Mercure Santa Marta Emile

3.5 star property
3.5-star beach hotel near Zazue

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Photo gallery for Mercure Santa Marta Emile

Sports facility
Relax by the pool surrounded by a spacious deck and lounge chairs.
Relax in a serene garden setting with a comfortable sofa and chair, surrounded by lush greenery and vibrant flowers.
Guests can enjoy stunning ocean views and a relaxing atmosphere.
Formal dining area with elegant table settings and refined decor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Room service

Explore the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0
  • Bello Horizonte Beach
    ‪6 min walk‬
  • Zazue
    ‪8 min walk‬
  • Rodadero Beach
    ‪9 min drive‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪6 min drive‬

Room options

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 559 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(31 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(44 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Santa Marta

Oceanside stay.With a stay at this Bello Horizonte hotel, you'll be within half a mile (1 km) of Zazue and 6 miles (10 km) of Rodadero Beach. Also within 9 miles (15 km) are Blanca Beach and Santa Marta Beach.

What's nearby

  • Bello Horizonte Beach - 6 min walk - 0.4 miles
  • Zazue - 8 min walk - 0.4 miles
  • Rodadero Beach - 9 min drive - 5.9 miles
  • Parque de los Novios - 14 min drive - 9.0 miles
  • Rodadero Sea Aquarium and Museum - 18 min drive - 7.4 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Harrys parrilla Y Tragos - ‬10 min walk

About this property

Mercure Santa Marta Emile

3.5-star beach hotel near Zazue
Mercure Santa Marta Emile offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the business-friendly Mercure Santa Marta Emile. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 17 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Mercure Santa Marta Emile offers 140 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 42-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Baby bath
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; COP 55,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night, plus a deposit of COP 200000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 55000 for adults and COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 8000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

How close is Mercure Santa Marta Emile to the airport?

Mercure Santa Marta Emile is 2.9 mi (9-min drive) away from the Santa Marta (SMR-Simon Bolivar) airport, the closest popular airport to the property.

Does Mercure Santa Marta Emile have an airport shuttle?

Mercure Santa Marta Emile offers an airport shuttle.

How close is Mercure Santa Marta Emile to the beach?

This hotel is a short 5-minute walk from Bello Horizonte Beach and 5.4 mi (16-min drive) from Rodadero Beach. Don't forget your sunscreen!

Does Mercure Santa Marta Emile offer free breakfast?

Free breakfast isn’t provided at Mercure Santa Marta Emile, but buffet breakfast is offered for a fee of COP 55000 for adults and COP 45000 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at Mercure Santa Marta Emile?

No, there is no casino at this hotel.

What time is check-in at Mercure Santa Marta Emile?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mercure Santa Marta Emile?

This hotel offers free self parking.

Does Mercure Santa Marta Emile have a pool?

Mercure Santa Marta Emile features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Mercure Santa Marta Emile have a restaurant?

Mercure Santa Marta Emile is home to Emile Restaurant, which features international cuisine.

Does Mercure Santa Marta Emile have a spa?

This hotel has a spa, which features massages, facials, and aromatherapy.

How close is Mercure Santa Marta Emile to downtown Santa Marta?

Mercure Santa Marta Emile is 6.3 mi away from Santa Marta.

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 757 reviews
Rating 8 - Good. 210 out of 757 reviews
Rating 6 - Okay. 54 out of 757 reviews
Rating 4 - Poor. 16 out of 757 reviews
Rating 2 - Terrible. 14 out of 757 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

HUMBERTO

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only two elevators available for a property of its size and only one elevator was available because the other one was under Maintenance all weekend . Architects didn't think more elevators were needed?
Stayed 1 night in Mar 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient because it is very close to the beach. The building is well kept and cleaned. The staff is very polite, eager to help and also very friendly. What i did not like was that the shower glass door was dirty at the bottom.
Stayed 6 nights in Mar 2025

8/10 Good

Brendon

Great
Stayed 1 night in Apr 2025

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities
One thing is they need the rest of the weights that are missing in the gym
Stayed 1 night in Apr 2025

8/10 Good

Brendon

Stayed 2 nights in Mar 2025

8/10 Good

Brendon Samuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The whole bottom row of weights in the gym are missing. When I showed the manager and asked her what happened to them, she said she didn’t know. She tried to tell me that they never bought all the weights, which is impossible. Those things come as a set. But nobody who worked there seemed to think it was a big deal. It’s a big deal if you pay good money to stay at a hotel and you want to use the gym.
Stayed 2 nights in Mar 2025

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good people. But the baño turco needs good cleaning and they are missing half the dumbbell weights in gym
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran opción en Sta Marta

Gran estadía. Checkin rápido, buen desayuno, excelente piscina y con acceso al mar. La habitación con buen tamaño. Un poco alejado de Santa Marta, pero muy cerca al aeropuerto. Buena elección.
Stayed 2 nights in Mar 2025

10/10 Excellent

RICHARD BRUCE

Stayed 4 nights in Mar 2025

10/10 Excellent

David

Stayed 6 nights in Mar 2025

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy L

Stayed 7 nights in Feb 2025

10/10 Excellent

Timothy L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Coumba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour !

Super séjour à l’hôtel mercure de santa marta. L’équipe était très accueillante et l’hôtel était très sympa. La chambre était spacieuse, le petit déjeuner était varié et la piscine était grande.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was confortable and the staff was friendly!
Stayed 2 nights in Feb 2025

8/10 Good

ALNASIR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean comfortable quiet hotel half a block from the beach. Umbrellas and chairs provided on the beach. Nice pool. Breakfast is good with a variety of fruit and breads and eggs can be ordered as preferred. Rooms are a bit small but clean and comfortable. Staff are generally good but some need more traing. Wifi is good but you get kicked out almost everyday and you have to re log. I would stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

mario, Mt. Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Jan 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Columbia trip

The reception was fast , room was large and very clean . Breakfast was excellent , service was very good . Beautiful pool clean and plenty of chairs . Very relaxing atmosphere. Close to the beach , nice ocean and safe . Walking distance to Good restaurants. Highly recommend this hotel
Stayed 8 nights in Jan 2025

10/10 Excellent

Ariel

Stayed 2 nights in Jan 2025

10/10 Excellent

GUSTAVO ADOLFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

mario, Mt. Prospect

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very good service. Very nice and modern property

4/10 Poor

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

elizabeth

Stayed 3 nights in Jan 2025