SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel near Celebrity Theater in Phoenix

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Free daily continental breakfast
Exterior
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(276 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Heart of Phoenix.With a stay at this Downtown Phoenix hotel, you'll be within half a mile (1 km) of Celebrity Theater and 6 miles (10 km) of Chase Field. Mortgage Matchup Center and Phoenix Convention Center are also within 6 miles (10 km).

What's nearby

  • Celebrity Theater - 5 min walk - 0.3 miles
  • Ballet Arizona - 9 min walk - 0.5 miles
  • El Zaribah Shriners Auditorium - 3 min drive - 1.9 miles
  • Phoenix Convention Center - 5 min drive - 3.6 miles
  • Chase Field - 5 min drive - 3.6 miles

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel near Celebrity Theater in Phoenix
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

How close is SureStay Hotel by Best Western Phoenix Airport to the airport?

SureStay Hotel by Best Western Phoenix Airport is 4.1 mi (7-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of Jan 3, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on Jan 4, 2026 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have an airport shuttle?

SureStay Hotel by Best Western Phoenix Airport offers a free airport shuttle, available 24 hours a day, at scheduled times.

Does SureStay Hotel by Best Western Phoenix Airport offer free breakfast?

SureStay Hotel by Best Western Phoenix Airport offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Phoenix Airport?

No, there is no casino at this hotel, but Casino Arizona (14-min drive) and Lone Butte Casino (19-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 30.00 (subject to availability).

Is there free parking at SureStay Hotel by Best Western Phoenix Airport?

This hotel offers free self parking. Extended parking is available for USD 15 per day.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport features an outdoor pool.

Does SureStay Hotel by Best Western Phoenix Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Phoenix Airport to downtown Phoenix?

SureStay Hotel by Best Western Phoenix Airport is 3.4 mi away from Phoenix.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 840 out of 1540 reviews
Rating 8 - Good. 394 out of 1540 reviews
Rating 6 - Okay. 156 out of 1540 reviews
Rating 4 - Poor. 59 out of 1540 reviews
Rating 2 - Terrible. 91 out of 1540 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Disliked: Amenities, property conditions & facilities
Poor room conditions, bed springs popped and frame groans each time I rolled over, adjoining room has loud neighbors with non-soundproof connecting door, and no alarm clock.
Stayed 1 night in Dec 2025

10/10 Excellent

Griffin

Stayed 1 night in Sep 2025

8/10 Good

Norah

Liked: Cleanliness, amenities, property conditions & facilities
Clean simple functional room. I like that. Wish I could have had help getting my bag up the stairs to my room.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, close to venue.
Stayed 4 nights in Nov 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Nov 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The airport shuttle was nice and the room clean and decently decorated, but it’s a motel in an ugly area, so window shades stayed shut m, making for a dark room and I managed to walk past a prostitute on my way to the room. Have no idea how it managed an 8.6 rating.
Stayed 1 night in Nov 2025

10/10 Excellent

SCOTT, SALEM

Stayed 1 night in Nov 2025

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The area around the front of the gate was surrounded by folks from the homeless shelter just down the block. The lights were very dim at 8pm. We had told the folks that we not going to make it by four pm to receive our refund. It was a very unsafe area for a family to be placed in.
Stayed 1 night in Oct 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathrom need som TLC (126) from a handyman with tools and Locktite®
Stayed 1 night in Oct 2025

8/10 Good

Evaton, Mississauga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. The property was well maintained. The night attendant needs customer service training. Overall a wonderful stay. I will return.
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Oct 2025

6/10 Okay

Coley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from Airport
Stayed 1 night in Sep 2025

10/10 Excellent

Yadira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become my recurring place to stay when I travel thru Phoenix, it is always clean and staff is friendly , even at 3 am. :)
Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable for a reasonable rate.
Stayed 1 night in Oct 2025

6/10 Okay

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

demairreah, Newport

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service to airport was an awesome perk
Stayed 1 night in Oct 2025

2/10 Terrible

Melanie L., Muskegon

Disliked: Cleanliness, property conditions & facilities
This property is NOT near the airport! It is in a very sketchy part of town! It is also NOT a hotel but a "no tell motel" I am very disappointed in the misrepresentation shown on the Expedia app.
Stayed 1 night in Sep 2025

6/10 Okay

Gail

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The property is good, it’s clean but the surrounding area is not a place you want to walk around. I wouldn’t really recommend it.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Our toilet was clogged and the staff refused to help us for 4 hours with our kiddo present. The hotel then brough us a plunger but did not plunge the toilet. We did. Over it. Poor customer service. Poor all around.
Stayed 1 night in Oct 2025

10/10 Excellent

Imari, FLINT

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during a long layover. Free shuttle service and the rooms are clean. Around the hotel is a bit sketchy, but unless you’re walking around, down the road, there’s nothing to worry about.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and kind. I was shocked at how beautiful the room was!! Everything was absolutely top notch here and I would come back and stay here anytime. Thank You for a great experience.
Stayed 2 nights in Sep 2025

8/10 Good

Gloria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in Sep 2025