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The Peoria Hotel, SureStay Collection by Best Western

2.5 star property
Hotel near Northwoods Mall in Peoria

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Photo gallery for The Peoria Hotel, SureStay Collection by Best Western

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Fitness facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 W Lake Ave, Peoria, IL, 61615
  • Place, Northwoods Mall
    ‪8 min walk‬
  • Place, Shoppes at Grand Prairie
    ‪5 min drive‬
  • Place, Peoria Civic Center
    ‪6 min drive‬
  • Airport, Peoria, IL (PIA-Greater Peoria Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Peoria

Northwest Peoria stay.With a stay at this Northwest Peoria hotel, you'll be within half a mile (1 km) of Northwoods Mall and 6 miles (10 km) of Bradley University. OSF Saint Francis Medical Center and Shoppes at Grand Prairie are also within 6 miles (10 km).

What's nearby

  • Northwoods Mall - 8 min walk - 0.4 miles
  • Bradley University - 3 min drive - 3.1 miles
  • Shoppes at Grand Prairie - 5 min drive - 6.5 miles
  • OSF Saint Francis Medical Center - 5 min drive - 5.2 miles
  • Peoria Civic Center - 6 min drive - 6.3 miles

Getting around

  • Peoria, IL (PIA-Greater Peoria Regional) - 12 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Portillo's - ‬7 min walk
  • ‪Starbucks - ‬2 min drive

About this property

The Peoria Hotel, SureStay Collection by Best Western

Hotel near Northwoods Mall in Peoria
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1306 square feet (121 square meters) and includes conference space. The business-friendly The Peoria Hotel, SureStay Collection by Best Western also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Peoria hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1306 sq ft of conference space
  • 121 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
The Peoria Hotel, SureStay Collection by Best Western offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

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Country Inn & Suites by Radisson, Peoria North, IL
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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$93 nightly
The price is $108
May 10 - May 11
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is The Peoria Hotel, SureStay Collection by Best Western to the airport?

The Peoria Hotel, SureStay Collection by Best Western is 9.8 mi (12-min drive) away from the Peoria, IL (PIA-Greater Peoria Regional) airport, the closest popular airport to the property.

How much does it cost to stay at The Peoria Hotel, SureStay Collection by Best Western?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at The Peoria Hotel, SureStay Collection by Best Western on May 3, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Peoria Hotel, SureStay Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at The Peoria Hotel, SureStay Collection by Best Western.

Does The Peoria Hotel, SureStay Collection by Best Western offer free breakfast?

The Peoria Hotel, SureStay Collection by Best Western offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a casino at The Peoria Hotel, SureStay Collection by Best Western?

No, there is no casino at this hotel, but Par-A-Dice Casino (10-min drive) is nearby.

What time is check-in at The Peoria Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM. A fee applies for early check-in.

Is there free parking at The Peoria Hotel, SureStay Collection by Best Western?

This hotel offers free self parking.

Does The Peoria Hotel, SureStay Collection by Best Western have a pool?

The Peoria Hotel, SureStay Collection by Best Western does not have a pool.

Does The Peoria Hotel, SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is The Peoria Hotel, SureStay Collection by Best Western to downtown Peoria?

The Peoria Hotel, SureStay Collection by Best Western is 4 mi away from Peoria.

The Peoria Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 801 reviews
Rating 8 - Good. 227 out of 801 reviews
Rating 6 - Okay. 121 out of 801 reviews
Rating 4 - Poor. 75 out of 801 reviews
Rating 2 - Terrible. 58 out of 801 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Tory, Creston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was okay. There was a small hole in the ceiling above the shower. We couldn’t get the tv to work but we were tired when we checked in so it didn’t really matter anyway.
Stayed 1 night in Mar 2026

8/10 Good

Michael

Stayed 1 night in Jan 2026

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spotless room! Courteous staff. Good location. Comfortable bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

6/10 Okay

Karla

Traveled with family
Liked: Staff & service
It looks like this hotel is “newish” as the outside sign is busted out and a small printed sign is hung at the front desk saying “The Peoria Hotel”. The guy at the desk seemed to be expecting us which was nice. The check-in process was quick. The decor was older. The beds did not have a covering over the box springs. The pull out sofa had some crumbs in it and no extra linen. The phone did not connect to the front desk so we had to go and get extra linen. This would be one reason why I would not recommend the hotel. If there was an emergency, there would be no way to call the front t desk for help. There is no housekeeping service which was a surprise. We had no refills of Kleenex or toilet paper during the stay. The breakfast was the same everyday. The ice machine on the first and second floor did not work. The only great thing about the hotel was the three guys who rotated at the front desk. They were extremely nice and promptly helped us. There did not seem to be a lot of people staying there as we were able to park close to the front door.
Stayed 4 nights in Dec 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Brittany

Liked: Room comfort
The hotel could use some updates in the rooms but the staff was super friendly. The only reason we would not stay again is because we stayed one night and they charged our card 3 times and put our bank account into negative.
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in on 10/8/2025 I was greeted by the Front Desk Agent who was not very nice! First she said my reservation was cancelled she blamed Expedia for cancelling my reservation. Then she changed her story and said a staff cancelled my reservation. So I had to pay out of pocket for the room. Which was not a very nice room. The room was not cleaned at all and the desk agent gave me this room on purpose.
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ernest

Stayed 4 nights in Jul 2025

6/10 Okay

Jill

Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Stayed 1 night in Sep 2025

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Doug

Disliked: Cleanliness, property conditions & facilities
Carpet in room was dirty and overall hotel is very outdated.
Stayed 2 nights in Sep 2025

8/10 Good

Vincent, Franklin park

Stayed 1 night in Aug 2025

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Ok visit… was expecting better.

Fabulous check in! Room carpeting was pretty badly stained in several spots. Not enough pillows on bed. ‘Hot’ breakfast was pre-made sandwiches.
Stayed 1 night in Sep 2025

6/10 Okay

Maji, Chicago

It’s great if you are looking for a two star hotel. For a three star hotel it has a motel type feel. Clean and ok. Staff were friendly.
Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife says she got flea bites there
Stayed 1 night in Sep 2025

6/10 Okay

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. Staff was nice. Breakfast was good.We had a room for 5 people. I wish there were extra blankets & pillow for the person sleeping on the couch. Some of the bedding had stains which probablyhars to avoid being white, but they were clean.The tissue box was already half emtpy and no extra available. The A/C was very loud. Can see some spots on the carpet that were damaged but didn't bother us.
Stayed 1 night in Sep 2025

6/10 Okay

Bryon

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Okay

Front desk was great and friendly. The room could have been clean a lot better.
Sheet had dried blood on them.
Stayed 1 night in Sep 2025

8/10 Good

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to get to. Staff friendly and helpful. Lobby clean. Accommodations were clean but older. Beds could be upgraded. Floor tile in bathroom broken/uneven. Couch in Suite area older and needed replaced. Lights on the building next door flashed on and off all night! Windows should be tinted so you can't see that light at night. We felt like we were in an old disco. On and off, on and off all night.
Stayed 2 nights in Sep 2025

10/10 Excellent

heide

Liked: Cleanliness, amenities
It was very clean abd very well maintained. The front desk people were very helpful and friendly. The morning breakfast was tasty and offered a great variety of choices. Our stay was very comfortable. The price for the room was reasonable, especially for a suite!
Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Stayed 1 night in Aug 2025

2/10 Terrible

Dulcinea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very nice. The bed was clean but the sofa and floor was not clean. Pool was not in service and breakfast was breakfast sandwiches (pre-packaged). I will not stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Amenities, property conditions & facilities
The staff were very good! They were very helpful and personable and professional! Melanie, is a good example of the very good personnel working there!
Stayed 8 nights in Aug 2025