Hotel Family

3.0 star property
3-star hotel near Rua 25 de Marco, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Family

Reception
Building design
Breakfast and lunch served
Interior
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Place, Rua 25 de Marco
    ‪16 min walk‬
  • Place, Expo Center North
    ‪5 min drive‬
  • Place, Paulista Avenue
    ‪7 min drive‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪15 min drive‬

Room options

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(20 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Double Room

7.2 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

São Paulo

Heart of São Paulo.Your stay at this Bras hotel places you within 2 miles (3 km) of Rua 25 de Marco and Sala São Paulo Concert Hall. Municipal Theatre of São Paulo and Liberty Square are also within 3 miles (5 km).

What's nearby

  • Rua 25 de Marco - 16 min walk - 0.9 miles
  • Expo Center North - 5 min drive - 2.6 miles
  • Anhembi Convention Center - 6 min drive - 2.9 miles
  • Paulista Avenue - 7 min drive - 3.1 miles
  • Allianz Parque - 10 min drive - 4.7 miles

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 25 min drive

Restaurants

  • ‪Praca De Alimentacao - ‬6 min walk
  • ‪Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rei do Falafel - ‬5 min walk

About this property

Hotel Family

3-star hotel near Rua 25 de Marco, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. Hotel Family also features a vending machine, laundry facilities, and shopping on site.

This 3-star São Paulo hotel is smoke free.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:00 AM to 6:30 PM at scheduled times and on request

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 25-inch TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 34.99 per person
  • Airport shuttle fee: BRL 100 per person (one-way)
  • Airport shuttle fee per child: BRL 50 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

How close is Hotel Family to the airport?

Hotel Family is 8.8 mi (25-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

Does Hotel Family have an airport shuttle?

Hotel Family offers an airport shuttle from 3:00 AM to 6:30 PM, at scheduled times, for a charge of BRL 100. per person, one-way.

Does Hotel Family offer free breakfast?

Free breakfast isn’t provided at Hotel Family, but buffet breakfast is offered for a fee of BRL 34.99 per person.

Is there a casino at Hotel Family?

No, there is no casino at this hotel.

What time is check-in at Hotel Family?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM.

Is there free parking at Hotel Family?

Free parking is not available at this hotel.

Does Hotel Family have a pool?

Hotel Family does not have a pool.

Does Hotel Family have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Family have a spa?

There are no spa services available at this hotel.

How close is Hotel Family to downtown São Paulo?

Hotel Family is 1.1 mi away from São Paulo.

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 247 out of 656 reviews
Rating 8 - Good. 147 out of 656 reviews
Rating 6 - Okay. 133 out of 656 reviews
Rating 4 - Poor. 72 out of 656 reviews
Rating 2 - Terrible. 57 out of 656 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

2/10 Terrible

Fábio Roberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Fabio roberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo, não recomendo.

Já estive neste hotel a uns anos atrás e Era bom, mas agora o hotel está horrível, sujo, roupa de cama e banho encardidas, móveis deteriorados, fechadura estragada, ar condicionado não funcionava,sem falar no café da manhã que não tem quase opção nenhuma.
Stayed 2 nights in Jun 2025

8/10 Good

Jhonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Eliete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jaqueline

Stayed 1 night in Jun 2025

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jaqueline

Liked: Cleanliness, property conditions & facilities, room comfort
O hotel tem uma localização perfeita, mas o atendimento é um pouco complicado por uma grande rotatividade
Stayed 1 night in Jun 2025

6/10 Okay

MARCELO

Business traveler
Stayed 2 nights in Jun 2025

10/10 Excellent

Eliane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Rubia

Stayed 2 nights in Jun 2025

10/10 Excellent

Rosana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thais thanandra

Stayed 1 night in May 2025

6/10 Okay

Brenner

Traveled with group
Stayed 1 night in May 2025

6/10 Okay

Aeda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rita

Stayed 2 nights in May 2025

8/10 Good

Ana Flávia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Marli dos Santos da

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabete

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Élida Rodrigues Luchesi

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei o café da manhã muito bom
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Luciano

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025