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Hotel Mercy

2.0 star property
Hotel near Lake Atitlán in San Juan La Laguna

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Photo gallery for Hotel Mercy

Double Room | Down comforters, laptop workspace, free WiFi
Exterior
Point of interest
Exterior
Breakfast meal

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

Map
7ma calle 07017, San juan la laguna, solola, San Juan La Laguna, Solola, 07017
  • La Calle de los Sombreros
    ‪3 min walk‬
  • San Pedro Volcano
  • Church of Saint Peter
    ‪3 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪75 min drive‬

Room options

View all photos for Double Room

Double Room | Down comforters, laptop workspace, free WiFi

Double Room

  • 226 sq ft
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | Down comforters, laptop workspace, free WiFi

Comfort Single Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | Down comforters, laptop workspace, free WiFi

Comfort Single Room

  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | Down comforters, laptop workspace, free WiFi

Family Double Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Juan La Laguna

In historical district.Within a 5-minute walk of this San Juan La Laguna hotel, you'll find Lake Atitlán and Calle del Café. Calle de las Artes and La Calle de los Sombreros are also within half a mile (1 km).

What's nearby

  • Calle del Café - 2 min walk - 0.1 miles
  • La Calle de los Sombreros - 3 min walk - 0.2 miles
  • Lake Atitlán - 3 min walk - 0.2 miles
  • Calle de las Artes - 3 min walk - 0.2 miles
  • Church of Saint Peter - 3 min drive - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 120 min drive

Restaurants

  • ‪Coffee San Juan - ‬7 min walk
  • ‪Circles - ‬12 min drive
  • ‪The Alegre Pub - ‬4 min drive
  • ‪Sublime - ‬4 min drive
  • ‪Moonfish Express - ‬12 min drive

About this property

Hotel Mercy

Hotel near Lake Atitlán in San Juan La Laguna
Public spaces have free WiFi.

This San Juan La Laguna hotel is smoke free.

  • 7 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
Hotel Mercy offers 7 accommodations. Rooms open to furnished balconies or patios. Beds feature down comforters. This San Juan La Laguna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Accessibility

  • No elevator

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash.

Property is also known as

Hotel Mercy Hotel
Hotel Mercy San Juan La Laguna
Hotel Mercy Hotel San Juan La Laguna

Frequently asked questions

How close is Hotel Mercy to the airport?

Hotel Mercy is 48.2 mi (120-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

Does Hotel Mercy have an airport shuttle?

Airport shuttle services are not available at Hotel Mercy.

Does Hotel Mercy offer free breakfast?

Hotel Mercy does not offer free breakfast.

Is there a casino at Hotel Mercy?

No, there is no casino at this hotel.

What time is check-in at Hotel Mercy?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Mercy?

Free parking is not available at this hotel.

Does Hotel Mercy have a pool?

Hotel Mercy does not have a pool.

Does Hotel Mercy have a spa?

There are no spa services available at this hotel.

How close is Hotel Mercy to downtown San Juan La Laguna?

Hotel Mercy is 0.3 mi away from San Juan La Laguna.

Hotel Mercy Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jorelli

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was lovely, but our door was hard to close. You had to really slam it for it to lock. It would have been nice to have coffee and breakfast available in the morning. I had to go out and try to find coffee in fhe morning. Most other places in the area offer free breakfast included in the price of the room. Otherwise it was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Haralambos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family run hotel

This is a nice new hotel in San Juan, and very reasonably priced. The staff are all friendly and welcoming, and the area feels very safe and full of locals. It's a short walk into town or down to the pier. The rooms are large with nice high ceilings and you can sit out on wicker rocking chairs to enjoy the outside. No biting bugs due to altitude so you can relax! It would be nice to have a few hooks in the room to hang towels, coats etc.
Stayed 3 nights in Feb 2025

10/10 Excellent

Caroline

Stayed 2 nights in Feb 2025