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Holiday Inn North Phoenix

Property class: 4
4-star hotel in North Phoenix

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Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
12027 N 28th Drive, Phoenix, AZ, 85029
  • Place, Rose Mofford Sports Complex
    ‪2 min drive‬
  • Place, Grand Canyon University
    ‪9 min drive‬
  • Place, Phoenix Convention Center
    ‪18 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

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About the neighborhood

Phoenix

North Phoenix stay.Your stay at this North Phoenix hotel places you within 3 miles (5 km) of Rose Mofford Sports Complex and Castles N' Coasters. Arizona Canal and Arizona State University-West Campus are also within 3 miles (5 km).

What's nearby

  • Rose Mofford Sports Complex - 2 min drive - 1.2 miles
  • Grand Canyon University - 9 min drive - 6.3 miles
  • Phoenix Convention Center - 18 min drive - 12.8 miles
  • Mortgage Matchup Center - 19 min drive - 13.1 miles
  • State Farm Stadium - 28 min drive - 14.5 miles

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Deer Valley Airport (DVT) - 10 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn North Phoenix

4-star hotel in North Phoenix
Holiday Inn North Phoenix offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn North Phoenix. Parking is available for a fee.

This 4-star Phoenix hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn North Phoenix offers 174 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 2.50 to 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay, plus a deposit of USD 35.00 per stay
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Utility fee: USD 30.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2.50 to 10.00 per person
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Phoenix North
Holiday Inn North Phoenix
Holiday Inn Phoenix North
Holiday Inn Phoenix Airport
Holiday Inn North Phoenix Hotel
Holiday Inn North Phoenix Hotel Phoenix
Holiday North Phoenix Phoenix
Holiday Inn North Phoenix Hotel
Holiday Inn North Phoenix Phoenix
Holiday Inn North Phoenix Hotel Phoenix

Frequently asked questions

How close is Holiday Inn North Phoenix to the airport?

Holiday Inn North Phoenix is 8.1 mi (10-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

Does Holiday Inn North Phoenix have an airport shuttle?

Airport shuttle services are not available at Holiday Inn North Phoenix.

Does Holiday Inn North Phoenix offer free breakfast?

Free breakfast isn’t provided at Holiday Inn North Phoenix, but cooked-to-order breakfast is offered for a fee of between USD 2.50 and 10.00 per person.

Is there a casino at Holiday Inn North Phoenix?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (19-min drive) is nearby.

What time is check-in at Holiday Inn North Phoenix?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn North Phoenix?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Holiday Inn North Phoenix have a pool?

Holiday Inn North Phoenix features an outdoor pool.

Does Holiday Inn North Phoenix have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn North Phoenix have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn North Phoenix to downtown Phoenix?

Holiday Inn North Phoenix is 10.5 mi away from Phoenix.

Holiday Inn North Phoenix Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel had been closed down for months... I booked a hotel through hotels.com that had been closed down for months! Unacceptable.
Stayed 3 nights in Feb 2021
Verified review

2/10 Terrible

leah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scared for my life!

I did not even step foot into the hotel. The entrance was coned off and there were homeless people and individuals doing drugs all around me. Terrible experience. The address and or location must have a problem.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, room comfort

It’s good hotel

It’s decent and not bad rooms didn’t smell bad wouldn’t mind staying in this hotels
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bad ass clean and great services. Thank u for the great stay . Keep up the good work
Stayed 1 night in Apr 2020
Verified review

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst experience I have ever had. There was no power cord for the television when we checked in. Luckily my fiancé works in IT and used one he had with him. When we were electing to stay another night I was keeping rudely came in and accused us of smoking in the room just because we had a Vape mod on the table. After playing with the housekeeper who I thought understood we did not smoke in the room and we did not Vape in the room she seemed OK. Then I proceeded to go to the desk and a manager came out and said I could not book instead he walked me up to my room and he told me that we could not take the power cord that we provided for the television as well as that we smoked in the room and we did not! I have never been so humiliated in my life and as I have enjoyed other holidays and I will be spreading the word on this evil establishment. The way we were treated was inhumane and later we found out that we were charged for a power cord for the television even though they kept the one we provided! All I was doing was holding onto someone’s Vape mod I don’t even Vape myself it was just sitting on a table and we were accused and judged and treated horribly. We also had a $200 and $50 smoking charge Applied to our card. I am disgusted with this establishment and I recommend that no one stays there ever they are rude conceited judge mental people.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Our door looked like it was busted in prior .. tv didn’t work the 1 st night .. and WiFi also .. couldn’t go to pool or hot tub .. and restaurant was not open ..
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Katie

Bad Area

The hotel itself was not bad. But the paet of town is one of the top 5 worst parts of Phx. I heard police and ambulance sirens all through the night. I will not go back.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and pleasant desk attendants and staff
Stayed 5 nights in Mar 2020
Verified review

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable clean and spacious. Modern and friendly atmosphere. Very good breakfast and we will book there again. Thanks holiday inn
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People making my stay a pleasure

Branden and staff were genuine and a pleasure to deal with really nice experience
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Kathleen A

Liked: Cleanliness, staff & service
No internet connection except sitting in lobby
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Anon

Liked: Cleanliness, staff & service, property conditions & facilities
Quick, simple easy check in...front desk was very nice and talkative
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Room was fine. Not special, but clean. I would not eat or drink there. The lobby/bar/restaurant was drab and didnt give off the squeaky clean feeling you want.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The staff was helpful, especially the bartender and staff in the restaurant. I was put off with the comment "you are early for registration " when we got there, but they overcame that soon after we got there.
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Got this room for my 90+ year old parents. Handicapped room. The sink wouldn’t drain, the toilet seat had a broken bolt so it slide off, the blinds were broken, the sliding bathroom door was too hard for them to slide. They moved them to another room. Drawer pulls were all loose. Staff tried to accommodate them but the condition of the first room was horrible. Second room was barely adequate. Overall disappointed in the condition of the hotel.
Stayed 7 nights in Feb 2020
Verified review

4/10 Poor

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is in desperate need of updating The bathroom has no available means to hang up a towel after use. You want a patron to forge room service re; the replacement of towels/bedding during a short stay but there wasn't a place to hang up a towel. This is the 21st century, there was no WIFI throughout the weekend we stayed there Fix it...theres no reason for the failure to provide WIFI to patrons. And now you're charging $10.00 per room for a nickle & dime breakfast that measures up to none!
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

THe Holiday Inn has changed owner organizartion and the awards card I previously used (Consolidated...) was not recognized. hafe to apply for the ? IHL ? was difficult for the staff to do.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room did not have internet which made work tougher than what it should be.
Stayed 5 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I notified the front desk that I was having problems turning on the hot water in the shower. Maintenance came to the room and said that he was unsure what the problem was and that he would talk to the front desk. Nothing came out of it, so we did not have hot water during our entire stay. The doors to the bathroom and closet could barely open, the phone did not work in the hotel room, and the lobby area had a funky smell. Definitely would not reccomend.
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our business has a corporate account with this hotel. I emailed them before hand and told them the name of the employer we had staying there and they still hassled her when she was trying to check in as to why she was checking in and who she was. When I emailed them regarding the driver staying there it said initially that their email box was already full so they couldn’t except any other emails. The front desk clerk said she was going to empty out the email and let me know that she for sure got the email I sent, and she never called me back.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were so friendly and accommodating. clean and quiet.
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel is is not kept up like most Holiday Inns and smelled. Not sure if pets allowed to stay here but one entrance smelled like kitty litter and my room stunk. Asked the maid for spray for my room and she gave ME the spray to do it myself! Front desk rude. Use to enjoy staying here but they let the place go downhill. Won’t be staying here anymore.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Ophelia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Our stay was good overall. The room was clean. Breakfast was always hot and plentiful. We we disappointed the hot-tub wasn't working. Therefore, we didn't get to use it while there for 2 days.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, nice room,
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I liked everything that I was able to experience about this hotel. From the Staff, to the rooms, to the amenities, etc.
Stayed 1 night in Feb 2020

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