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Hotel Pinocchio

1.5 star property
Beach hotel near Lake Atitlán

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Photo gallery for Hotel Pinocchio

Front of property
Lobby
Balcony
Desk, free WiFi, bed sheets
Property grounds

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping

Explore the area

View in a map
7 Av Callejon E 7-50, Zona 2, San Pedro La Laguna, Solola, 07018
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Church of Saint Peter
    ‪7 min walk‬
  • Place, Calle del Café
    ‪15 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪107 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Basic Double Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Private Bathroom

Desk, free WiFi, bed sheets

Classic Triple Room, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room, 2 Twin Beds

Basic Double Room, 2 Twin Beds | Desk, free WiFi, bed sheets

Basic Double Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, Private Bathroom

Desk, free WiFi, bed sheets

Basic Room, Private Bathroom

  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Single Room

Desk, free WiFi, bed sheets

Basic Single Room

  • Garden view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

  • Garden view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

About the neighborhood

San Pedro La Laguna

In San Pedro La Laguna .Your stay at this San Pedro La Laguna hotel places you within a 10-minute walk of Lake Atitlán and Church of Saint Peter. Calle del Café and La Calle de los Sombreros are also within 2 miles (3 km).

What's nearby

  • Lake Atitlán - 2 min walk - 0.1 miles
  • Church of Saint Peter - 7 min walk - 0.4 miles
  • Calle del Café - 15 min drive - 1.8 miles
  • CHIYA Art Gallery - 15 min drive - 0.9 miles
  • Calle de las Artes - 15 min drive - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 125 min drive

Restaurants

  • ‪Chicken Bus - ‬9 min walk
  • ‪Sababa - ‬8 min walk
  • ‪Sublime - ‬7 min walk
  • ‪Coffee San Juan - ‬6 min drive
  • ‪Tacoyaki Japan Ramen - ‬4 min walk

About this property

Hotel Pinocchio

Beach hotel near Lake Atitlán
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Pinocchio.

This San Pedro La Laguna hotel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Dining venue
Hotel Pinocchio offers 16 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Room | Balcony view
Luxury Atitlan Suites
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
3.8 out of 5, Good, 13 reviews
$108 nightly
The price is $132
Mar 9 - Mar 10
Total with taxes and fees
Luxury Atitlan Suites

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a first aid kit in each accommodation.

Property is also known as

Hotel Pinocchio San Pedro La Laguna
Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel
Hotel Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel San Pedro La Laguna

Frequently asked questions

How close is Hotel Pinocchio to the airport?

Hotel Pinocchio is 49.7 mi (125-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

Does Hotel Pinocchio have an airport shuttle?

Airport shuttle services are not available at Hotel Pinocchio.

Does Hotel Pinocchio offer free breakfast?

Hotel Pinocchio offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel Pinocchio?

No, there is no casino at this hotel.

What time is check-in at Hotel Pinocchio?

Check-in begins at 1 PM.

Is there free parking at Hotel Pinocchio?

Free parking is not available at this hotel.

Does Hotel Pinocchio have a pool?

Hotel Pinocchio features an outdoor pool.

Does Hotel Pinocchio have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Pinocchio have a spa?

There are no spa services available at this hotel.

How close is Hotel Pinocchio to downtown San Pedro La Laguna?

Hotel Pinocchio is 0.3 mi away from San Pedro La Laguna.

Hotel Pinocchio Reviews

Reviews

5.8
Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 6 out of 47 reviews
Rating 2 - Terrible. 18 out of 47 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of value for the money. Nothing fancy but a quarter price of some other hotels and I had my own private room and bathroom. The owners were very friendly and it was a good location.
Stayed 2 nights in Nov 2025

8/10 Good

Karl

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

A quiet break with pool

Mixed feelings about this place. We were in a host family house as part of a Spanish immersion program we attended. The kids didn’t like the food at the host home (and it was so loud!!!!), so we moved to this hotel. At Pinocchio, it was very quiet except for bird noises. There is a small pool the kids loved, although the water is always cold due to the altitude. Still, great to keep the kids happy. There are hammocks outside the rooms that are very fun, especially for the kids. They have a refrigerator and cooking area if you need these, along with purified water. There is a restaurant and bar that are ok. Not great. Seems it is a family operation and they are very friendly and were helpful with our Spanish education. We got to watch them put up a memorial for a deceased relative, with explanation of the details. The room is spartan, so bring your own shampoo, soap and if possible, a towel, since there is no maid room service as advertised. THE BIGGEST COMPLAINT IS THAT ON HOTELS.COM IT IS LISTED AS BREAKFAST INCLUDED BUT THAT IS NOT THE CASE. They demand extra money for this. If we had to do it again, we would have skipped the breakfast and gone to eat somewhere nearby. It’s not like it was a big breakfast buffet like in big city hotels. But it was not bad by any means. There are probably better hotels around but we got this last minute and it was an improvement over where we were staying, since the pool kept the kids occupied. I wouldn’t expect a Ritz hotel here!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rito, West New York

They didn’t want to charge us with the card
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin, Sioux city

Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 2 nights in Feb 2025

6/10 Okay

Adam

Stayed 1 night in Jan 2025

6/10 Okay

Grace

Traveled with family
Disliked: Cleanliness, amenities
The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Stayed 4 nights in Jan 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Stayed 1 night in Jul 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good . Very nice staff . Only the WiFi was not working well upstairs
Stayed 1 night in May 2023

4/10 Poor

Ella

Stayed 3 nights in Apr 2023

4/10 Poor

Leah

Disliked: Staff & service, amenities
It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase. So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here. Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them. The restaurant was nice and the view from the roof was lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was in the quiet street, lots of options to eat around. It was affordable for what you got. Lovely roof top with a view, kitchen available.
Stayed 3 nights in Apr 2023

2/10 Terrible

pablo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Angel Saul

Stayed 2 nights in Apr 2022

2/10 Terrible

Alisha

Stayed 1 night in Apr 2022

6/10 Okay

Robert

Stayed 1 night in Mar 2022

10/10 Excellent

Leilani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quieter hotel that's to the back of a property. At the front of the property is a restaurant and access to the main route through town. The rooms are quaint, with a private bathroom for each, and access to their 3rd story rooftop terrace. The staff is attentive but mostly unseen as they're busy running the hotel. They offer great internet connection and comfy beds. As far as location, it's ideal, as it's a little farther from the town center. There are tiendas and restaurants all around, with a massage center just across the street, Spanish school nearby, and is close to access to the lake that isn't as busy as downtown. Overall a great stay that supports local Guatemalan's!
Stayed 2 nights in Mar 2022

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

2/10 Terrible

John

Stayed 1 night in Jan 2022

2/10 Terrible

Karole L

Disliked: Staff & service

Bad management

When I got to the hotel there was no reservation. I suppose the good news is that it was pay at property so I wasn’t charged but this is holiday high season and I could have been stranded. Luckily a Canadian woman saw me looking bereft and led me to an extra room at her apartment complex so it was ok.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind, very familial hotel, cheap and efficient. The restaurent is the best part, excellent food. I'm satisfied.
Stayed 2 nights in Jan 2020

2/10 Terrible

Andre, Guatemala

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation but to my surprise when I spoke to the staff they said such reservation didn't exist although I showed them the proof... What's the purpose of having your hotel listed here if you are not going to check it regularly?
Stayed 1 night in Jul 2019

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities
Servicio de muy mala calidad.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2024

2/10 Terrible

Pedro

When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full. Terrible service.
Stayed 1 night in Dec 2023