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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel near Celebrity Theater in Phoenix

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Reception
Outdoor pool
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Footprint Center
    ‪6 min drive‬
  • Phoenix Convention Center
    ‪6 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Heart of Phoenix.With a stay at this Downtown Phoenix hotel, you'll be within half a mile (1 km) of Celebrity Theater and 6 miles (10 km) of Chase Field. Footprint Center and Phoenix Convention Center are also within 6 miles (10 km).

What's nearby

  • Celebrity Theater - 6 min walk - 0.3 miles
  • Footprint Center - 6 min drive - 3.6 miles
  • Phoenix Convention Center - 6 min drive - 3.7 miles
  • Chase Field - 6 min drive - 3.4 miles
  • Arizona State University - 9 min drive - 6.3 miles

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel near Celebrity Theater in Phoenix
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

How close is SureStay Hotel by Best Western Phoenix Airport to the airport?

SureStay Hotel by Best Western Phoenix Airport is 4.1 mi (7-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on May 4, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have an airport shuttle?

SureStay Hotel by Best Western Phoenix Airport offers a free airport shuttle, available 24 hours a day, at scheduled times.

Does SureStay Hotel by Best Western Phoenix Airport offer free breakfast?

SureStay Hotel by Best Western Phoenix Airport offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Phoenix Airport?

No, there is no casino at this hotel, but Casino Arizona (14-min drive) and Lone Butte Casino (19-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at SureStay Hotel by Best Western Phoenix Airport?

This hotel offers free self parking. Extended parking is available for USD 15 per day.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport features an outdoor pool.

Does SureStay Hotel by Best Western Phoenix Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Phoenix Airport to downtown Phoenix?

SureStay Hotel by Best Western Phoenix Airport is 3.4 mi away from Phoenix.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 231 out of 462 reviews
Rating 8 - Good. 120 out of 462 reviews
Rating 6 - Okay. 58 out of 462 reviews
Rating 4 - Poor. 23 out of 462 reviews
Rating 2 - Terrible. 30 out of 462 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert, ASHLAND

Traveled with group
Liked: Property conditions & facilities
Breakfast left a lot to be desired. There was no protein available, not even peanut butter, cream cheese or even butter for the bagels. No eggs whatsoever. As a diabetic I was appalled that everything available was loaded with carbohydrates and sugar. Compared with other Best Westerns i stayed at this week this place was lacking in the food dept
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean but construction and renovation was in progress. Office relocated to a guest room and parking areas torn up as well. Functioning to stay open. Beds are comfortable and rooms have been modernized. Lots of nicer choices in the area. Beach area closed as well but you can see the lake.
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Paying a $28 fee to check in an hour early is excessive and unwarranted. Otherwise nice staff and well managed.
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne, Lakeside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Dirty streets
Stayed 1 night in Mar 2025

4/10 Poor

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern & clean. Noisy & paving parking lot. Smelly inside room. Barking dogs on adjoining property. Thin walls & floor can hear everything Close to airport & has shuttle.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Keep up the good work
Stayed 1 night in Mar 2025

10/10 Excellent

FRANK, Somerville

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Terena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect low cost no frills hotel. It was clean and surprisingly quiet.
Stayed 1 night in Jan 2025

8/10 Good

richard, Dolores

Stayed 1 night in Jan 2025

8/10 Good

ariana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little hard to see but the rooms were nice. Area around kinda sketchy
Stayed 1 night in Jan 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Jan 2025

10/10 Excellent

Yousuf

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked SureStay. The rooms were clean and the property was well kept. After checking in my car wouldn’t start. One of the desk clerks had a portable battery charger and he tried to jump start my car. It didn’t work because the problem was the starter. I liked everything about the place especially the airport shuttle. The area around the motel is not the greatest but other than that I highly recommend it.
Stayed 1 night in Jan 2025

10/10 Excellent

Atreyu

Stayed 2 nights in Nov 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was neat and clean
Stayed 1 night in Jan 2025

6/10 Okay

deb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully renovated. Comfy beds,linens.Way too noisy for sleeping with planes,trains and automobiles all night long. Great breakfast and lovely latino lady ran the buffet. She made our day with her smile.
Stayed 1 night in Jan 2025

10/10 Excellent

Hussein

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All the front desk staff are not qualified customer service based on what I have seen and how they treated me
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025