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Jamaica Palace Hotel

3.5 star property
3.5-star hotel near Trident Castle

Choose dates to view prices

Photo gallery for Jamaica Palace Hotel

Stroll through lush gardens to a serene retreat with an entrance.
Experience the grandeur of our lobby, featuring a high ceiling, classical architectural elements, and beautiful artwork.
Stately building with a grand neoclassical design, surrounded by lush greenery and rolling hills.
Relax by the pool surrounded by lush trees and a serene atmosphere.
A beautifully set dining table with fine china, crystal glasses, and silverware, perfect for a memorable meal.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Williamsfield, Port Antonio, Portland
  • Trident Castle
    ‪11 min walk‬
  • Frenchman's Cove Beach
    ‪4 min drive‬
  • Blue Lagoon
    ‪6 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪138 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Port Antonio

Oceanside stay.At this Port Antonio hotel, you'll be within half a mile (1 km) of Trident Castle and 3 miles (5 km) of Blue Lagoon. Also, Folly Ruins is within 3 miles (5 km) and Rio Grande is within 6 miles (10 km).

What's nearby

  • Trident Castle - 11 min walk - 0.6 miles
  • Frenchman's Cove Beach - 4 min drive - 1.4 miles
  • Blue Lagoon - 6 min drive - 2.4 miles
  • Errol Flynn Marina - 9 min drive - 4.0 miles
  • Winnifred Beach - 10 min drive - 4.0 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Boston Jerk Center - ‬11 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Roots 21 - ‬9 min drive
  • ‪KFC - ‬8 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive

About this property

Jamaica Palace Hotel

3.5-star hotel near Trident Castle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Jamaica Palace Hotel. Free self parking is available.

This 3.5-star Port Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 3 buildings
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, German, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Jamaica Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

How close is Jamaica Palace Hotel to the airport?

Jamaica Palace Hotel is 70 mi (179-min drive) away from the Norman Manley Intl. Airport (KIN) airport, the closest popular airport to the property.

How much does it cost to stay at Jamaica Palace Hotel?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on Aug 2, 2025 start from $183.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jamaica Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Jamaica Palace Hotel.

How close is Jamaica Palace Hotel to the beach?

This hotel is 2.6 mi (10-min drive) from Blue Lagoon and 4.5 mi (22-min drive) from Winnifred Beach. Don't forget your sunscreen!

Does Jamaica Palace Hotel offer free breakfast?

Jamaica Palace Hotel offers free local cuisine breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Jamaica Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Jamaica Palace Hotel?

This hotel offers free self parking.

Does Jamaica Palace Hotel have a pool?

Jamaica Palace Hotel features an outdoor pool.

Does Jamaica Palace Hotel have a restaurant?

Jamaica Palace Hotel is home to Gallery Restaurant & Bar, which features Caribbean cuisine and garden views.

Does Jamaica Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Jamaica Palace Hotel to downtown Port Antonio?

Jamaica Palace Hotel is 2 mi away from Port Antonio.

Jamaica Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 236 reviews
Rating 8 - Good. 76 out of 236 reviews
Rating 6 - Okay. 20 out of 236 reviews
Rating 4 - Poor. 11 out of 236 reviews
Rating 2 - Terrible. 15 out of 236 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheri Ann

Traveled with group, Traveled with partner
Disliked: Staff & service
After booking online and arriving at the hotel we were told we had to pay a holding fee of USD 200. In this day and age we thought this to be very inconvenient and archaic. Of course when we tried paying this holding fee, the machine would not work for some of us and for others it ended up charging the card twice. Checking in took forever and a few of my friends had to change room because of sparkes flying from the light in the room. Breakfast was ok and the staff we encountered in the morning seemed more knowledgeable about the operations. The beds were comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Sashana

Traveled with group
I liked the paintings, and sculptures.
Stayed 1 night in Apr 2025

8/10 Good

TANYA SUE

Traveled with partner
Liked: Amenities, property conditions & facilities
The front desk staff was amazing !
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service
The property was clean. Checking was easy. Food was tasty Most of the Staff very hospitality. The property could benefit from a gym and completely renovated pool.
Stayed 7 nights in Apr 2025

6/10 Okay

Rashadda

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Jamaica Palace Hotel is beautiful and the staff we welcoming and friendly. The rooms were adequately sized. The landscape and pool are gorgeous. It was a challenge to do early check in but the staff were able to accommodate us. The cons are there’s not any dining options nearby. It requires a drive 20 mins out to find food. The hotel doesn’t provide snacks or a little cafe for quick meals.
Stayed 2 nights in Apr 2025

10/10 Excellent

RONSHEEKA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two identical rooms and my friends room was noticeably smaller and not the same design on the wall so that was a bit meh but the stay was still great. Beautiful property, very nice pool. Complimentary breakfast that came with my stay was excellent. The room key was missing and the front desk person was nonchalant but again I only stayed one night so I didnt press the issue. When in Portland I would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

BRUCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland
Stayed 1 night in Mar 2025

10/10 Excellent

Cicely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil Getaway

This was my first time in Portland Parish, ao I wanted to stay close enough to town, so I could access the markets, restaurants, and other ammenities whenever needed. I read a lot of positive reviews about Jamaica Palace, so I decided to stay there. It was a lot more than I imagined. The old, colonial styled buildings were very well kept and elegantly adorned with paintings and sketches. The restaurant was very big, and it was set up in a sophisticated manner. The grounds and surrounding vegetation were well manicured. The staff was quite friendly, which was no surprise. The food was excellent, and the entire area was very peaceful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Feb 2025

4/10 Poor

Jagga

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Better beds outside lamps shine into the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience. Quiet and peaceful spot. Staff was friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Classic Palace in Paradise

Upgraded to a suite. Check-in was seamless and staff is friendly. Delicious full Jamaican or American breakfast was included.
Stayed 1 night in Feb 2025

10/10 Excellent

Dr. Patrice

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay and will definitely return!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located close the town. The property was well kept, the food at the restaurant was very good.
Stayed 1 night in Jan 2025

8/10 Good

Kean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location
Stayed 7 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. The staff was very friendly and accommodating. The setting is tranquil and is located close to most of the major attractions in that area!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience! The staff is friendly and accommodating! It is a very tranquil setting, great for relaxing and unwinding. We definitely enjoyed our stay and will visit again in the future!
Stayed 1 night in Jan 2025

10/10 Excellent

Consuelo

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Ray

Stayed 7 nights in Dec 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamaica Palace is Peaceful, Calm and Quiet with a Guaranteed Warm and Comfortable Welcome, no matter what time of year. It is spacious and clean. The grounds and pool are Amazing too. Breakfast is included and is Excellent. Well done to all reception staff for responding to all enquiries. Outstanding services from Sonia on reception and All Security.
Stayed 11 nights in Dec 2024

8/10 Good

Santana

Liked: Cleanliness, staff & service, property conditions & facilities
I was dump struck to the fact I couldn’t have visit in my room. Overall it was clean hotel and friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
No activities
Stayed 3 nights in Dec 2024

8/10 Good

Kerene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024