Cross Hotel Sapporo

4.0 star property
4-star hotel near Sapporo TV Tower
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Photo gallery for Cross Hotel Sapporo

Lounge
Property amenity
Public bath
Lounge
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo TV Tower
    ‪6 min walk‬
  • Tanukikoji Shopping Street
    ‪9 min walk‬
  • Odori Park
    ‪12 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Run of the House

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(13 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Sapporo

Sapporo City Centre stay.Within a 10-minute walk of this Sapporo City Centre hotel, you'll find Sapporo TV Tower and Sapporo JR Tower. Also, Tanukikoji Shopping Street is within half a mile (1 km) and Hokkaido University is within 2 miles (3 km).

What's nearby

  • Sapporo TV Tower - 6 min walk - 0.4 miles
  • Sapporo JR Tower - 6 min walk - 0.4 miles
  • Tanukikoji Shopping Street - 9 min walk - 0.5 miles
  • Odori Park - 12 min walk - 0.7 miles
  • Hokkaido University - 12 min walk - 0.7 miles

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬1 min walk
  • ‪順香 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk

About this property

Cross Hotel Sapporo

4-star hotel near Sapporo TV Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Things to do

  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

How close is Cross Hotel Sapporo to the airport?

Cross Hotel Sapporo is 5.1 mi (25-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

Does Cross Hotel Sapporo have an airport shuttle?

Airport shuttle services are not available at Cross Hotel Sapporo.

How close is Cross Hotel Sapporo to the beach?

This hotel is 11.1 mi (31-min drive) from Otaru Dream Beach and 14 mi (39-min drive) from Zenibako Beach. Don't forget your sunscreen!

Does Cross Hotel Sapporo offer free breakfast?

Free breakfast isn’t provided at Cross Hotel Sapporo, but buffet breakfast is offered for a fee of JPY 3300 for adults and JPY 1650 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Cross Hotel Sapporo?

No, there is no casino at this hotel.

What time is check-in at Cross Hotel Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Cross Hotel Sapporo?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Cross Hotel Sapporo have a pool?

Cross Hotel Sapporo does not have a pool.

Does Cross Hotel Sapporo have a restaurant?

Yes, there is a restaurant on site.

Does Cross Hotel Sapporo have a spa?

There are no spa services available at this hotel.

How close is Cross Hotel Sapporo to downtown Sapporo?

Cross Hotel Sapporo is 0.1 mi away from Sapporo.

Cross Hotel Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaochun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the train station and close to a number of sightseeing sites.
Stayed 3 nights in May 2025

10/10 Excellent

Xiaoya

Stayed 1 night in May 2025

10/10 Excellent

Xiaoya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a convenience location with good food.
Stayed 3 nights in May 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to train station, cose to odori park. Hotel was very clean, breakfast average. Limited english knoledge of the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025

10/10 Excellent

Brenda, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at the Cross Hotel. The room was nice and clean, good bathroom and loved having an Onsen onsite.
Stayed 2 nights in May 2025

2/10 Terrible

yue hwei

Stayed 1 night in May 2025

10/10 Excellent

glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

yue hwei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Zi Jun

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic, the staff were amazing, and the room size was nice. Wish they had coin laundry in the hotel. They do offer laundry service if needed
Stayed 4 nights in May 2025

10/10 Excellent

Tina

Great location. Very easy to access public transport. Quiet yet safe. All necessary amenities available
Stayed 4 nights in May 2025

8/10 Good

julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast buffet was terrible All the food was cold The sausage, ham, fish - everything Including the rice The eggs were the worse - it was like rubber The miso soup tasted like raw miso not soup Other than that it is a nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nabid

Stayed 2 nights in May 2025

8/10 Good

Everton, South Perth.

Stayed 2 nights in May 2025

10/10 Excellent

Chen-Hsun, TAIPEI

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near station

Great hotel with comfortable rooms and clean bathrooms. We got the breakfast which had a good spread of food. Hotel is location about 10 minutes walk to the station so very convenient. Staff was friendly and accommodating
Stayed 4 nights in Apr 2025

10/10 Excellent

Yukari, Marietta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent I like Top roof Bath.
Stayed 2 nights in May 2025

10/10 Excellent

KYUNG JO, Santa Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 3 nights in Apr 2025

8/10 Good

Aaron, Monterey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was only available during the afternoon and did not include breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Harminder

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing In the center of Sapporo and walking distance to almost everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect first visit to Sapporo!

I had a great 2 night stay at the Cross Hotel Sapporo. The hotel was well located (only a short walk to the main Susukino area). The staff was polite and very professional, the room was clean and well equipped. It had everything I needed for comfortable 2 day trip. Make sure you save time to try out the public bath on the 18th floor with views of the city!
Stayed 2 nights in Mar 2025