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The Spa Hotel

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Spa Hotel

A breakfast table with a newspaper, fruits, pastries, and beverages, set on a balcony with a railing.
A spacious dining area with multiple tables and chairs, large windows, and hanging plants.
A modern indoor pool with a glass ceiling, large windows, and a view of the garden.
A hotel entrance with a red car parked outside, a doormat with a logo, and a chandelier above the door.
A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Trinity Theatre
    ‪16 min walk‬
  • Place, Assembly Hall Theater
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Cosy Double

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a mirror wall.

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Cosy Deluxe double room

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Solo Traveller

A hotel room with a bed, bedside table, lamp, and a door with a lock and keycard reader.

Solo Traveller

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Cosy Double Room Single Use

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Cosy Deluxe Double Room Single Use

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe Double Room Single Use

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Cosy Deluxe Twin Room (Single Use)

A hotel room with two beds, a desk, a chair, and a window with a view.

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Spacious Double Room

A bedroom with a large bed, a nightstand, a lamp, and a window with curtains.

Spacious Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Feature Room

A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.

Feature Room

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Indulgent Room

A bedroom with a bed, bedside lamps, a chair, and a door.

Indulgent Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Royal Tunbridge Wells

In Royal Tunbridge Wells .You'll find Pantiles and Spa Valley Railway within a 15-minute walk of this Royal Tunbridge Wells hotel. Trinity Theatre and Assembly Hall Theater are also within 2 miles (3 km).

What's nearby

  • Pantiles - 12 min walk - 0.7 miles
  • Trinity Theatre - 16 min walk - 0.9 miles
  • Tunbridge Wells Museum and Art Gallery - 18 min walk - 1.0 mile
  • Calverley Grounds - 18 min walk - 1.0 mile
  • Assembly Hall Theater - 2 min drive - 0.8 miles

Getting around

  • Tunbridge Wells Station - 16 min walk
  • Gatwick Airport (LGW) - 50 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪Old Auction House - ‬15 min walk
  • ‪Juliets - ‬15 min walk
  • ‪Mad Dog Brewery Tap - ‬14 min walk

About this property

The Spa Hotel

4-star guestrooms with free WiFi
As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 70 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Spa Hotel offers 70 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Mercure Tunbridge Wells Hotel
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  • Free WiFi
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3.9 out of 5, Good, 1,001 reviews
$79 nightly
The price is $95
Aug 2 - Aug 3
Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

How close is The Spa Hotel to the airport?

The Spa Hotel is 22.5 mi (50-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

How much does it cost to stay at The Spa Hotel?

As of Jul 31, 2026, prices found for a 1-night stay for 2 adults at The Spa Hotel on Aug 4, 2026 start from $151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Spa Hotel have an airport shuttle?

Airport shuttle services are not available at The Spa Hotel.

Does The Spa Hotel offer free breakfast?

Free breakfast isn’t provided at The Spa Hotel, but English breakfast is offered for a fee of GBP 19.00 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at The Spa Hotel?

No, there is no casino at this hotel.

What time is check-in at The Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Spa Hotel?

This hotel offers free self parking.

Does The Spa Hotel have a pool?

The Spa Hotel features an indoor pool. Guests can enjoy pool access from 6:30 AM to 9:00 PM.

Does The Spa Hotel have a restaurant?

The Spa Hotel is home to The Orangery Restaurant, which features British cuisine and brunch.

Does The Spa Hotel have a spa?

This hotel doesn't have a spa, but it does offer facials, body treatments, and hot stone massages.

How close is The Spa Hotel to downtown Royal Tunbridge Wells?

The Spa Hotel is 0.7 mi away from Rusthall.

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1006 reviews
Rating 8 - Good. 270 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Machel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really attentive staff and clean hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotels, the rooms were tastefully decorated, the pool and steam room was very clean and tidy and the gardens were lovely.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff, we’ll be back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and made our stay really enjoyable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel, calm and relaxing and I will definitely visit again Thankyou
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool, great room and excellent continental breakfast. Lovely staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and peaceful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment and excellent service! Would definately stay again.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Clean and decent spa/ gym area. Cozy room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Lovely room at a good price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Second time staying here and experiences consistently very good. Friendly and attentive staff, clean and comfortable rooms. Had room service both times and both times food was lovely. Breakfast also nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Excellent stay. Great staff and facilities
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were truly amazing. Very polite and interacted with the guests always with good conversation, communication and a nice smile. It’s nice to see this in our younger generations.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay and very attentive and interested staff. The room was very spacious and comfortable although we found it quite hot and stuffy, particularly at night. The breakfasts were lovely and service was quick. The spa wasn’t as relaxing as hoped as you had to go back down a corridor if you wanted to visit the steam room, water fountain or sauna but still lovely to do.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice gesture of a room upgrade - very spacious, clean room. Staff courteous and attentive throughout our stay. Good that the hot breakfast is cooked fresh to order.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
What a beautiful relaxing hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff that couldn’t do enough for me from the Reception Team to the Room Service Staff. Lovely room, comfy beds, fabulous breakfast. I will definitely be back.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities
Everywhere was very clean and all the facilities were in excellent condition. The Wellness spa was fantastic and very enjoyable. The staff were helpful, professional and friendly and always available to assist. My daughter and I had a great stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Excellent breakfast. Friendly staff. Always a real treat staying at The Spa.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a car or not mind walking up hill on way back from town
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Itziar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I spent a couple of days with my friend, we found it good as it was very quiet time (just before Xmas) but it was very noisy in the early morning, I could imagine in busier times is worse. Other than that we liked our break and the swimming pool and gym were a plus, we ate at the restaurant for lunch, it was good and dinner at the bar twice, we liked it all, good break!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Filomena

Liked: Cleanliness, staff & service, amenities
The spa facilities, the restaurant, the lobby, and the service were fantastic. It was also very easy to access the town centre on foot or by bus.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, staff were friendly and amenities were excellent. Everything was very clean and comfortable
Stayed 2 nights in Nov 2025

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