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Surrey Motel

2.0 star property
Enjoy the free WiFi at this Ottawa motel

Choose dates to view prices

Photo gallery for Surrey Motel

Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Exterior
Standard Room, 2 Double Beds | Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
2750 Columbus St. , Ottawa, IL, 61350
  • Place, Washington Square Park
    ‪3 min drive‬
  • Place, Tangled Roots Brewing Company - The Lone Buffalo
    ‪3 min drive‬
  • Place, Skydive Chicago
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room

Desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Desk, free WiFi, bed sheets

Basic Single Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

In Ottawa .You'll find Appellate Court and Reddick Mansion within 2 miles (3 km) of this motel. Washington Square Park and Tangled Roots Brewing Company - The Lone Buffalo are also within 2 miles (3 km).
View more Motels in OttawaOpens in a new window

What's nearby

  • Washington Square Park - 3 min drive - 1.7 miles
  • Tangled Roots Brewing Company - The Lone Buffalo - 3 min drive - 1.7 miles
  • Skydive Chicago - 9 min drive - 4.6 miles
  • Buffalo Rock State Park - 12 min drive - 6.3 miles
  • Starved Rock State Park - 16 min drive - 9.5 miles

Getting around

  • Chicago O'Hare Intl. Airport (ORD) - 90 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬8 min walk
  • ‪Casey's - ‬2 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Cracker Barrel - ‬16 min walk

About this property

Surrey Motel

Enjoy the free WiFi at this Ottawa motel
Surrey Motel offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Ottawa motel.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas
Surrey Motel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

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Exterior

Super 8 by Wyndham Ottawa Starved Rock

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  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,019 reviews
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Free RV/bus/truck parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Surrey Motel Ottawa
Surrey Motel
Surrey Ottawa
Surrey Motel Motel
Surrey Motel Ottawa
Surrey Motel Motel Ottawa

Frequently asked questions

How close is Surrey Motel to the airport?

Surrey Motel is 84 mi (90-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

Does Surrey Motel have an airport shuttle?

Airport shuttle services are not available at Surrey Motel.

Does Surrey Motel offer free breakfast?

Surrey Motel does not offer free breakfast.

Is there a casino at Surrey Motel?

No, there is no casino at this motel.

What time is check-in at Surrey Motel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 AM.

Is there free parking at Surrey Motel?

This motel offers free self parking.

Does Surrey Motel have a pool?

Surrey Motel does not have a pool.

Does Surrey Motel have a spa?

There are no spa services available at this motel.

How close is Surrey Motel to downtown Ottawa?

Surrey Motel is 1.6 mi away from Ottawa.

Surrey Motel Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 87 reviews
Rating 8 - Good. 27 out of 87 reviews
Rating 6 - Okay. 20 out of 87 reviews
Rating 4 - Poor. 11 out of 87 reviews
Rating 2 - Terrible. 10 out of 87 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Jun 2025

10/10 Excellent

Delbert

Stayed 3 nights in May 2024

10/10 Excellent

Rose m

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice quite not fancy clean friendly owners no one bothered me it was close to my horse I will come again
Stayed 1 night in Jul 2024

6/10 Okay

Pancho

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The motel was ok. Needed some updates. Staff and owners were nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
A standard motel room. The one complaint I have is that the "high speed internet" is actually extremely slow to the point of being unusable. Also, they should probably have more than just two thin pillows on the bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Business traveler
Liked: Staff & service
The only thing I didn't like, was that the water temp in the shower was hard to control.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very nice. older, but good location, excellent price. Easy.
Stayed 1 night in Sep 2023

6/10 Okay

Sylvia

Traveled with partner
Nice clean towels and sheets. Lots of tables. Huge TV. Bathtub was slippery should have grab bars and non-slip bottom. Very clean room.
Stayed 1 night in Aug 2023

6/10 Okay

Patricia A

Disliked: Property conditions & facilities
It reminded me of a place i might of stayed at in 1970. Couldnt tell if they had stuff around couldnt tell if it was being used or just permently there. Guy was nice but if in that area again would pay more for nicer
Stayed 1 night in Aug 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Genevieve

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room smell like mold and you could feel every spring in the mattress
Stayed 3 nights in Jul 2023

8/10 Good

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were professional, prompt, and caring. Ty
Stayed 1 night in Jul 2023

4/10 Poor

Joanna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I didnt even stay went in my room smelled terrible, people hanging outside like they were waiting for someone. I left. Thr office was a mess. Stuff piled up everywhere outside. The roo. Smelled moldy
Stayed 1 night in Jul 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

holly

Stayed 3 nights in Feb 2023

2/10 Terrible

linda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's name should absolutely not be associated with this property. The dirt, grime and filth were unimaginable ! The shower didn't work properly and only offered a 'drip'. When I was handed the room key, it was black with filth and sticky. I went to my car to get my sleeping bag, layed that down and slept in it. Before resuming travel the next day, I took it to the laundromat. If you would credit my card for that room, you will be praised and I would be eternally grateful. I didn't expect the Ritz; but, certainly didn't expect to sleep in squalor and filth. Thank you, Linda M Weber, (I am a senior citizen) the faster you disassociate yourself, the better off in the future you will be.

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
No amenities other than tv. Drapes wouldn't open. Friendly desk clerk.
Stayed 1 night in Oct 2022

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

6/10 Okay

Jose

Liked: Staff & service
Refrigerator had an old pizza from the previous guests.
Stayed 1 night in Sep 2022

8/10 Good

MIKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and good location
Stayed 1 night in Jul 2022

6/10 Okay

Ronald

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022