4/10 Malo
Philip S.
6 jul. 2025
Le gustó: Limpieza
Nice unit, but BEWARE!
We’ve spent the past five summers in Deer Valley, typically at Arrowleaf. This year, we tried Shooting Star. While the condo itself was updated and had a very comfortable bed and sheets, the overall experience was frustrating and poorly managed.We requested early check-in (3:00 p.m.) and were told it would cost 100—even though the unit may have already been ready. That set the tone. When we arrived, we discovered the entire building was mid-construction: garage closed, walkways torn up, pool and hot tub out of service, and major plumbing shut off for hours during our second day. No advance warning. No apology.To make matters worse, the building was practically empty—clearly other managers had blocked out the week due to all the disruption. This unit should never have been rented during that time. When we brought this up, the property manager was dismissive… and then stopped responding entirely.The condo itself was lovely, but the bare-minimum bathroom amenities (tiny combo shampoo/soap) and total lack of transparency about building-wide maintenance made this a frustrating stay. Unless the management changes, I’d recommend staying elsewhere.
Philip S.
Se hospedó 4 noches en julio de 2025