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North Palace Hotel

Property class: 3
3-star hotel in Tucuruvi

Choose dates to view prices

Photo gallery for North Palace Hotel

A building with a sign reading "ORTHOPHAGIA PALACE".
A window with a view of residential buildings and a garden area.
A bedroom with a wooden bed, a headboard, a nightstand, a framed picture on the wall, and a staircase.
A staircase with marble steps and wooden handrails.
A hotel reception area with a counter, a window with curtains, a bulletin board with room rates, and a wooden wall panel.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050
  • Place, Shopping Metrô Tucuruvi
    ‪4 min drive‬
  • Place, Expo Center North
    ‪16 min drive‬
  • Place, Rua 25 de Marco
    ‪24 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Comfort Room (Master)

A bedroom with a tufted headboard, two bedside tables, a bed with patterned bedding, and a framed picture on the wall.

Comfort Room (Master)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Bathtub

A hotel room with a bed, two bedside tables, a desk, and a chair.

Suite, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A bedroom with a bed, bedside tables, a desk, and a chair.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room (Master)

A bedroom with a tufted headboard, two bedside tables, a bed with patterned bedding, and a framed picture on the wall.

Comfort Room (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A bedroom with a bed, bedside tables, a desk, and chairs.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Jetted Tub (Master)

A double bed with a wooden headboard and two bedside tables, each with a phone and a power outlet.

Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Bathtub

A hotel room with a bed, two bedside tables, a desk, and a chair.

Suite, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

São Paulo

Tucuruvi stay.Your stay at this Tucuruvi hotel places you within 6 miles (10 km) of Youth Park and Expo Center North. Pinacoteca do Estado Museum is within 6 miles (10 km) and Rua 25 de Marco is within 9 miles (15 km).

What's nearby

  • Shopping Metrô Tucuruvi - 4 min drive - 0.9 miles
  • Expo Center North - 16 min drive - 3.7 miles
  • Rua 25 de Marco - 24 min drive - 7.2 miles
  • Neo Química Arena - 33 min drive - 14.6 miles
  • Pacaembu Stadium - 34 min drive - 9.8 miles

Getting around

  • Tucuruvi Station - 3 min drive
  • Sao Paulo Julio Prestes Station - 15 min drive
  • São Paulo/Guarulhos Intl. Airport - 30 min drive

Restaurants

  • ‪Panificadora Lar do Jaçanã - ‬12 min walk
  • ‪Oba! Deu Bolo - ‬10 min walk
  • ‪Subway - ‬16 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Nasser Esfihas - ‬15 min walk

About this property

North Palace Hotel

3-star hotel in Tucuruvi
North Palace Hotel offers its guests multilingual staff and 24-hour room service. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3-star São Paulo hotel.

  • 29 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Smoking in designated areas
  • Bar or lounge
North Palace Hotel offers 29 air-conditioned accommodations with slippers and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Palace Hotel Sao Paulo

North Palace Sao Paulo

North Palace Hotel Hotel

North Palace Hotel São Paulo

North Palace Hotel Hotel São Paulo

Frequently asked questions

How close is North Palace Hotel to the airport?

North Palace Hotel is 13.8 mi (30-min drive) away from the São Paulo/Guarulhos Intl. Airport airport, the closest popular airport to the property.

How much does it cost to stay at North Palace Hotel?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at North Palace Hotel on Oct 20, 2026 start from $20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does North Palace Hotel have an airport shuttle?

Airport shuttle services are not available at North Palace Hotel.

Does North Palace Hotel offer free breakfast?

North Palace Hotel does not offer free breakfast.

Is there a casino at North Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at North Palace Hotel?

Check-in start time: noon; Check-in end time: 10:00 PM.

Is there free parking at North Palace Hotel?

This hotel offers free self parking.

Does North Palace Hotel have a pool?

North Palace Hotel does not have a pool.

Does North Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is North Palace Hotel to downtown São Paulo?

North Palace Hotel is 6.2 mi away from São Paulo.

North Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 226 reviews
Rating 8 - Good. 49 out of 226 reviews
Rating 6 - Okay. 58 out of 226 reviews
Rating 4 - Poor. 29 out of 226 reviews
Rating 2 - Terrible. 26 out of 226 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness
Great service from staff
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

The worst hotel motel in Brazil everything dirty recepcionists rude they try to charge you for everything and you don’t take it far from everything no restaurants near nothing stay away and very dangerous really and of course the WiFi is not working
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

João Paulo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência extremamente decepcionante. Minha hospedagem neste hotel foi marcada por problemas de limpeza, desorganização e um constrangimento que considero inadmissível. Ao entrar no quarto, encontrei sinais claros de falta de higienização: havia fios de cabelo na pia do banheiro, um sabonete usado dentro do box e a cama não possuía lençol, apenas uma manta cuja aparência não transmitia confiança quanto à limpeza. Já nesse momento, a experiência ficou muito aquém do esperado. Após duas noites de hospedagem, renovei minha estadia por mais uma diária através do Hotéis.com, com pagamento realizado antecipadamente. Antes de sair do hotel, informei pessoalmente à recepção sobre a renovação e apresentei o comprovante da reserva. A funcionária não conseguiu localizar a reserva no sistema, mas imaginei que a situação seria resolvida internamente. O maior problema ocorreu quando retornei ao hotel durante a madrugada. Na frente da pessoa que me acompanhava, fui abordado de forma ríspida por um funcionário que insistia que eu deveria pagar a diária para permanecer hospedado. Mesmo apresentando novamente o comprovante da reserva já quitada, continuei sendo questionado e exposto a uma situação extremamente constrangedora. Somente após várias tentativas o funcionário conseguiu localizar a reserva já paga e pediu desculpas. Contudo, o constrangimento já havia acontecido. O episódio demonstrou despreparo da equipe, falhas na comunicação interna e dificuldade no manuseio do sistema.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Pedro Augusto

Disliked: Amenities, property conditions & facilities
Sem frigobar e café da manhã muito simples
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quarto com cheiro de cigarro muito forte....
Stayed 1 night in May 2026
Verified review

4/10 Poor

Braulio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservei pensando que era um Hotel, e se trata de um motel, incluindo uma placa com os preços dos períodos. Limpeza precária, lençol furado e sujo, gotas pegajosas no chão (espero que não seja o que parecia), azulejos do banheiro com sujeiras aparentemente fáceis de limpar, vaso sanitário encardido e cheiro ruim, paredes do quarto sujas. Toalhas sem estarem em um plástico, ficando a dúvida se estavam limpas. O estacionamento e localização são boas para quem tem compromissos na zona norte. Café razoável pelo preço da diária Check in e check out rápidos. O custo foi bom, mas infelizmente estava incluso as questões negativas citadas acima.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O sinal de internet no quarto não estava estável, mas como estava cansada acabei dormindo ( só passei 1 noite no local )
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mauro

Os quartos precisam ser pintados. As partes baixas das paredes em azulejos nos quartos estão sujas.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

VERA LUCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo dentro do esperado
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Edelcio

Liked: Cleanliness, staff & service, property conditions & facilities
Nao tinha um som, tive que mudar de quarto porque o ar nao funcionava,alias nem a humilde tv funcionava. Cafe da manha muito simples, mas o pao estava fresquinho. Nao tinha um copo ou taça disponivel. Nao tinha um cafezinho ou lanche para oferecer a tarde.So a partir das 18 horas.Nao sei se volto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, localização boa
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Noelson

Disliked: Cleanliness, staff & service, amenities
NÃO PODE CLASSIFICAR COMO HOTEL, PARECE MAIS UM MOTEL. MUITO ACABADO E MAU CUIDADO.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Lucas

Falta de
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Equipe gentil
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Rogério

Liked: Cleanliness
Razoável
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, amenities
Quarto com hidromassagem esta bom.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Patrícia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento da recepcionista foi muito bom, mas as instalações são muito ruins. Acho que era um motel e foi adaptado para um hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Bom dia. Foi bem agradável aa estadia. Fomos bem recebidos, tudo organizado e limpo. Os colaboradores sao bem atenciosos e educados.
Stayed 5 nights in Nov 2025
Verified review

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service
Eu sei avaliar custo benefício, paguei pormum lugar simples, porem deixou muito a desejar quanto a higiene no quarto. E as pessoas que trabalham precisam ser mais simpatucas e expressivas.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Paulo Ricardo

Liked: Cleanliness
Disliked: Amenities
O Hotel é próximo a um supermercado, farmácia e padaria. Passei poucas horas no hotel mas tinha o necessário para banhar e descansar
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Carla

Disliked: Cleanliness, property conditions & facilities, room comfort
café da manhã bem básico, quartos antigos com vazamentos no banheiro , travesseiros duros.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modesta
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

CARLOS ANTONIO MATIAS DA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomadas quebradas, antigas sem padrão ABNT. Ar condicionado do tipo cassete muito sujo e barulhento, lençol e toalhas muito velhas. Atendimento dos funcionáriosn com má vontade exceto um senhor que foi bem cortes Ambiente limpo mas faltam detalhes pra melhorar...
Stayed 1 night in Oct 2025

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