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Smile Hotel Shinosaka

3.0 star property
3-star hotel near Grand Front Osaka Mall

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Photo gallery for Smile Hotel Shinosaka

Exterior
Reception
Restaurant
Reception
Basic Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
6-1-11 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Place, Grand Front Osaka Mall
    ‪4 min drive‬
  • Place, Osaka Station City
    ‪5 min drive‬
  • Place, Umeda Sky Building
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Basic Double Room

9.2 out of 10
Wonderful
(145 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Basic Twin Room

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room【Non-Smoking】

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room【Non-Smoking】

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Twin Room【Non-Smoking】

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room【Non-Smoking】

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

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About the neighborhood

Osaka

Yodogawa stay.Your stay at this Yodogawa hotel places you within 2 miles (3 km) of Umeda Arts Theater and Grand Front Osaka Mall. Hankyu Sanbangai and HEP Five Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Umeda Arts Theater - 4 min drive - 1.7 miles
  • Grand Front Osaka Mall - 4 min drive - 1.9 miles
  • Osaka Station City - 5 min drive - 2.1 miles
  • Umeda Sky Building - 5 min drive - 2.1 miles
  • Osaka Castle - 13 min drive - 3.7 miles

Getting around

  • Nishinakajima-Minamigata Station - 4 min walk
  • Shin-Osaka Station - 10 min walk
  • Itami Airport (ITM) - 20 min drive

Restaurants

  • ‪横浜家系 麺屋 昴 - ‬3 min walk
  • ‪道楽うどん 本店 - ‬2 min walk
  • ‪ステーキ ハンバーグのタケル 西中島本店 - ‬1 min walk
  • ‪西中島 光龍益 - ‬1 min walk
  • ‪らーめん鱗 西中島店 - ‬2 min walk

About this property

Smile Hotel Shinosaka

3-star hotel near Grand Front Osaka Mall
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Smile Hotel Shinosaka. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Osaka hotel is smoke free.

  • 197 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Smile Hotel Shinosaka offers 197 accommodations with slippers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 1200 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Shinosaka Hotel
Smile Hotel Shinosaka Osaka
Smile Hotel Shinosaka Hotel Osaka

Frequently asked questions

How close is Smile Hotel Shinosaka to the airport?

Smile Hotel Shinosaka is 6.8 mi (20-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Smile Hotel Shinosaka?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Smile Hotel Shinosaka on Nov 23, 2025 start from $100.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Smile Hotel Shinosaka have an airport shuttle?

Airport shuttle services are not available at Smile Hotel Shinosaka.

Does Smile Hotel Shinosaka offer free breakfast?

Free breakfast isn’t provided at Smile Hotel Shinosaka, but buffet breakfast is offered for a fee of JPY 1200 for adults and JPY 1200 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Smile Hotel Shinosaka?

No, there is no casino at this hotel.

What time is check-in at Smile Hotel Shinosaka?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Smile Hotel Shinosaka?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does Smile Hotel Shinosaka have a pool?

Smile Hotel Shinosaka does not have a pool.

Does Smile Hotel Shinosaka have a restaurant?

Yes, there is a restaurant on site.

Does Smile Hotel Shinosaka have a spa?

There are no spa services available at this hotel.

How close is Smile Hotel Shinosaka to downtown Osaka?

Smile Hotel Shinosaka is 2.4 mi away from Osaka.

Smile Hotel Shinosaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1019 reviews
Rating 8 - Good. 273 out of 1019 reviews
Rating 6 - Okay. 60 out of 1019 reviews
Rating 4 - Poor. 10 out of 1019 reviews
Rating 2 - Terrible. 9 out of 1019 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, fairly simple but pleasant and quiet. Staff was welcoming and professional. The hotel is just a few minutes away from the Shin-Osaka station which made matters nice and convenient. Just a short walk between the hotel and station.
Stayed 3 nights in Aug 2025

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly staff. Its very close to a station, making it easy to visit other places. The area is also very safe. I'd definitely stay here again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendy

Stayed 5 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Convenient. Well Located. Awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Xiaohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of bad experience of other smile hotels from Expedia and this one has overall good review and my personl two-night living confirmed the excellence of the hotel. They don't clean your room every three days, which is fine to me as I keep my room tide. Luggage storage is offered after checkout.
Stayed 2 nights in Jul 2025

6/10 Okay

Suwannee

Liked: Cleanliness
'Convenient location, clean, and safe. Most of the staff were friendly. During this trip, I stayed at four different hotels, and this was the only one where I had to request towels and a bath mat at the front desk. Drinking water was not provided, and guests were expected to bring their own trash bags out to the hallway. There also seemed to be an excessive number of staff at the front desk during the day. It might be more efficient to reduce the number of front desk staff and instead allocate resources toward providing basic amenities in-room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Spike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property staff were super helpful, very clean and near transport
Stayed 5 nights in Jul 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Staff are friendly and polite. Rooms are clean, and it was helpful they provided a robe you can wear in the room and that coin-operated washing machines/dryers didn’t require you to have detergent. It’s very conveniently located, with numerous restaurants and convenience stores available in a short walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Oceana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to the bullet train if you’re doing day trips out of Osaka and also another train station nearby for
Stayed 8 nights in Jul 2025

2/10 Terrible

Ahmet

Stayed 2 nights in Mar 2025

6/10 Okay

Victoria

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed for 5 nights, initial check in was great. The staff at the front desk had a good level of English, but was reluctant to speak Japanese when I attempted to practice some basic phrases with them. Hotel has great links to both Osaka metro and the JR shinkansen line, but there's no shops or places of interest around the hotel so it felt quite isolated. Breakfast was extremely off-putting as my family and young son were watched the entire duration we were in the breakfast room and were then told breakfast was closed and we're hurried out. The majority of staff had limited English and communicated through a translation app, which was fine but a little more effort either in English or responding to my level of Japanese would have been appreciated.
Stayed 5 nights in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and clean with a convenient location. I enjoyed my stay and will come back again. However they didnt clean my room and only gave me new towels. I was wondering how to dispose the trash as I was concerned about the smell during summer.
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, property conditions & facilities
Good place, lots of places to eat. Also very close to the train station.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel! Can't smile here!

I booked a room for 4 people but the hotel just allows 2 people per room that i had to pay extra money for one more room. The attitude of the Japanese guy at the front desk (seem like the manager there) was not good. I had really bad experience here. Never come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Shunya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the speediness of the check-in and check-out! No frills, super useful and convenient when you are just tired and just want to rest and sleep!
Stayed 1 night in Jul 2025

10/10 Excellent

Harith

Stayed 2 nights in Jul 2025

8/10 Good

Victor

Stayed 3 nights in Jul 2025

8/10 Good

Adam

Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Stayed 4 nights in Jun 2025

10/10 Excellent

Rumiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
万博訪問のため、新幹線で新大阪駅からも歩ける距離で、御堂筋線西中島南方駅に近いこのホテルを選びました。スタッフも皆丁寧かつフレンドリー、必要なものは揃い、掃除へ毎日でなくても綺麗なタオルが毎日部屋に届くなどシンプルながら行き届いて大変満足でした。
Stayed 2 nights in Jun 2025

10/10 Excellent

marya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Our stay was excellent
Stayed 7 nights in Jun 2025

10/10 Excellent

Jiaqi

Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly service
Stayed 3 nights in Jun 2025