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4.0 out of 5

"Kept hearing banging above my room early in the morning, like I was below the laundry room. Found a bug in my bed, thought it maybe a bed bug, but onl ... " More

By a verified traveler on Mon 19 Oct 2020

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Hotel Description

Ottawa guestrooms with free WiFi

In Ottawa

You'll find Dayton Ridge Golf Club and Appellate Court within 3 miles (5 km) of this hotel. Washington Square Park and OSF Saint Elizabeth Medical Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 84 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Coffee/tea makers, free newspapers, and hair dryers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Jan 3 - Jan 4

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairfield Inn & Suites by Marriott Ottawa Starved Rock Area ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Ottawa Starved Rock Area

Everyone (3) Couples (1) Family (3)
1 out of 5
Didnt like that my reservation was altered an eventually canceled, my room was given to another costmer without me being informed so i had to inconvenience my friend and stay in there room

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 19, 2021 by General Manager

Thank you for taking the time to share your thoughts regarding your recent stay. We appreciate you bringing this issue to our attention. We will share your message appropriately within the organization. Thank you for choosing to stay with us!

5 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 16, 2021 by AGM

Dear Guest, Thank you for a 5 out of 5 review!

3 out of 5
Kept hearing banging above my room early in the morning, like I was below the laundry room. Found a bug in my bed, thought it maybe a bed bug, but only saw one and told night manager about it. He assured me they are checked bed bugs and have not had any. I believed him since I only saw one and I googled bed bug signs, checked and I didn't see any of the signs.

Posted by on Oct 19, 2020

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Comment from Hotel Management

Nov 3, 2020 by Ottawa Fairfield GM

I appreciate you taking the time to talk to me directly regarding your stay. We appreciate your feedback and look forward to having you stay with us whenever you are back in the area.

5 out of 5
They didn’t have the room I reserved but they upgraded me to a larger room with no extra fee.

Posted by , from Ottawa Illinois on Jul 1, 2020

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Comment from Hotel Management

Jul 2, 2020 by AGM

Dear Me, Thank you for selecting to stay with us during your travels. We are happy to hear that a complementary upgrade was available to you! Thanks a million for your review!

5 out of 5

Very clean and friendly hotel

Our hotel room was very clean and tidy. The staff was very friendly. We will stay there from now on when going to ottawa (my family lives in that area)

Posted by on Feb 26, 2018

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Comment from Hotel Management

Feb 28, 2018 by GSM

Thank you for taking the time to write a review on our property. We are delighted to hear that you had a good stay with us. We will hope to see you soon!! THANKS!

5 out of 5

Great staff

Pros: Congenial staff
Cons: The hot tub was oddly foamy. And the fruit at breakfast was my only wish for something slightly better.
When I arrived, a friend had left a book for me at the desk. The staff immediately handed it to me and smiled broadly. She seemed to be always present, to make sure we were checked in, to provide extra towels for the pool and at breakfast the next morning. Great staff and good hotel overall.

Posted by on Aug 3, 2015

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4 out of 5

Very new, modern hotel.

Pros: Free breakfast, Free Internet, Quiet, new building
The hotel is new with little wear and tear. Very nice rooms with modern amenities. Wifi was free and easy to connect. The staff was helpful and friendly. The only downside I had was the pillows. A bunch of small pillows per bed rather than a lesser number of bigger ones.

Posted by , from Des Moines, IA on Jul 20, 2012

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About the Fairfield Inn & Suites by Marriott Ottawa Starved Rock Area

Location 3000 Fairfield Ln, Ottawa, IL 61350

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Fairfield Inn & Suites by Marriott Ottawa Starved Rock Area offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Fairfield Inn & Suites by Marriott Ottawa Starved Rock Area. Self parking is free. This Ottawa hotel is smoke free.

  • 84 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Fairfield Inn & Suites by Marriott Ottawa Starved Rock Area offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 25 per pet, per week
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per week
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Ottawa Starved Rock Area
  • Fairfield Inn Marriott Starved Rock Hotel Ottawa Area
  • Fairfield Inn Marriott Ottawa Starved Rock Area Hotel
  • Fairfield Inn Marriott Starved Rock Area Hotel
  • Fairfield Inn Marriott Starved Rock Area
  • Fairfield Inn Suites by Marriott Ottawa Starved Rock Area
  • Fairfield riott Ottawa Starve

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.