2/10 Terrible
Jediah J.
15 feb. 2022
Worst Cabin Rental Experience Ever
Me and my guests booked this cabin for a relaxing weekend and memorable experience. However, the experience was anything but pleasant. The property has mice upstairs in the kitchen, which pest control had to come and spray for during our stay. The downstairs of the cabin was completely cold our entire stay. THERE IS NO WORKING HEAT for the entire downstairs (movie theater, two bedrooms, and arcade room.). Those rooms felt like a meat locker. Management at check in gave us the wrong password to the wifi. The first day and a half we had no wifi nor cellular reception. Later they gave us the correct password. Apparently, the cabin owner changed it without their knowledge. They didn't apologize for none of these discrepancies. They said that field mice is normal doing winter. Which i visit the mountains frequently amd never have I ever dealt with a rodent infestation. They're customer support team is very disrespectful and unhelpful. We requested a refund or some type of accommodations maybe even to a different property, but we were told that They're not going to entertain the notion of such, because they sent someone out to spray for the mice. This is the last time I ever book from through this property management agency. PLEASE DON'T MAKE MY MISTAKE. They're are far better options in this area.
Jediah J.
Se hospedó 3 noches en febrero de 2022