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The Resort at Governor's Crossing

3.5 star property
Family-friendly 3.5-star hotel near WonderWorks

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Property grounds
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, WonderWorks
    ‪4 min drive‬
  • Place, Titanic Museum
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(32 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(50 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(27 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Sevierville

Governor’s Crossing stay.Your stay at this Governor’s Crossing hotel places you within 3 miles (5 km) of Tanger Outlets and WonderWorks. Also, Titanic Museum is within 3 miles (5 km) and Dollywood's Splash Country is within 6 miles (10 km).

What's nearby

  • Tanger Outlets - 3 min drive - 0.9 miles
  • WonderWorks - 4 min drive - 2.3 miles
  • Titanic Museum - 4 min drive - 2.5 miles
  • Island at Pigeon Forge - 7 min drive - 4.2 miles
  • Dollywood - 11 min drive - 4.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

The Resort at Governor's Crossing

Family-friendly 3.5-star hotel near WonderWorks
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

Similar properties

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Country Cascades Waterpark Resort
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.5 out of 5, Wonderful, 2,359 reviews
$107 nightly
The price is $120
Nov 2 - Nov 3
Total with taxes and fees
Country Cascades Waterpark Resort

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open March 14 and close October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

How close is The Resort at Governor's Crossing to the airport?

The Resort at Governor's Crossing is 33.7 mi (50-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Oct 23, 2025 start from $160.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Resort at Governor's Crossing have an airport shuttle?

Airport shuttle services are not available at The Resort at Governor's Crossing.

Does The Resort at Governor's Crossing offer free breakfast?

The Resort at Governor's Crossing does not offer free breakfast.

Is there a casino at The Resort at Governor's Crossing?

No, there is no casino at this hotel.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at The Resort at Governor's Crossing?

This hotel offers free self parking.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing features an indoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does The Resort at Governor's Crossing have a spa?

There are no spa services available at this hotel.

How close is The Resort at Governor's Crossing to downtown Sevierville?

The Resort at Governor's Crossing is 2 mi away from Sevierville.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1083 out of 1701 reviews
Rating 8 - Good. 363 out of 1701 reviews
Rating 6 - Okay. 143 out of 1701 reviews
Rating 4 - Poor. 61 out of 1701 reviews
Rating 2 - Terrible. 51 out of 1701 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LYNDSEY

Stayed 4 nights in Aug 2025

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, we enjoyed our weekend a lot.
Stayed 1 night in Jul 2025

10/10 Excellent

Boyd

Stayed 2 nights in Jun 2025

10/10 Excellent

angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandkids vacation

Very family friendly plenty of family fun
Stayed 1 night in Jul 2025

10/10 Excellent

lacrista

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Lindsey

Disliked: Cleanliness, staff & service
Pool area smells bad. The resort appears a lot nicer from the outside. It did have fun activities for the kids. However, it was not very clean. There were stains on the sheets.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place, havent stayed in many resorts as we usually stay in a cabin but it was great. What i could imagine is a lower end resort. Needa dining options, though lots of restaurants close
Stayed 3 nights in Jul 2025

10/10 Excellent

Malana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marilys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. The area is convenient with nearby shopping and dining locations. The room was spacious and quiet, with quiet hours being after 11 pm. The pool water was some what cloudy, but then again I arrived there sort of late so could had been from the pool being used all day. I enjoyed my stay here. I had a great time using the fire pits and making smores.
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness
Many maintenance issues. Had to change rooms. Elevator smelled like it was burning. Dryer didn’t work properly. Had to call numerous times for hornets. Inside hot tub was down for 2 days. Cable kept going on and off. Front desk and maintenance were friendly and quick to send someone for the issues.
Stayed 7 nights in Jul 2025

8/10 Good

donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big enough space for everyone.quiet. No handicap accessibility. doors extremely difficult to open no zero entry into shower( some members of our party unable to shower) also no handicap bars in tub. Pool was very nice and attendants very courteous but did not enforce rules especially in lazy river. Only 2 inner tubes with seats
Stayed 4 nights in Jul 2025

10/10 Excellent

Donavon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed environment and friendly for kids
Stayed 5 nights in Jun 2025

10/10 Excellent

Lashanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Kid friendly
Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Stayed 3 nights in Jul 2025

4/10 Poor

Donna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointed with extras

Very disappointed with the pool and water park. The lazy river had very low water level which resulted in everyone scratching up their toes and tops of feet. There was no way to float as all of the floats except 3 had the seats cut out. When we tried to use the indoor facilities the chemical levels were the strongest i have ever smelled. Multiple guest were coughing and my grandaughter had to leave to use an inhaler. The office staff were polite but the extra features are geared toward a young age like 7 below. My kids at 10 to 14 were bored. You use the extras as your main promotion but i don't feel we had full disclosure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay. Friendly staff and the facility was clean!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Governors crossing to anyone who has big families and needs multiple beds or plans to stay a good couple of days and needs the kitchen and dining area! The staff was wonderful my son hurt his foot on one of the doors going in one night and and my husband took him down to get a Band-Aid and later on they called me and made sure that he was OK! Housekeeping kept up with our towels and everything while we were there as well! Everything was all around perfect!
Stayed 3 nights in Jul 2025

8/10 Good

Tenner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple times here and have been happy to see it grow and for them to add new water and outdoor options. Our kids loved the outdoor water things and we enjoyed that it was close to many restaurants and shopping. Couldn’t be in a better location. For its age there is typical wear but overall we were happy. The beds were comfortable, and we enjoyed everything else there was to offer.
Stayed 4 nights in Jul 2025

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Offers a variety of activities. Loved daily towel service. Lovely grounds. Beds were not the most comfortable but doable. Cheap kitchen supplies but doable. No cookie sheet for baking. Liked have washing machine.
Stayed 5 nights in Jul 2025

10/10 Excellent

angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn't have enough tiwels
Stayed 3 nights in Jun 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool and extra activities were great. But for some reason we got a handicap room and was strange for us. We had 4 people in a king room. No extra linens for pullout couch. Took a long time to get them. Also wanted to buy stuff from front desk but was unable to do so without credit card on hand. Even though the cars is on file at the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Scotty

Stayed 2 nights in Jul 2025

8/10 Good

James K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Could have been better

First off I want to say the lady at front desk was there everyday of our trip (Shelly I think was her name). She was great to deal with and seemed to care about helping. Honest opinion about our room was that it needed some paint and repairs especially arond door edges. Also the drawers in the bathroom had chips and cracks. We had a bath towel that had what appeared to be a blood stain on it, which it is a white towel so not hard to miss. Mattress in the main bedroom squeaked like crazy and was not that supportive. Might be time to change it out. The one beef I did have with the resort and this was not on website nor was we told upon checkin. The 2 main waterslides outside closed at 6pm! The outside pool area was still open till 10 or 11, this made no sense especially with it being 4th July weekend and 95 deg outside. As stated I was not told this even before booking. The waterpark is a main portion of me booking this resort and to not be told anything seems kinda low of the company. I know others families were also not happy about this. The only way we found out about it is from a resort worker taking out the trash. All in all it was a nice place to stay, and staff was frienly. Great location was another plus, just feel they need to be more up front with their customers.
Stayed 3 nights in Jul 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025