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The Tunbridge Wells Hotel

3.5 star property
Enjoy the free WiFi at this 3.5-star Royal Tunbridge Wells hotel

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Photo gallery for The Tunbridge Wells Hotel

Front of property
Birthday party area
Family Room | Bathroom | Free toiletries, hair dryer, towels
Suite | Iron/ironing board, free WiFi, bed sheets
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD
  • Pantiles
    ‪1 min walk‬
  • Assembly Hall Theater
    ‪12 min walk‬
  • Groombridge Place
    ‪8 min drive‬
  • London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 69 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 111 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Royal Tunbridge Wells

In Royal Tunbridge Wells .With a stay at this Royal Tunbridge Wells hotel, you'll be steps from Pantiles and within a 10-minute walk of Spa Valley Railway. Calverley Grounds and Trinity Theatre are also within half a mile (1 km).

What's nearby

  • Pantiles - 1 min walk - 0.0 miles
  • Assembly Hall Theater - 12 min walk - 0.7 miles
  • Tunbridge Wells Museum and Art Gallery - 12 min walk - 0.7 miles
  • Eridge Rocks Nature Reserve - 5 min drive - 3.5 miles
  • Groombridge Place - 8 min drive - 4.5 miles

Getting around

  • Tunbridge Wells West Station - 6 min walk
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪The Sussex Arms - ‬2 min walk
  • ‪The Ragged Trousers - ‬1 min walk
  • Bengal Brasserie
  • ‪The Compasses - ‬7 min walk
  • ‪Fine Grind - ‬4 min walk

About this property

The Tunbridge Wells Hotel

Enjoy the free WiFi at this 3.5-star Royal Tunbridge Wells hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Tunbridge Wells Hotel also features a terrace, room service (during limited hours), and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Royal Tunbridge Wells hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Terrace
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between September 13 and September 13.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Property is also known as

Tunbridge Wells Hotel
The Tunbridge Wells Hotel Royal Kent
The Pantiles Hotel
The Tunbridge Wells Ho

Frequently asked questions

How close is The Tunbridge Wells Hotel to the airport?

The Tunbridge Wells Hotel is 23.7 mi (38-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

Does The Tunbridge Wells Hotel have an airport shuttle?

Airport shuttle services are not available at The Tunbridge Wells Hotel.

Does The Tunbridge Wells Hotel offer free breakfast?

The Tunbridge Wells Hotel does not offer free breakfast.

Is there a casino at The Tunbridge Wells Hotel?

No, there is no casino at this hotel.

What time is check-in at The Tunbridge Wells Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at The Tunbridge Wells Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10 per day.

Does The Tunbridge Wells Hotel have a pool?

The Tunbridge Wells Hotel does not have a pool.

Does The Tunbridge Wells Hotel have a restaurant?

The Tunbridge Wells Hotel is home to The Eating House, which features British cuisine.

Does The Tunbridge Wells Hotel have a spa?

There are no spa services available at this hotel.

How close is The Tunbridge Wells Hotel to downtown Royal Tunbridge Wells?

The Tunbridge Wells Hotel is 0.5 mi away from Royal Tunbridge Wells.

The Tunbridge Wells Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 268 reviews
Rating 8 - Good. 90 out of 268 reviews
Rating 6 - Okay. 32 out of 268 reviews
Rating 4 - Poor. 19 out of 268 reviews
Rating 2 - Terrible. 3 out of 268 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

V

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location

The staff were great, the restaurant and food was good, the hotel is a little tired, my first room was unbearably hot and noisy being on a main road, but they kindly changed me to a different room with aircon, but I had to leave unexpectedly at 05.30 this morning due to an emergency at home and it was really difficult to exit the hotel because the door release button wouldn't work initially! But all ok in the end
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, as always 💕
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - and staff excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Byrony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, perfect location

Excellent hotel in a perfect location for our visit. We stayed on the 3rd floor at the front of the hotel. Comfortable room. Some noise from passing inebriants, but nothing to keep us awake and to be expected in such a busy area. Fantastic restaurants close by and the Assembly hall just a short walk. Would definitely recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Lovely location in the historic part of Royal Tunbridge Wells known as The Pantiles. Lovely furniture in the room, equipped with tea and coffee facilities. However the nespresso machine, telephone and bed end boards were covered in dust.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only disappointment was just a cup of coffee for breakfast and not a pot! Making breakfast quite an expensive meal.
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tunbridge Wells Hotel

Old fashioned style hotel, very comfortable and friendly. Good service, food good. Location excellent.
Stayed 1 night in Apr 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Service WILL Happen!

The hotel is Amazing! I honestly disliked the fact that there's a NO ROOM service card to hang in the door. My interiors and laptop were left folded like nothing had happened. I personally dont like that option to NOT have that option.
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Disliked: Cleanliness

Nice but wont stay again... would eat there again!

Lovely location for a stay in Royal Tunbridge Wells. We were on the top floor, 5 levels of very narrow and winding stairs, no lift. It was manageable but a little annoying. Staff were friendly. The room is quite small but sufficient. It was cold with a draft from the windows, often rattling in the wind. We also discovered a very large wet patch in the wall and floor in one corner, which we did mention upon check out. This is a major issue that needs addressing. We received an apology but nothing else. Be aware, parking is provided by crossing over a busy road. Also, charged at £10 per day! We ate in the restaurant and I can only provide compliments. The food was fantastic, perfectly served and cooked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Property conditions & facilities
Very central. Spacious room and great staff. Bed was really comfy with crisp sheets and fluffy towels. Unfortunately bathroom was grubby and my feet were filthy after walking around the room!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Acceptable

Room very clean but bed really small. Did not have breakfast as knew it was not good value
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice friendly hotel

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Friendly, helpful staff. Room was comfortable and clean. Will stay again! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Niraj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly cozy

Absolutely loved the stay. Staff were amazing, Breakfast was super tasty and great value. Beautiful lounge & bar area. Really enjoyed the Christmas switch on. Christmas huts along the Pantiles.
Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good and bad

It was nice welcoming hotel ,the manager was very attentive,had some food at night was very good ,the room was adequate the mattress was horrendous the springs on one side had gone ,woke up in the morning back was creasing me room was 41
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As we were on the top floor it was nicely quiet at night. Very handy location for the high street. Parking was easy. Breakfast was very good. Had a lovely stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights for a business trip, I chose the hotel mainly as I've been to the area a few times, been quite disappointed with others in the area and wanted a hotel that had a good location for things to do after work. The hotel is within walking distance of the main shopping town, lots of restaurants and bars and train station too and it proved to be perfect for me! The immediate surrounding area of the pantiles was lovely with plenty going on if you don't want to stray far but even though it was busy I didn't get disturved by noise from the town below which was an initial worry, it's very convenient! I was on the Fourth floor, which had lots of stairs and as an old building, it had no lift, this was fine for me but definitely worth taking into account when booking as a special request if you have limited mobility! My room was impeccably clean, I've been in the area many times at other hotels and this hotel was the best by a mile! The coffee supplies, water and towels were changed daily and the bathroom was modern with great shower and bath facilities! I only ate in the restaurant once but found the food to be absolutely delicious and fresh, there was a great varied selection and very reasonably priced for a hotel! The check in/check out process was very smooth and all the staff I met were incredibly friendly and accommodating! 10/10 stay, I will be back again and highly recommend!
Stayed 3 nights in Sep 2024