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Ambassador Thermal Motel

3.5 star property
3.5-star hotel near Skyline Rotorua

Choose dates to view prices

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Terrace/patio
Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Economy Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Eat Street
    ‪3 min walk‬
  • Tamaki Maori Village
    ‪5 min walk‬
  • Polynesian Spa
    ‪6 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

Basic Apartment, 1 Bedroom

  • 710 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Apartment, 2 Bedrooms

  • 1033 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Basic Studio, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

  • 1033 sq ft
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

  • 710 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Economy Apartment, 1 Bedroom

  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Studio, 1 Double Bed

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Apartment, 2 Bedrooms

  • 1033 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

About the neighborhood

Rotorua

Inner City stay.At this Inner City hotel, you'll be within a 5-minute walk of Government Gardens and Rotorua i-SITE Visitor Centre. Eat Street and Sir Howard Morrison Performing Arts Centre are also within half a mile (1 km).

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Rotorua Night Market - 6 min walk - 0.4 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Skyline Rotorua - 6 min drive - 2.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Lone Star - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk

About this property

Ambassador Thermal Motel

3.5-star hotel near Skyline Rotorua
As a guest of Ambassador Thermal Motel, you'll find 2 outdoor swimming pools, an indoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
Ambassador Thermal Motel offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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The price is $81
Jun 8 - Jun 9
Total includes taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 16 to April 10:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

How close is Ambassador Thermal Motel to the airport?

Ambassador Thermal Motel is 5.7 mi (13-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Ambassador Thermal Motel?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on Jun 12, 2025 start from $91.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ambassador Thermal Motel have an airport shuttle?

Airport shuttle services are not available at Ambassador Thermal Motel.

Does Ambassador Thermal Motel offer free breakfast?

Ambassador Thermal Motel does not offer free breakfast.

Is there a casino at Ambassador Thermal Motel?

No, there is no casino at this hotel.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Ambassador Thermal Motel?

This hotel offers free self parking.

Does Ambassador Thermal Motel have a pool?

Ambassador Thermal Motel features 2 outdoor pools, an indoor pool, and a children's pool. One of the pools is closed seasonally each year from March 16 to April 10.

Does Ambassador Thermal Motel have a spa?

There are no spa services available at this hotel.

How close is Ambassador Thermal Motel to downtown Rotorua?

Ambassador Thermal Motel is 0.4 mi away from Rotorua.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 541 reviews
Rating 8 - Good. 235 out of 541 reviews
Rating 6 - Okay. 66 out of 541 reviews
Rating 4 - Poor. 22 out of 541 reviews
Rating 2 - Terrible. 6 out of 541 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruakiri

Stayed 1 night in Mar 2025

6/10 Okay

Colin J

Liked: Cleanliness, staff & service, room comfort

Clean budget hotel

Nice budget hotel with everything you need for a comfortable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL, Cardiff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, functional and easy to get to.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lesley

Liked: Staff & service, property conditions & facilities
Convenient central location. Comfortable and well equipped.
Stayed 2 nights in Feb 2025

8/10 Good

Elaine, Sutton

Traveled with family
Liked: Amenities
Good location for everything
Stayed 1 night in Feb 2025

10/10 Excellent

Errin

Liked: Cleanliness, staff & service
great position
Stayed 1 night in Jan 2025

4/10 Poor

Melissa

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in process was good,was in town for work, however there were only 2 towels in the room when checked in and 3 of us were staying. When we asked for more towels the response was I had to wait till the morning at 9.30, we obviously had a shower the night we arrived as we had been traveling,and needed towels for the morning before I had to go to work at 8. I then waited in reception the next morning for about 10 mins pushing the bell and no one came, so I had to go back to the room and ring and was told again I had to wait till 9.30 until I told him I had to get to work. He did eventually give me towels but I had to go through all of that to get some towels. In the afternoon when I finished work, the room hadn’t been serviced, the dirty towels from the morning were still in the bathroom and the rubbish was still full, we had paid to stay another night but after all of that we packed up returned the key and I questioned why the room wasn’t serviced and he didn’t look at all bothered, I couldn’t be bothered dealing with him, so we left and checked in somewhere else. The service was extremely rude and unprofessional and unpleasant for a hospitality business. Also they have pools and spas there but don’t give extra towels, some people like to shower twice a day. I travel a lot and have stayed at many motels and this one would have to be one of the worst, I’ve never known any motel not to service rooms. The pics on the web are definitely not what it looks like now.
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and view，but abit hot without airconditioner，facility old. Service time different as show in office so better communicate and adjust time for your check out or want ask any question/disscusion，better think before arrive and ask all when u check in.
Stayed 1 night in Jan 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
So as i walked in the room i noticed dirty curtins toilet sink was filthy dust everywere
Stayed 4 nights in Jan 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Della

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so close to everything really enjoyed our stay
Stayed 3 nights in Jan 2025

4/10 Poor

Nicole

Stayed 2 nights in Jan 2025

8/10 Good

Holger

Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Stayed 2 nights in Jan 2025

8/10 Good

Bev and John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool needs a repaint. Mattress due replacement as starting to collapse on one side. Incomplete refurbishing of the room, old water damage on cupboard still evident. Room however spotless and spacious. Staff helpful and friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Suzanne

Traveled with family
In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.
Stayed 1 night in Jan 2025

6/10 Okay

Tina

Traveled with family
Disliked: Cleanliness
The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.
Stayed 2 nights in Jan 2025

8/10 Good

Ianeta

Traveled with family and small children, Traveled with family
Liked: Staff & service
Great location, handy to all local eateries, Waiariki Spa (next door), Government gardens, Polynesian Spa and the lake. The lakefront is absolutely stunnning! Good value for money, you get what you pay for. Pools are a bit shabby but still serves its purpose. Needs to revise security as open to public, perhaps guest laundry should be in a more secure facility as anyone can come off the street and access. Warning, do not leave laundry next to the machine, if you are waiting to use the machine, take your things to your room with you if you don’t want your items nicked. Iyky lol. Other than that, good stay, lovely staff and I would stay again due to location. Cheers
Stayed 2 nights in Jan 2025

6/10 Okay

Doreen

Stayed 1 night in Dec 2024

8/10 Good

Paulette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Stayed 2 nights in Dec 2024

8/10 Good

Esme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay close to intercity bus station and shopping/food places.
Stayed 1 night in Dec 2024

4/10 Poor

P

Traveled with family

Never Again.

Booked a 1 bedroom unit for 3 nights. Stayed 3 hours until we found new accommodation. Stained linen on beds, something running down the walls, oven was filthy, old fly pooh, peeling paint. Went to return the key and office was locked, so unable to discuss. But as they considered this unit was okay to rent out I had little faith in them having anything better to offer.
Stayed 3 nights in Dec 2024

8/10 Good

JEANETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close walking distance to city centre and eating places. Staff friendly. Facilities are clean but slightly oldish and needs a paint.
Stayed 2 nights in Dec 2024

8/10 Good

john

Decent property
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024