  • Vicar's Close - 3 min walk - 0.2 miles
  • Wells Bishop's Palace - 5 min walk - 0.3 miles
  • Mendip Hills - 11 min walk - 0.6 miles

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Fosso Lounge - ‬3 min walk
  • ‪Strangers with Coffee - ‬6 min walk
  • ‪The Crown at Wells - ‬2 min walk
  • ‪Fountain Inn - ‬4 min walk
  • ‪Tuckers Fish And Chip Shop - ‬8 min walk

About this property

The Ancient Gatehouse Hotel

3-star guest house with free WiFi, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at The Ancient Gatehouse Hotel.

This 3-star Wells guesthouse is smoke free.

  • 9 guestrooms or units
  • 2 levels
  • Built in 1473
  • Breakfast available (surcharge)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
The Ancient Gatehouse Hotel offers 9 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 18-inch flat-screen televisions come with digital channels.

This Wells guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is provided daily.

Similar properties

Front of property
White Hart Inn
Wells
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very Good, 436 reviews
$91 nightly
The price is $109
Jun 10 - Jun 11
Total with taxes and fees
White Hart Inn

Property amenities

Family friendly

  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 18-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 15.00 for children
  • Late check-out fee: GBP 24 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

How close is The Ancient Gatehouse Hotel to the airport?

The Ancient Gatehouse Hotel is 18.7 mi (39-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

How much does it cost to stay at The Ancient Gatehouse Hotel?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at The Ancient Gatehouse Hotel on Jun 21, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ancient Gatehouse Hotel have an airport shuttle?

Airport shuttle services are not available at The Ancient Gatehouse Hotel.

Does The Ancient Gatehouse Hotel offer free breakfast?

Free breakfast isn’t provided at The Ancient Gatehouse Hotel, but cooked-to-order breakfast is offered for a fee of GBP 15.00 for adults and GBP 15.00 for children. It's available on weekdays from 7:30 AM to 9:30 AM and weekends from 8:00 AM to 9:30 AM.

Is there a casino at The Ancient Gatehouse Hotel?

No, there is no casino at this guesthouse.

What time is check-in at The Ancient Gatehouse Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at The Ancient Gatehouse Hotel?

Free parking is not available at this guesthouse.

Does The Ancient Gatehouse Hotel have a pool?

The Ancient Gatehouse Hotel does not have a pool.

Does The Ancient Gatehouse Hotel have a restaurant?

The Ancient Gatehouse Hotel is home to Rugantino, which features Italian cuisine.

Does The Ancient Gatehouse Hotel have a spa?

There are no spa services available at this guesthouse.

How close is The Ancient Gatehouse Hotel to downtown Wells?

The Ancient Gatehouse Hotel is 0.1 mi away from Wells.

The Ancient Gatehouse Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 212 reviews
Rating 8 - Good. 57 out of 212 reviews
Rating 6 - Okay. 16 out of 212 reviews
Rating 4 - Poor. 7 out of 212 reviews
Rating 2 - Terrible. 2 out of 212 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff were great and were extremely helpful. Great location
Stayed 1 night in Feb 2026

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
The room was fantastic - it had literally just been refurbished (had an amazing four poster bed that was very comfortable). The food in the restaurant was delicious and all of the staff were so kind and helpful, special shout out to the lovely lady that prepared our breakfast - she was excellent!
Stayed 1 night in Feb 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful, friendly and welcoming.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Easy check in, friendly and attentive staff and rooms that are spotlessly clean, oh, and a great breakfast! What more could you want 🙂
Stayed 1 night in Feb 2026

10/10 Excellent

Gary Work

Liked: Cleanliness, staff & service, amenities
it was spotless, had everything we needed and the staff were super friendly. have already recommended to friends
Stayed 1 night in Jan 2026

8/10 Good

Carey Peter

Liked: Cleanliness, staff & service, amenities
Nice staff good location the room was comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Joely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent place to stay in Wells - super convenient location in town with great cathedral view. Room was comfortable with nice touches. Staff was very kind. The breakfast was also a highlight that I would recommend, the breakfast chef does an excellent job and it is a great spread!
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Historically layered building attached to Brown's Gatehouse (I'm not sure if one of the rooms is literally IN the gatehouse?) and overlooking the cathedral. Rooms located above an Italian restaurant, they're pleasant but very much Inn or B&B type, so you hear every creaky footstep, especially if on the first floor. Ear plugs recommended. Sometimes when you stay at a hotel with a restaurant you might be offered a free drink or discount — given in this case you can hear the restaurant until around 11pm, and you're dodging waiters as you go in and out the building, it might be a nice touch to offer something extra to paying guests? (along with those ear plugs…)
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
What stood out??? Well, for one, it was the staff. They welcomed me and gave me a lovely room. I had a table booked for 10 of my family, and the food was excellent. The wine was superb too, and I asked for a favour, which they delivered. This is one of my favourite hotels in the UK and will be my go-to whenever I go to Somerset to see my family. The only downside is the parking, but that is minuscule compared to the service I received from The Ancient Gatehouse. Well done all.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fantastic friendly helpful staff...real Italians! Oh, and great breakfast lady from Ulster. The room was very clean with nice touches such as still & sparkling water. The view over the cathedral was stunning when enjoying coffee & a hot cooked breakfast. Just great to stay in a real family run establishment.
Stayed 2 nights in Dec 2025

10/10 Excellent

Una

Liked: Cleanliness, amenities
View from bedroom over Wells Cathedral. Greatvlocation
Stayed 1 night in Dec 2025

10/10 Excellent

Marc t D

Liked: Cleanliness, staff & service, amenities
Lovely old building. Great old style bed
Stayed 1 night in Oct 2025

10/10 Excellent

roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, some really friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
I had a lovely stay here and the breakfast was delicious. Thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Yes , it was very clean. The staff were very helpful and attentive and managed to get us a dinner table at short notice.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonja

Traveled with partner
Liked: Cleanliness, amenities
fantastic hotel beautifully decorated room. Wells is an amazing city to visit.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, parking easy on road cross to cathedral. Fab view of cathedral from breakfast, ate dinner in the Italian in the ground floor - very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Declan

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, plus the Italian restaurant

Parking was as advised, it is Salisbury you have to contend with that. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Abdul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see
View from dining room
Dining room
Lobby
Stayed 2 nights in Sep 2025

8/10 Good

Megan

Liked: Staff & service, room comfort

Great service, good overall

A charming hotel in a lovely area. Staff were attentive and friendly. Restaurant had incredible food and ambience. I booked a single room which was fine. It was quite dusty in the room, notably on the top of the wide picture rail going around the bed. I only noticed when settling down to bed, I’m sure staff would have cleaned otherwise. The corner the bed was in was also a little dark and dingy and pillows were naff. Can hear other guests quite clearly particularly when they are coming up the stairs. Steep stairs up to the rooms. Beautiful view out the room window and good shower and bathroom. Would stay again but in a different room. Worth noting as well that hotel is unmanned overnight. Staff leave the restaurant in the late evening and there is no staff in until 8am ish. There are emergency numbers but worth knowing for safety and security.
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant overnight stay

Stayed here for one night, staff were all very friendly and helpful, nothing was too much trouble. We stayed in room 2 which was at the front. Lovely big room with 4 poster bed. Very comfortable and clean. There are lots of hotels in Wells but I’m glad we chose this one.
Stayed 1 night in Sep 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
NO PARKIING Despite not being able to reach the hotel because of a road block, not being able to speak to anyone when we phoned (and we tried several times), being offered parking options that were not available or impractical as a stop from our check-in to check-out, meaning we had to carry our luggage through town from Waitrose long-stay car park, no reception staff for most of our stay and not being able to get breakfast in the hotel, we actually liked the place. The location is ideal for visiting the cathedral and also for excellent restaurants and coffee shops. The passage to our room felt a little like a worm hole; it goes in all directions at rather curious angles. The room offered a view across the green to the cathedral. The clock chimes every quarter; you’ll hear it if you’re awake but it didn’t keep us awake. WiFi in our room was only 6mbps down at best – but even if there a WAP on our floor, the thickness of the walls meant it would have struggled. The bathroom has a bath and a hose with a shower head but no shower. Hot water supply is good. The room had a nice feel about it. The building is definitely old and the hotel has an eccentric charm. We’d stay there again, if we were not driving.
Stayed 1 night in Aug 2025

6/10 Okay

Tony

Liked: Cleanliness, room comfort
Hotel facilities only open Monday left to our own devices Tuesday and Wednesday. No breakfast available.
Stayed 2 nights in Aug 2025