4/10 Malo
Bryan H.
29 jun. 2025
Good location, poor communication
This was advertised as having air conditioning but when we arrived late in the evening for our stay there were only two window units stored in closets. We made it work the first night as it stayed cool enough but we cut out visit short as heat warning temperatures were expected during the rest of our stay. Its not reasonable to expect guests install air conditioning. I sent messages about this issue on vrbo and vacasa and requested a refund on the unused night of our stay. The only response we got several hours later was a managemt employee asking if we needed help installing the ac (no thanks) and that they would contact the owners to let them know the ac hadn't been cleaned and installed. Never heard anything else. The location is good and close to a beach, the place is fine, but the issue with air conditioning and lack of communication spoiled our stay.
Bryan H.
Se hospedó 3 noches en junio de 2025