2/10 Terrible
Caran
3 may. 2025
No le gustó: Limpieza, servicios, condiciones de la propiedad
Be careful when booking Charlie properties. In my case, they contacted me the same day I was supposed to check in to inform me that I had to stay at Charlie Pinheiros due to “emergency maintenance,” which was 25 minutes away from the original location. This happened just before I boarded my 7-hour flight to São Paulo, which arrived at night, so I had no chance to complain.
The rooms were smaller, of lower quality, looked cheaper, there was no iron, the bathroom ventilation was noisy, and the ceiling was stained with moisture.
After they promised compensation for staying in a completely different place than the one I had booked, they only refunded a small part of the first night.
I honestly felt scammed. I recommend not taking the risk of booking one of their properties and then being suddenly moved to another location.
Caran
Se hospedó 5 noches en abril de 2025
