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Sonder at Hance Park

3.5 star property
3.5-star aparthotel near Phoenix Convention Center

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Photo gallery for Sonder at Hance Park

Apartment, 1 Bedroom, Balcony | Living area | Flat-screen TV
Apartment, 1 Bedroom | Living area | Flat-screen TV
Property grounds
Apartment, 2 Bedrooms, Balcony | 2 bedrooms, individually furnished, laptop workspace, iron/ironing board
Superior Studio, 1 Queen Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Air conditioning

Explore the area

Map
1313 North 2nd Street, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪2 min drive‬
  • Chase Field
    ‪2 min drive‬
  • Footprint Center
    ‪2 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Balcony

Studio, 1 Queen Bed, Balcony | Bathroom | Designer toiletries, hair dryer, towels, soap

Studio, 1 Queen Bed, Balcony

  • 498.2 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Living area | Flat-screen TV

Superior Studio, 1 Queen Bed

  • 495 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Living area | Flat-screen TV

Studio, 1 Queen Bed

  • 495 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | Flat-screen TV

Apartment, 1 Bedroom

  • 630 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Living area | Flat-screen TV

Apartment, 1 Bedroom, Balcony

  • 630 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | 2 bedrooms, individually furnished, laptop workspace, iron/ironing board

Apartment, 2 Bedrooms, Balcony

  • 1191 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Phoenix

Downtown Phoenix stay.Your stay at this Downtown Phoenix aparthotel places you within 2 miles (3 km) of Chase Field and Footprint Center. Burton Barr Central Library and Phoenix Theatre are also within half a mile (1 km).
View more Aparthotels in PhoenixOpens in a new window

What's nearby

  • Phoenix Art Museum - 8 min walk - 0.5 miles
  • Heard Museum - 14 min walk - 0.8 miles
  • Phoenix Convention Center - 2 min drive - 1.0 mile
  • Chase Field - 2 min drive - 1.4 miles
  • Footprint Center - 2 min drive - 1.4 miles

Getting around

  • McDowell - Central Ave Station - 5 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Arizona Wilderness DTPHX - ‬10 min walk
  • ‪The Theodore - ‬9 min walk

About this property

Sonder at Hance Park

3.5-star aparthotel near Phoenix Convention Center
Sonder at Hance Park offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Sonder at Hance Park also features barbecue grills, concierge services, and an elevator. For a fee, parking is available.

This 3.5-star Phoenix aparthotel is smoke free.

  • 32 guestrooms or units
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Sonder at Hance Park offers 32 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Languages

Catalan, English, French, Spanish

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Sonder by Marriott Bonvoy Ida Apartments Downtown

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  • Washer
  • Dryer
  • Free WiFi
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 units
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. The property is professionally cleaned.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder Hance Park
Sonder at Hance Park Phoenix
Sonder at Hance Park Aparthotel
Sonder at Hance Park Aparthotel Phoenix

Frequently asked questions

How close is Sonder at Hance Park to the airport?

Sonder at Hance Park is 6.2 mi (11-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

Does Sonder at Hance Park have an airport shuttle?

Airport shuttle services are not available at Sonder at Hance Park.

Does Sonder at Hance Park offer free breakfast?

Sonder at Hance Park does not offer free breakfast.

Is there a casino at Sonder at Hance Park?

No, there is no casino at this aparthotel, but Casino Arizona (18-min drive) and Vee Quiva Casino (21-min drive) are nearby.

What time is check-in at Sonder at Hance Park?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sonder at Hance Park?

Free parking is not available at this aparthotel. Self parking is available for USD 10 per day.

Does Sonder at Hance Park have a pool?

Sonder at Hance Park features an outdoor pool.

Does Sonder at Hance Park have a spa?

There are no spa services available at this aparthotel.

How close is Sonder at Hance Park to downtown Phoenix?

Sonder at Hance Park is 1.1 mi away from Phoenix.

Sonder at Hance Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 245 out of 467 reviews
Rating 8 - Good. 104 out of 467 reviews
Rating 6 - Okay. 54 out of 467 reviews
Rating 4 - Poor. 26 out of 467 reviews
Rating 2 - Terrible. 38 out of 467 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Savannah

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great place and location. I would have rated it excellent if it wasnt for no local channels to watch tv or making it easier to watch tv instead of having to download streaming.
Stayed 1 night in Mar 2025

8/10 Good

Faren H

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkable distance to many local restaurants and anything else could be done on a scooter or bike!
Stayed 6 nights in Feb 2025

8/10 Good

Tracy

Liked: Cleanliness, room comfort

Not dark

If you are like me and want a dark room to sleep in, this is not the place for you. There is no door on the bedroom, so every led light from the kitchen appliances light up the room. Also the livingroom windows have shutters, so there is a lot of light coming in there too. There were earplugs on the might stand and I know why. There was noise from above and the refrigerator was extremely noisy. The bed was comfortable, but the pillows were awful, I think they were “my pillows”. Overall, the location was good and the room was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

lowkey and cozy!

Amazing stay! I managed everything through the Sonder app and the team was very responsive. Would book again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Would definitely stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, room comfort

Nice week long stay in Phoenix

The apartment was clean and well equipped for my husband and I. The only issue was the bed was really hard. Everything else was great! The building was clean and well maintained. It was centrally located but the sound of the highway was loud all day and night. Parking is limited so I recommend buying a parking pass when you book. Communication was great! Thank you for a nice stay!
Stayed 7 nights in Feb 2025

2/10 Terrible

Aeriel

Disliked: Room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kristina

Liked: Cleanliness, room comfort

Felt like a local!

The Sonder rental unit we stayed in was a comfortable efficiency apartment in an apartment building with mostly rented residential units. Perfect for our needs for 4 days in Phoenix. Within walking distance of Roosevelt Arts District restaurants (15 mins.) and even downtown/convention center (30 mins.) We also enjoyed the 2nd floor outdoor lounge one nice evening. Only complaint about our unit was the bathroom sink drained very slowly. Otherwise everything was great. Also took about 10 minutes to download the parking app for the garage. But enjoyed the in/out privilege and convenience.
Stayed 5 nights in Feb 2025

8/10 Good

Galina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great to have access to a pool, lounges, and in-unit washer/dryer. Clean apartment, however, for three adults, there was not nearly enough seating. Only two chairs and a small couch.
Stayed 4 nights in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Odd way to have to enter this building if you don't drive.
Stayed 2 nights in Feb 2025

8/10 Good

Erica

Liked: Cleanliness
Disliked: Room comfort

Nice place, ruined by the most uncomfortable bed

The property is very nice, and char support was immediate. But my god was the bed uncomfortable—all the pillows were overstuffed in the worst way, and the mattress was like a slab of cement. My partner actually prefers a firm mattress and even he didn’t sleep well here.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, room comfort

Perfect

Very simple and private accommodations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia Vergel de

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location, comfortable and spacious. Love that it is not just a hotel room.
Stayed 3 nights in Dec 2024

6/10 Okay

Brittany Louise

Traveled with family and small children
Property itself is very nice and lots do with in. The stay I was not very satisfied with the amenities inside residence as they didn’t count for how many people staying for towels or pool towels, facecloths etc. I found the space not super clean the carpets, the communication was 50/50 on taking too the resort company I had to actually call versus the app, the pull out couch bed is definitely not a bed they accommodated with a inflatable mattress (not really impressed when you are paying for a bed)
Stayed 4 nights in Jan 2025

2/10 Terrible

Dexter

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
If you like a rock solid bed and tvs not in the room and you have to pay for parking as well this is the place for you. I tried to get a refund for the rest of the stays after my first night due to be super uncomfortable but they refused so they moved me into another room with the same bed. So I put Bolth the comforters on top of the mattress for some cushion.
Stayed 4 nights in Jan 2025

8/10 Good

bertram

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Booked this specific Sonder for heated pool However it was not heated and we couldn’t use our fob to access the joining building with the hot tub. Chat on the app was inconsistent we’re home form our trip and still waiting to hear why the heater wasn’t working or how to get our fob to work for the hot tub space.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hannah Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed staying at this location! Building was clean and safe, room was clean, great options for sitting outside and walkable distance to downtown shops and restaurants. More inside signs leading to the Sonder rooms would improve the stay, as the halls all look the same and can be confusing. Overall great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Lee Jung

Business traveler
Liked: Cleanliness, property conditions & facilities
It was close to downtown Phoenix area with dinning options in walking distance. The place was clean and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, room comfort

Apartment style overnight stay excellent!!

We really like Sonder’s approach. Our room was excellent but bed couple have been more comfortable. Different check in process than we are used to, but once we found the lockers, it was smooth sailing. I didn’t remember the Locker password, so returning the key fobs were problematic the morning we left. Thankfully, I called the number posted at 4am ( we had a long drive) and I was connected to a real person who helped us get back into our locker to return our key fobs. Price was excellent and I recommend it. Overall, we’d stay at another Sonder.
Stayed 1 night in Jan 2025

10/10 Excellent

Amity

Business traveler
Liked: Cleanliness, room comfort

Excellent Location full of Amenities

I loved the ease of check-in and check-out. It was so streamlined and organized, that it does not make sense that all hotels are not set up that way. The location was perfect and allowed me to walk to places of interest after my training. The property itself was well organized and well stocked, however, it was a little worn and could use a good refreshing. Some of the towels had holes, the couch had some material hanging from the bottom, and the rug was curling. I've come to expect this from this type of property after a busy season, and my continued suggestion is simply replace the towels and rug and it will feel like a brand new, luxury place. I was so pleased with my stay and I certainly plan on seeking out more Sonder properties in my future stays. I really appreciated the availability of secure parking, on-site. It really provided me with everything I could want while I was away from my own home.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

An Interesting Experience

An interesting experience. You are essentially renting a unit in an apartment building where others live full-time. Overall, the unit was in very good condition, and instructions on entering the property and accessing the room were solid. The only downsides were with the apartment complex itself and the surrounding area -- the area is full of homeless people who make venturing outside the building less than appealing at night. Additionally, the building charges a not insignificant nightly fee for parking in the garage which certainly adds up. I would be happy to stay at a Sonder in the future, but this one probably wouldn't be my first pick.
Stayed 21 nights in Dec 2024