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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
5-star beachfront hotel near Jomtien Beach

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Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Interior detail
Outdoor pool, sun loungers
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
352/430 Phra Tam Nak, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Place, Pattaya
    ‪1 min walk‬
  • Place, Phra Tamnak Beach
    ‪2 min walk‬
  • Place, Dongtan Beach
    ‪7 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony, City View

Deluxe Room, 2 Twin Beds, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, City View (Living Room)

  • City view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Pattaya

Beachfront retreat .Your stay at this Jomtien hotel places you within 2 miles (3 km) of Jomtien Beach and Walking Street. Pattaya Beach and Pattaya Beach Road are also within 3 miles (5 km).

What's nearby

  • Pattaya - 1 min walk - 0.0 miles
  • Phra Tamnak Beach - 2 min walk - 0.1 miles
  • Yinyom Beach - 2 min walk - 0.1 miles
  • Dongtan Beach - 7 min walk - 0.4 miles
  • Jomtien Beach - 5 min drive - 1.9 miles

Getting around

  • Pattaya Tai Station - 16 min drive
  • Utapao (UTP-Utapao Intl.) - 57 min drive

Restaurants

  • ‪Dom Pizza - ‬9 min walk
  • ‪Chao Doi - ‬6 min walk
  • ‪La Cremerie flagship store - ‬7 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪Nudi Cafe - ‬2 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

5-star beachfront hotel near Jomtien Beach
The Sanctuary Resort Pattaya, BW Signature Collection offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business center. The luxury The Sanctuary Resort Pattaya, BW Signature Collection also features a complimentary children's club, coffee/tea in a common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 165 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Sanctuary Resort Pattaya, BW Signature Collection offers 165 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Pattaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Aerial view
The Heritage Pattaya Beachfront Resort
Jomtien
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.3 out of 5, Excellent, 186 reviews
$60 nightly
The price is $64
May 5 - May 6
Total with taxes and fees
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Property amenities

Family friendly

  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanctuary Resort Pattaya, BW Signature Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

How close is The Sanctuary Resort Pattaya, BW Signature Collection to the airport?

The Sanctuary Resort Pattaya, BW Signature Collection is 29.3 mi (57-min drive) away from the Utapao (UTP-Utapao Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on May 10, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Sanctuary Resort Pattaya, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at The Sanctuary Resort Pattaya, BW Signature Collection.

How close is The Sanctuary Resort Pattaya, BW Signature Collection to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Sanctuary Resort Pattaya, BW Signature Collection offer free breakfast?

Free breakfast isn’t provided at The Sanctuary Resort Pattaya, BW Signature Collection, but full breakfast is offered for a fee of THB 350 for adults and THB 175 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The Sanctuary Resort Pattaya, BW Signature Collection?

No, there is no casino at this hotel.

What time is check-in at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Sanctuary Resort Pattaya, BW Signature Collection?

This hotel offers free self parking and extended parking.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?

The Sanctuary Resort Pattaya, BW Signature Collection features an outdoor pool.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a restaurant?

There are 2 onsite restaurants, offering options like a poolside location, ocean views, and happy hour.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a spa?

There are no spa services available at this hotel.

How close is The Sanctuary Resort Pattaya, BW Signature Collection to downtown Pattaya?

The Sanctuary Resort Pattaya, BW Signature Collection is 1.8 mi away from Pattaya.

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 152 reviews
Rating 8 - Good. 47 out of 152 reviews
Rating 6 - Okay. 16 out of 152 reviews
Rating 4 - Poor. 12 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was old and dirty. Dayly cleaning af was non-existing.
Stayed 4 nights in Dec 2025

10/10 Excellent

Garry

Stayed 5 nights in Jan 2026

10/10 Excellent

Stian

Stayed 3 nights in Jan 2026

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities
Lovely hotel, all staff super friendly :-)
Stayed 3 nights in Dec 2025

8/10 Good

Eirik

Stayed 4 nights in Nov 2025

10/10 Excellent

Graeme, Newark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Good location for beach etc
Stayed 8 nights in Nov 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is looking a little old. Although this really didn’t change our view of the hotel and surrounding area. The staff were incredibly helpful and provided advice when needed. The area outside of the hotel is very vibrant and has plenty to do. Bars, restaurants, the beach within 2min walk, everything that you need is extremely close to the hotel. What does need to be added at the hotel, is access control between the hotel floors. Anyone can goto whatever level they wish. This will cause a security issue at some point.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Stayed 3 nights in Nov 2025

8/10 Good

Robert J.

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Tyler

Stayed 1 night in Nov 2025

4/10 Poor

Stephanie

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Checkin was friendly and smooth - then we were led to our room and an assault of mould smell hit us. Walls visibly wet, black mould everywhere and in the aircon vents. We asked to change rooms which was accommodated very quickly and easily with the lovely staff. Crazy however to even try and put guests in that space - it was uninhabitable. Otherwise - VERY comfortable bed, huge space in the family suite.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and staff were 110% helpful all around.
Stayed 2 nights in Oct 2025

6/10 Okay

Louis

Liked: Staff & service
The staff are great, as it usually is all over Thailand, but that hotel is showing its age and the location is good but not great. For the same dollar value you could maybe get more or the same for less
Stayed 16 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Sep 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ocean view room on the 7th floor , this is a excellent hotel , we stayed twice now and will stay again .
Stayed 10 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Stayed 7 nights in Jul 2025

2/10 Terrible

John, Carrollton

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nakream

Stayed 3 nights in Jun 2025

10/10 Excellent

Nakream

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff friendly and professional
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2023

8/10 Good

PRITESH

Liked: Cleanliness, staff & service, room comfort

Overall nice

Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
Stayed 4 nights in Apr 2025

10/10 Excellent

Shayne Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025