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Hyatt Place Roanoke Airport/Valley View Mall

Property class: 3
3-star hotel in Roundhill

Choose dates to view prices

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

A modern lobby with a seating area, a large abstract painting, and a staircase.
A hotel room with a wooden cabinet, a coffee maker, and a mirror reflecting a chair and lamp.
A modern hotel with a prominent sign reading "HYATT PLACE".
A modern lobby with a grey sofa, yellow armchairs, a round table with fruit, and a large abstract painting.
A modern hotel room with two beds, a sofa, a small wooden table, and a large window.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪3 min drive‬
  • Place, Berglund Center
    ‪6 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

A hotel room with two beds, a sofa, a coffee table, and a large window with curtains.

Room (Two Queen Beds, With Sofa Bed)

9.0 out of 10
Wonderful
(74 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern hotel room with a flat-screen TV mounted on the wall, a grey sofa, a wooden bench, and a large window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(54 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

A hotel room with two beds, a sofa, a coffee table, and a large window with curtains.

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a flat-screen TV mounted on the wall, a grey sofa, a wooden bench, and a large window with curtains.

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(22 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Specialty)

A modern hotel room with two beds, a sofa, a small wooden table, and a large window.

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A modern hotel room with a bed, a sofa, a desk, and a large window.

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Roanoke

Roundhill stay.With a stay at this Roundhill hotel, you'll be within half a mile (1 km) of Valley View Mall and 2 miles (3 km) of Regal Valley View Grande. Also, AMF Hilltop Lanes is within 3 miles (5 km) and St. Andrews Catholic Church is within 6 miles (10 km).

What's nearby

  • Valley View Mall - 8 min walk - 0.4 miles
  • Regal Valley View Grande - 3 min drive - 1.7 miles
  • Berglund Center - 6 min drive - 3.8 miles
  • Center in the Square - 7 min drive - 4.2 miles
  • Tanglewood Mall - 14 min drive - 8.6 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cheddar's Scratch Kitchen - ‬19 min walk
  • ‪Wendy's - ‬17 min walk

About this property

Hyatt Place Roanoke Airport/Valley View Mall

3-star hotel in Roundhill
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Roanoke hotel.

  • 126 guestrooms or units
  • 6 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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  • Free airport shuttle
  • Pet friendly
  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

How close is Hyatt Place Roanoke Airport/Valley View Mall to the airport?

Hyatt Place Roanoke Airport/Valley View Mall is 2.5 mi (8-min drive) away from the Roanoke Regional Airport (ROA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Roanoke Airport/Valley View Mall?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Roanoke Airport/Valley View Mall on Sep 13, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Roanoke Airport/Valley View Mall have an airport shuttle?

Hyatt Place Roanoke Airport/Valley View Mall offers a free airport shuttle, available from 5 AM to midnight on request.

Does Hyatt Place Roanoke Airport/Valley View Mall offer free breakfast?

Hyatt Place Roanoke Airport/Valley View Mall offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Hyatt Place Roanoke Airport/Valley View Mall?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Roanoke Airport/Valley View Mall?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Hyatt Place Roanoke Airport/Valley View Mall?

This hotel offers free self parking and extended parking.

Does Hyatt Place Roanoke Airport/Valley View Mall have a pool?

Hyatt Place Roanoke Airport/Valley View Mall features an indoor pool.

Does Hyatt Place Roanoke Airport/Valley View Mall have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Roanoke Airport/Valley View Mall have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Roanoke Airport/Valley View Mall to downtown Roanoke?

Hyatt Place Roanoke Airport/Valley View Mall is 3 mi away from Roanoke.

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

XIN

Stayed 2 nights in May 2026
Verified review

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is under major construction and remodeling. Expedia doesn't seem to know. We had plenty of choices of hotels to stay at in this area. We would not have stayed here had we known about the construction.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is completely under construction. Not one floor, not just the lobby, basically every floor. The site does not tell you this. Nothing alludes to it before you arrive. They are renovating the entire lobby; you can't use the front door, which is fine, but they're also renovating every area of the hotel that has tile. Dust everywhere. Crews are working late into the night, including on the weekends. We were on the 5th floor and could hear people dumping tile debris all night long.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Ismahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service...simple check-in and check-out. Excellent room accommodating 4 guests.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities
I chose to stay at this hotel becuase it was supposed to have a restaurant and bar on site, but the hotel is having major renovations so that wasn't an option. The staff was fine, and the room was nice. My second night I smelled cigarette smoke for part of the evening, which I hated. I didn't cause any issues, so I just dealt with it. I was very disappointed they didn't have a bar because that was why I chose to stay here in the first place. I could have saved some money staying elsewhere, and next time that is what I will do.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service
Be aware that the hotel is under construction in the main areas. Carpet was pulled up and stacked next to our door. Construction trash all around the hotel.....everywhere. Noise until late in the evening and started early. They did have breakfast out but nothing else. Rooms were clean. Bathroom faucet was loose. Bathroom door takes up way too much room and opens in. You have to perform gymnastics to get around it. People at check in were nice and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Judy or Virgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt is always an outstanding place to stay.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Carey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to start, but if you enjoy the soothing sounds of a jackhammer at 11 PM and inhaling toxic spores, then this is the paradise for you. • The "Ambiance" (Construction Zone): Nobody warned us that the hotel was actively being gutted. The lobby looked like a hazardous waste site, and our room was directly beneath whatever structural demolition they were doing. The drilling started at the crack of dawn and didn't stop all day. Forget sleeping in, having a conversation, or relaxing. I’ve stayed at quieter construction sites. • The Bathroom Biohazard: When we finally tried to escape the noise by taking a shower, we found a literal science experiment growing in the bathroom. There was black mold caked along the shower grout and crawling up the drywall behind the toilet. It smelled musty, damp, and dangerous. When I brought this up, I was basically told to just not touch the walls. • The Hostile Front Desk: The staff here must be trained in active hostility. No apology, no empathy, just pure attitude. Management clearly does not care about their guests or basic health codes. Save your money, save your lungs, and stay literally anywhere else
Stayed 1 night in May 2026
Verified review

4/10 Poor

Haylee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead to see if the amenities such as a pool and restaurant were at this location I was told yes and upon arrival what was failed to be mentioned was that the place was under a total renovation and the amenities were out of service. The housekeeping didn't even make the beds. Also on the last day of our stay I came back to the floor my room was on and it was blocked off with plastic and the floor was torn up . I took the stairs and the construction workers were breaking up the floor right outside my room it didn't stop for hours ,at 6 I went down to request a different room that was away from the noise . First I was going to be put further away from my family but after asking again for a better accomodation I was them put in a room that was both near my familys other room and away from the noise. Also the breakfast was served in the office space with minimal food options. There was a shuttle service that was helpful. There is also some issue with my points not showing on my hyatt app.Overall the room was decently clean and the shuttle helpful, staff was nice but everything else was a big let down.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Joanne

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patricia

Stayed 1 night in May 2026
Verified review

8/10 Good

Carlye

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lynsi

Stayed 1 night in May 2026
Verified review

4/10 Poor

Milton

Liked: Staff & service
Disliked: Property conditions & facilities
Should have been made aware that the entire lobby area was under deep renovation. Breakfast in meeting room. Room was next the elevator - noisy! Room so small. Shower and toilet so close. Least favorite hotel rom design ever! Not worth $265 - !!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Paulina

Liked: Cleanliness, staff & service
Clean large updated rooms. property was under remodel when I stayed but I’m sure it will look great once finished. I wasn’t impressed with breakfast, extremely limited so that is something that definitely should be improved. Lots of parking space.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good for one night stay
Stayed 1 night in May 2026
Verified review

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under renovation. Check in desk was 2 tables side by side with exposed wiring. Floor removal going on in Lobby. Concrete dust in the air. Breakfast served in a converted meeting room If there was a "under renovation" warning under description I missed it. I have stayed st Quality Inns in better shape.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lillie

Stayed 2 nights in May 2026
Verified review

6/10 Okay

Felicia

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Junna

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Stayed here before an early flight out on vacation.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Tom

Disliked: Cleanliness
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Shai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel
Stayed 1 night in May 2026
Verified review

8/10 Good

Pamela

Stayed 1 night in May 2026