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Hôtel Plaza Québec par JARO

Property class: 4
4-star hotel near Laurier Quebec

Choose dates to view prices

Photo gallery for Hôtel Plaza Québec par JARO

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Front of property
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Place, Laurier Quebec
    ‪10 min walk‬
  • Place, Place Sainte-Foy
    ‪15 min walk‬
  • Place, Laval University
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪13 min drive‬

Room options

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • Free WiFi

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4
  • Free WiFi

View all photos for Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace-Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace-Disability Access

  • Sleeps 4
  • Free WiFi

View all photos for Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • Free WiFi

View all photos for Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed-Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room,1 Queen Bed and 1 Queen Murphy Bed-Disability Access

  • Sleeps 4
  • Free WiFi

View all photos for Interior Balcony Signature Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Signature Room,1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4
  • Free WiFi

View all photos for Interior Terrace Room,1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Interior Terrace Room,1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • Free WiFi

View all photos for Pink Premium Suite,1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Pink Premium Suite,1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • Free WiFi

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • Free WiFi

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • Free WiFi

View all photos for White Premium Suite,1 King Bed and 1 Queen Murphy Bed

In-room safe, desk, blackout drapes, iron/ironing board

White Premium Suite,1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • Free WiFi

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

  • Sleeps 4
  • Free WiFi

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(197 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(95 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(140 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free WiFi

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Within a 15-minute walk of this Sainte-Foy-Sillery-Cap-Rouge hotel, you'll find Laurier Quebec and Laval University Hospital. Place de la Cite and Place Sainte-Foy are also within 2 miles (3 km).

What's nearby

  • Laurier Quebec - 10 min walk - 0.6 miles
  • Place de la Cite - 13 min walk - 0.7 miles
  • Place Sainte-Foy - 15 min walk - 0.8 miles
  • Laval University - 3 min drive - 1.2 miles
  • Aquarium of Quebec - 3 min drive - 1.4 miles

Getting around

  • Quebec Sainte-Foy Station - 5 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬17 min walk
  • ‪Cosmos Café - ‬8 min walk
  • ‪La Piazzetta Saint-Louis - ‬3 min drive
  • ‪Kimono Sushi Bar - ‬11 min walk

About this property

Hôtel Plaza Québec par JARO

4-star hotel near Laurier Quebec
Hôtel Plaza Québec par JARO offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7115 square feet (661 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Plaza Québec par JARO. Self parking is free.

This 4-star Québec City hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 7 levels
  • 7115 sq ft of conference space
  • 661 sq m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Plaza Québec par JARO offers 233 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Hotel Classique
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 3,428 reviews
$80 nightly
The price is $95
May 10 - May 11
Total with taxes and fees
Hotel Classique

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Frequently asked questions

How close is Hôtel Plaza Québec par JARO to the airport?

Hôtel Plaza Québec par JARO is 6.1 mi (11-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Plaza Québec par JARO?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Hôtel Plaza Québec par JARO on May 3, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Plaza Québec par JARO have an airport shuttle?

Airport shuttle services are not available at Hôtel Plaza Québec par JARO.

How close is Hôtel Plaza Québec par JARO to the beach?

This hotel is 7.8 mi (18-min drive) from Baie de Beauport.

Does Hôtel Plaza Québec par JARO offer free breakfast?

Free breakfast isn’t offered at Hôtel Plaza Québec par JARO, but English breakfast is offered for a fee of between CAD 18 and 28 for adults, CAD 8 and 14 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Hôtel Plaza Québec par JARO?

No, there is no casino at this hotel.

What time is check-in at Hôtel Plaza Québec par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight.

Is there free parking at Hôtel Plaza Québec par JARO?

This hotel offers free self parking. Extended parking is available for a fee.

Does Hôtel Plaza Québec par JARO have a pool?

Hôtel Plaza Québec par JARO features an indoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hôtel Plaza Québec par JARO have a restaurant?

Hôtel Plaza Québec par JARO is home to Ginger Pub-Grill-Lounge, which features international cuisine and happy hour.

Does Hôtel Plaza Québec par JARO have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, massages, and facials.

How close is Hôtel Plaza Québec par JARO to downtown Québec City?

Hôtel Plaza Québec par JARO is 5.3 mi away from Québec City.

Hôtel Plaza Québec par JARO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1443 out of 3108 reviews
Rating 8 - Good. 900 out of 3108 reviews
Rating 6 - Okay. 444 out of 3108 reviews
Rating 4 - Poor. 182 out of 3108 reviews
Rating 2 - Terrible. 139 out of 3108 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was excellent. Hotel is a nice place to stay.
Stayed 1 night in Jan 2026

8/10 Good

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
easy to get to since just off of a major highway
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Jan 2026

6/10 Okay

Waqar Ahmed Mir

Traveled with family
Liked: Cleanliness
Its ok but I was expecting better experience. Got rooms on the 1st floor pool side view and they have strong chlorine smell so if you have nasal allergies or Asthma etc avoid these rooms. Rooms are kind of congested and need the upgrade . Staff was helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Alexandre

Business traveler
Personnel très gentil et aidant mais les chambres sont vieillotes et plus ou moins bien entretenues.
Stayed 1 night in Jan 2026

10/10 Excellent

Marie-pier

Stayed 1 night in Jan 2026

8/10 Good

Alexandre

Stayed 2 nights in Jan 2026

10/10 Excellent

Lauretta

Stayed 1 night in Nov 2025

10/10 Excellent

Christiane

Stayed 2 nights in Jan 2026

10/10 Excellent

Mat

Stayed 2 nights in Dec 2025

8/10 Good

Younes

Stayed 2 nights in Dec 2025

10/10 Excellent

Julie, Chicoutimi

Stayed 1 night in Jan 2026

8/10 Good

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel pascal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Superbe hôtel Beaucoup d’activités en tout temps!!
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Serge

Stayed 1 night in Jan 2026

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities on site
Stayed 2 nights in Dec 2025

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Mohamed

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and lots of activities for the kids. Main issue was no cleaning service even when we had the sign in the door asking for it. We had to call to get some service and it arrived while we were in the room at night. No ventilation in the bathroom doesn’t help with humidity, so there was some paint gone from the door and ceiling. Otherwise, it was a clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great amenities. Modern and clean rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was super good We really enjoyed our stay Specially for those who has kids, it’s a great choice
Stayed 2 nights in Dec 2025

4/10 Poor

Sandra

Disliked: Cleanliness
Room cleanliness could have been better. Staff was good but hotel needs a lot of maintenance and cleaning.
Stayed 2 nights in Dec 2025

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only got our room ready at 6h30PM.
Stayed 1 night in Jan 2026

4/10 Poor

EDWIN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL-Parking was very limited. We found ourselves parking at the adjacent lot pretty much daily. The coffee pot and refrigerator were not working. Complained to the hotel Check in staff that my mother n law insulin froze overnight and we had to throw it out. was told a manager would call me back to discuss possible refund or credit and have not heard back. The hotel has one restaurant. Were told by the check-in staff that reservations to eat at the hotel must always need to be made. Made reservation for 7pm. We were sat down right away, the waiter showed up 35min later, and food took another 1hr and 15mins later. Asked for a medium burger and received a well-done burger. I complained to the waiter. He stated Quebec had a law against uncooked red meat- this was confirmed by the manager. I decided to have a chicken burger instead; it took an additional 45min for my chicken burger to arrive, and only because I threatened to leave! I complained to the restaurant manager about the length it took for the full service, and that although I paid the bill, I should have received some type of courtesy credit, and after a back and forth, she gave us two breakfast vouchers. Would not stay here again!
Stayed 3 nights in Dec 2025

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diffre
Stayed 3 nights in Dec 2025