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La'gent Stay Sapporo Oodori Hokkaido

3.5 star property
3.5-star spa hotel near Odori Park

Choose dates to view prices

Photo gallery for La'gent Stay Sapporo Oodori Hokkaido

Hot springs
Family Room for 3 adult, Non Smoking (with Kitchen, 13-14th floors, 40 sqm) | In-room safe, desk, soundproofing, free WiFi
Family Room for 5 adult, Non Smoking (with Kitchen, 13-14th floors, 46 sqm) | Private kitchen | Fridge, electric kettle, freezer
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
5-26-5 Minami 2 Jonishi, Chuo-ku, Sapporo, Hokkaido, 060-0062
  • Tanukikoji Shopping Street
    ‪2 min walk‬
  • Sapporo TV Tower
    ‪8 min walk‬
  • Odori Park
    ‪9 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Family Room for 3 adult, Non Smoking (with Kitchen, 13-14th floors, 40 sqm)

Family Room for 3 adult, Non Smoking (with Kitchen, 13-14th floors, 40 sqm) | In-room safe, desk, soundproofing, free WiFi

Family Room for 3 adult, Non Smoking (with Kitchen, 13-14th floors, 40 sqm)

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Modelate Twin Room for 3 adults, Non Smoking

Modelate Twin Room for 3 adults, Non Smoking | In-room safe, desk, soundproofing, free WiFi

Modelate Twin Room for 3 adults, Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Twin Room for 2 adults, Non Smoking (Japanese Style, No-Bath Tab)

Twin Room for 2 adults, Non Smoking (Japanese Style, No-Bath Tab) | In-room safe, desk, soundproofing, free WiFi

Twin Room for 2 adults, Non Smoking (Japanese Style, No-Bath Tab)

  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Renovated] Moderate Twin Room for 2 adults, Non Smoking

In-room safe, desk, soundproofing, free WiFi

[Renovated] Moderate Twin Room for 2 adults, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Twin + Queen Room 4 adults, Non Smoking (with Kitchen, 13-14th floors, 39 sqm)

Family Twin + Queen Room 4 adults, Non Smoking (with Kitchen, 13-14th floors, 39 sqm) | In-room safe, desk, soundproofing, free WiFi

Family Twin + Queen Room 4 adults, Non Smoking (with Kitchen, 13-14th floors, 39 sqm)

  • Sleeps 6
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Superior Double Room Single Use, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Superior Double Room Single Use, Non Smoking

  • 247 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Japanese Style Double Room for 2 people - Non Smoking

In-room safe, desk, soundproofing, free WiFi

Japanese Style Double Room for 2 people - Non Smoking

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room for 1 adult, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Moderate Double Room for 1 adult, Non Smoking

  • 193 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premier Twin Room for 3 adults, Non Smoking

Premier Twin Room for 3 adults, Non Smoking | In-room safe, desk, soundproofing, free WiFi

Premier Twin Room for 3 adults, Non Smoking

  • 344 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed OR 2 Large Twin Beds

View all photos for Family Room for 4 adult, Non Smoking (with Kitchen, 13-14th floors, 46 sqm)

Family Room for 4 adult, Non Smoking (with Kitchen, 13-14th floors, 46 sqm) | In-room safe, desk, soundproofing, free WiFi

Family Room for 4 adult, Non Smoking (with Kitchen, 13-14th floors, 46 sqm)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for [Renovated] Superior Twin Room for 3 adults, Non Smoking

In-room safe, desk, soundproofing, free WiFi

[Renovated] Superior Twin Room for 3 adults, Non Smoking

  • 248 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room for 5 adult, Non Smoking (with Kitchen, 13-14th floors, 46 sqm)

Family Room for 5 adult, Non Smoking (with Kitchen, 13-14th floors, 46 sqm) | In-room safe, desk, soundproofing, free WiFi

Family Room for 5 adult, Non Smoking (with Kitchen, 13-14th floors, 46 sqm)

  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 2 Twin Trundle Beds

View all photos for Superior Business Double Room for 2 adults, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Superior Business Double Room for 2 adults, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room for 2 adults, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Moderate Double Room for 2 adults, Non Smoking

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room for 1 adult, Non Smoking (Japanese Style)

In-room safe, desk, soundproofing, free WiFi

Double Room for 1 adult, Non Smoking (Japanese Style)

  • 247 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Business Double Room for 1 adult, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Superior Business Double Room for 1 adult, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for [Renovated] Moderate Twin Room for 3 adults, Non Smoking

In-room safe, desk, soundproofing, free WiFi

[Renovated] Moderate Twin Room for 3 adults, Non Smoking

  • 248 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin Room for 2 adults, Non Smoking

Moderate Twin Room for 2 adults, Non Smoking | In-room safe, desk, soundproofing, free WiFi

Moderate Twin Room for 2 adults, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room for 2 adults, Non Smoking

Superior Twin Room for 2 adults, Non Smoking | In-room safe, desk, soundproofing, free WiFi

Superior Twin Room for 2 adults, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room(Run of House), Non Smoking

Single Room(Run of House), Non Smoking | In-room safe, desk, soundproofing, free WiFi

Single Room(Run of House), Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Renovated] Superior Twin Room for 2 adults, Non Smoking

In-room safe, desk, soundproofing, free WiFi

[Renovated] Superior Twin Room for 2 adults, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room for 2 adults, Non Smoking

In-room safe, desk, soundproofing, free WiFi

Superior Double Room for 2 adults, Non Smoking

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room for 3 adults, Non Smoking (Japanese Style, No-Bath Tab)

Twin Room for 3 adults, Non Smoking (Japanese Style, No-Bath Tab) | In-room safe, desk, soundproofing, free WiFi

Twin Room for 3 adults, Non Smoking (Japanese Style, No-Bath Tab)

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Premier Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese Style Twin Room （for 2 Adult）

In-room safe, desk, soundproofing, free WiFi

Japanese Style Twin Room （for 2 Adult）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double B Room

In-room safe, desk, soundproofing, free WiFi

Superior Double B Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

In-room safe, desk, soundproofing, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Room

In-room safe, desk, soundproofing, free WiFi

Moderate Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin + Extra Bed

In-room safe, desk, soundproofing, free WiFi

Moderate Twin + Extra Bed

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

View all photos for Moderate Double Room

In-room safe, desk, soundproofing, free WiFi

Moderate Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Double Room

In-room safe, desk, soundproofing, free WiFi

Japanese Style Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin + Queen Room Non-Smoking

Dining

Family Twin + Queen Room Non-Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Family&Leisure Room 3 Non-Smoking

In-room safe, desk, soundproofing, free WiFi

Family&Leisure Room 3 Non-Smoking

  • Sleeps 3

View all photos for Family&Leisure Room 4 Non-Smoking

In-room safe, desk, soundproofing, free WiFi

Family&Leisure Room 4 Non-Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Family&Leisure Room 5 Non-Smoking

In-room safe, desk, soundproofing, free WiFi

Family&Leisure Room 5 Non-Smoking

  • Sleeps 5
  • 3 Twin Beds and 2 Double Beds

View all photos for Superior Double A Room

In-room safe, desk, soundproofing, free WiFi

Superior Double A Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese-style Twin Room (for 3 Guests)

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Japanese-style Twin Room (for 3 Guests)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Random Twin Room

Television

Random Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Random Double Room

Television

Random Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for 【Renovated】Superior Twin

In-room safe, desk, soundproofing, free WiFi

【Renovated】Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for 【Renovated】Superior Twin + Sofa Bed

In-room safe, desk, soundproofing, free WiFi

【Renovated】Superior Twin + Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for 【Renovated】Moderate Twin + Sofa Bed

In-room safe, desk, soundproofing, free WiFi

【Renovated】Moderate Twin + Sofa Bed

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 【Renovated】Moderate Twin

In-room safe, desk, soundproofing, free WiFi

【Renovated】Moderate Twin

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Sapporo

City center stay.A stay at this Sapporo City Centre hotel places you steps from Tanukikoji Shopping Street and within a 10-minute walk of Sapporo Clock Tower. Odori Park and Ramen Yokocho are also within half a mile (1 km).

What's nearby

  • Tanukikoji Shopping Street - 2 min walk - 0.1 miles
  • Nijo Market - 7 min walk - 0.4 miles
  • Sapporo TV Tower - 8 min walk - 0.4 miles
  • Sapporo Clock Tower - 8 min walk - 0.5 miles
  • Odori Park - 9 min walk - 0.5 miles

Getting around

  • Nishi-Yon-Chome Stop - 3 min walk
  • Sapporo Station - 12 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪Beer Bar North Island - ‬1 min walk
  • ‪ラーメンの大公 - ‬1 min walk
  • ‪NOODLEBAR 海と雲 Laugh - ‬1 min walk
  • ‪貝鮮炭焼大厚岸 - ‬2 min walk
  • ‪オットー喫茶 - ‬1 min walk

About this property

La'gent Stay Sapporo Oodori Hokkaido

3.5-star spa hotel near Odori Park
As a guest of La'gent Stay Sapporo Oodori Hokkaido, you'll find a full-service spa and hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

La'gent Stay Sapporo Oodori Hokkaido also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

  • 219 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
La'gent Stay Sapporo Oodori Hokkaido offers 219 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 hot springs open between 3:00 PM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,800 per night)
  • Valet parking on site (JPY 1,800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot springs
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property's indoor mineral hot springs will be under renovation from May 24 to June 30, 2025. During this time, the indoor mineral hot springs hours for men are 5-7 AM, 5:30-7:30 PM, and 10:30 PM-1 AM, and for women are 8-10:30 AM, 3-5 and 8-10 PM. Guests may experience construction-related noise and vibrations between 11 AM and 3 PM.

Renovations and closures

The property will be renovating from April 15 2025 to July 18 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1100 for children
  • Self parking fee: JPY 1800 per night
  • Valet parking fee: JPY 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

La'gent Stay Sapporo Oodori Hokkaido Hotel
La'gent Stay Sapporo Oodori Hokkaido Hotel
Hotel La'gent Stay Sapporo Oodori Hokkaido Sapporo
Sapporo La'gent Stay Sapporo Oodori Hokkaido Hotel
Hotel La'gent Stay Sapporo Oodori Hokkaido
La'gent Stay Sapporo Oodori Hokkaido Sapporo
La'gent Stay Hokkaido Hotel
La'gent Stay Hokkaido
La'gent Stay Sapporo Oodori Hokkaido Hotel
La'gent Stay Sapporo Oodori Hokkaido Sapporo
La'gent Stay Sapporo Oodori Hokkaido Hotel Sapporo

Frequently asked questions

How close is La'gent Stay Sapporo Oodori Hokkaido to the airport?

La'gent Stay Sapporo Oodori Hokkaido is 7.4 mi (27-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at La'gent Stay Sapporo Oodori Hokkaido?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at La'gent Stay Sapporo Oodori Hokkaido on Jun 7, 2025 start from $180.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does La'gent Stay Sapporo Oodori Hokkaido have an airport shuttle?

Airport shuttle services are not available at La'gent Stay Sapporo Oodori Hokkaido.

How close is La'gent Stay Sapporo Oodori Hokkaido to the beach?

This hotel is 10.8 mi (34-min drive) from Otaru Dream Beach and 14.6 mi (42-min drive) from Zenibako Beach. Don't forget your sunscreen!

Does La'gent Stay Sapporo Oodori Hokkaido offer free breakfast?

Free breakfast isn’t provided at La'gent Stay Sapporo Oodori Hokkaido, but buffet breakfast is offered for a fee of JPY 2420 for adults and JPY 1100 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at La'gent Stay Sapporo Oodori Hokkaido?

No, there is no casino at this hotel.

What time is check-in at La'gent Stay Sapporo Oodori Hokkaido?

Check-in start time: 3 PM; Check-in end time: 1 AM.

Is there free parking at La'gent Stay Sapporo Oodori Hokkaido?

Free parking is not available at this hotel. Self parking is available for JPY 1800 per night, and valet parking for JPY 1800 per night.

Does La'gent Stay Sapporo Oodori Hokkaido have a pool?

La'gent Stay Sapporo Oodori Hokkaido does not have a pool.

Does La'gent Stay Sapporo Oodori Hokkaido have a restaurant?

Yes, there is a restaurant on site.

Does La'gent Stay Sapporo Oodori Hokkaido have a spa?

Yes, this hotel has a spa.

How close is La'gent Stay Sapporo Oodori Hokkaido to downtown Sapporo?

La'gent Stay Sapporo Oodori Hokkaido is 0.4 mi away from Sapporo.

La'gent Stay Sapporo Oodori Hokkaido Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of the largest rooms we've ever stayed in across Japan at this price point. Perfectly located in the heart of everything you need to walk to in downtown Sapporo. Awesome buffet breakfast, comfortable shared spaces, and aesthetic public baths. Staff was exceptional. On-site parking at a reasonable fee was also a plus.
Stayed 1 night in Feb 2025

10/10 Excellent

Leanne

Stayed 5 nights in Feb 2025

10/10 Excellent

Jadhav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located in a great area, convenient to Odori park for Winter festival and to Pole Town for shopping. Many restaurants around the area and not far from Noji Fish Market.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 2 nights in Jan 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room with a view of the Ferris wheel and shopping street. The breakfast had a large variety but felt it was not catered to Australian breakfast options however can not complain as there was something for everyone even it it was more like lunchtime food. Onsen was very clean and free for hotel guest. Would stay again if in Sapporo.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities

Bed is Hard.

Every thing was perfect except for the stone hard bed.
Stayed 4 nights in Jan 2025

2/10 Terrible

JAEYOUNG, KATY

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yan Yu Yvonne

Liked: Cleanliness, staff & service
It’s close to restaurants and shops, can stay until mid night .
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a family room with 4 beds with pantry and washing machine, very spacious and nice stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ka Yee Vicky

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, easy to walk around. Hotel parking with cover is a plus during winter time, Family Mart is connected to hotel too. Nice bath at hotel but very crowded at night time, free coffee at lobby from 3-9pm, breakfast is good too! We enjoyed our stay very much!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellena

Stayed 5 nights in Nov 2024

8/10 Good

Irene

Stayed 2 nights in Nov 2024

8/10 Good

woulhee

Traveled with partner
Liked: Cleanliness, amenities
Quiet. Clean. But a little small space room. Morning meal is so good!
Stayed 2 nights in Nov 2024

6/10 Okay

Florencio, TORONTO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 5 night stay in this hotel. The room and bathroom are decent size. The breakfast was great. Location is great. The housekeeping and staff were great. However the issue is the laundry amenities. Only 2 laundry machines which is not enough and not reliable machines for this high volume hotel. Many tourist bus from China came to this hotel. They should have at least 6 reliable laundry machines for this size of hotel. If we can turn back time we would choose a different hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

PARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic. I had a Japanese style room and I thought it was a lot larger than similar rooms at other hotels in this price point.
Stayed 3 nights in Oct 2024

10/10 Excellent

sunny wonsun

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Woon Shun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

8/10 Good

Joyce Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 days here. Staff was great. Great onsen experience. Food was great but wish more variety esp for long stays. They had laundry which didnt really dry clothesso we had hang them up in room. No daily cleaning . They let us have crib. We had view of ferris wheel. Walkable from one of the famous streets and odori park during autum festival! But farther from jr train station
Stayed 6 nights in Sep 2024

10/10 Excellent

Yue Wing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walk to everywhere with great restaurants and shopping. Closed to morning seafood market is a plus. Onsen onsite but it a bit small. Convenient parking on site. Room is good size for city and quiet overall. Bed is soft for us and air conditioner with set range of temperature so it take time to cool down the room. We didn't try to breakfast since many options closed by. We will come back when visit Sapporo again. Thanks.
Stayed 3 nights in Sep 2024

8/10 Good

Jin, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Sapporo from 8/18/2024 to 9/1/2024, and stayed in 3 hotels. I am going to include 3 hotels in one review. 1. Tokyu Stay Sapporo Odori, 8/18/2024 - 8/24/2024: Nice location, 2 minutes away from Odori Station, 2 minutes away from Tanikukoji 5, and very close to Mitsukoshi, PARCO, Susukino’s shopping, dinning places and other commercial areas. Very friendly staff. English speakers. Spacious and comfortable lobby, offering coffee and tea 24 hours. Microwave and laundry machine (washer/dryer in one) available in our room, so convenient for people who stay for several days in hot season. We had a high floor and could see a little bit of mountains, but most of the Mountain view was blocked by a building next to the hotel. Breakfast was OK. Cons: the ceiling of the room was low. The toilet room smelled weird. The air of the room was not very fresh but the window was not allowed to open. 2. La’gent, 8/25/2024 - 8/30/2024: it was next to Tokyu Stay. The location was as nice as Tokyu. The window could be opened to get fresh air. Onsen was great, although crowded in the evening. The building temperature was set very cool so that guests felt very released from outside heat and humidity. The vanities surface and storage space in toilet room was bigger than the other two hotels. Our room window faced south and could see the Tanukikoji and Ferris Wheel. Breakfast was ok. Two public laundry machines on 2nd floor which were very busy most of the day
Stayed 5 nights in Aug 2024