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Hotel New Otani Osaka

5.0 star property
5-star luxury hotel near Osaka-jō Hall

Choose dates to view prices

Photo gallery for Hotel New Otani Osaka

Front of property
11 restaurants, breakfast, lunch served; local and international cuisine
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed | Living room | 43-inch Smart TV with digital channels
Concierge desk
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka Castle Park
    ‪2 min walk‬
  • Osaka-jō Hall
    ‪6 min walk‬
  • Osaka Castle
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite for 4 People Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 753 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 6
  • 4 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking, Castle View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Castle View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Non Smoking (Family Studio Town view for 6 persons)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Non Smoking (Family Studio Town view for 6 persons)

  • 969 sq ft
  • City view
  • Sleeps 10
  • 6 Large Twin Beds

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(35 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(20 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite - Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite - Selected at Check-in Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(16 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(14 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Economy Double Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Smoking, Town View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(13 reviews)
  • 431 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Run of The House, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run of The House, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(29 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed | Living room | 43-inch Smart TV with digital channels

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Single Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Non Smoking (Family Studio Town view for 7 persons)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Non Smoking (Family Studio Town view for 7 persons)

  • 969 sq ft
  • City view
  • Sleeps 11
  • 7 Large Twin Beds

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds) | 1 bedroom, in-room safe, desk, laptop workspace

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)
  • 430 sq ft
  • Park view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Family Suite for 5 People Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Suite for 5 People Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Park view
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed

View all photos for Run of The House, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run of The House, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 646 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, Non Smoking, Castle View

8.0 out of 10
Very good
(7 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Non-Smoking Superior Twin Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Twin Castle View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Non-Smoking Family Suite For 5 People　 Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Family Suite For 5 People　 Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Twin Bed

View all photos for Non-Smoking Deluxe Twin Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Studio With Town View( For 7 People) - Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Studio With Town View( For 7 People) - Non Smoking

  • Sleeps 7

View all photos for Single Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Smoking Town View

  • Sleeps 1
  • 1 Double Bed

View all photos for Non Smoking Luxury Junior Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Non-Smoking Deluxe Single Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Single Town View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Non-Smoking Corner Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Corner Suite Castle View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Non Smoking Superior Double Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Superior Double Castle View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Non Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Non Smoking Town View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Non-Smoking Superior Triple Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Triple Castle View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Non-Smoking Superior Twin -Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Twin -Town View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Non Smoking Superior Junior Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smoking Run Of The House

1 bedroom, in-room safe, desk, laptop workspace

Smoking Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Studio With Town View( For 6 People) - Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Studio With Town View( For 6 People) - Non Smoking

  • Sleeps 6

View all photos for Superior Double Non-Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking Small Double Town View

1 bedroom, in-room safe, desk, laptop workspace

Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

View all photos for Non Smoking Quadruple Family Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Quadruple Family Castle View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Non-Smoking Small Triple Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Triple Castle View

  • Sleeps 3

View all photos for Non-Smoking Small Double Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

View all photos for Non Smoking Deluxe Double Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 King Bed

View all photos for Non-Smoking Deluxe Triple Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Triple Town View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Non-Smoking Single Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Single Town View

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite - Selected At Check-in Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite - Selected At Check-in Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Non-Smoking Small Triple Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Triple Town View

  • Sleeps 3

View all photos for Non-smoking Japanese Suite Town View

Dining | 11 restaurants, breakfast, lunch served; local and international cuisine

Non-smoking Japanese Suite Town View

  • Sleeps 4
  • 4 Twin Futons

View all photos for Non-Smoking Family Suite For 4 People　 Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Family Suite For 4 People　 Castle View

  • Sleeps 4
  • 4 Double Beds

View all photos for SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

1 bedroom, in-room safe, desk, laptop workspace

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Suite For 3persons Selected At Check-in Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Run Of House Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run Of House Non-Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Osaka

Heart of Osaka.Within a 15-minute walk of this Chuo hotel, you'll find Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Tsutenkaku Tower are also within 6 miles (10 km).

What's nearby

  • Osaka Castle Park - 2 min walk - 0.1 miles
  • Osaka-jō Hall - 6 min walk - 0.3 miles
  • Osaka Castle - 13 min walk - 0.7 miles
  • Dotonbori Glico Sign - 6 min drive - 3.2 miles
  • Tsutenkaku Tower - 7 min drive - 4.8 miles

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪いずみホール - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪麺匠慶次 - ‬5 min walk

About this property

Hotel New Otani Osaka

5-star luxury hotel near Osaka-jō Hall
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and a fitness center. There are 11 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A seasonal outdoor pool, spa services, and a vending machine are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Japanese

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4945 for adults and JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

  • The seasonal pool will open July 12 and close September 07.
  • Pool access available from 9:00 AM to 4:00 PM.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

How close is Hotel New Otani Osaka to the airport?

Hotel New Otani Osaka is 12 mi (28-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does Hotel New Otani Osaka have an airport shuttle?

Hotel New Otani Osaka offers an airport shuttle from 8:00 AM to 5:00 PM, at scheduled times, for a charge of JPY 1800. per person, one-way.

Does Hotel New Otani Osaka offer free breakfast?

Free breakfast isn’t provided at Hotel New Otani Osaka, but buffet breakfast is offered for a fee of JPY 4945 for adults and JPY 2875 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel New Otani Osaka?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Osaka?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel New Otani Osaka?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per night.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 4:00 PM.

Does Hotel New Otani Osaka have a restaurant?

There are 11 onsite restaurants, offering options like local and international cuisine, garden views, and brunch.

Does Hotel New Otani Osaka have a spa?

Pamper yourself with a day at FitnessCLUB, where you can enjoy body scrubs, mani/pedis, and facials.

How close is Hotel New Otani Osaka to downtown Osaka?

Hotel New Otani Osaka is 1.8 mi away from Osaka.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1916 out of 2564 reviews
Rating 8 - Good. 465 out of 2564 reviews
Rating 6 - Okay. 125 out of 2564 reviews
Rating 4 - Poor. 29 out of 2564 reviews
Rating 2 - Terrible. 29 out of 2564 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

CHIEN LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay . View of Osaka castle from room. Just across the canal. Cherry blossoms in full bloom. Luxurious rooms although bathrooms are a little dated. Overall highly recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Rafael, Bogota

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Taura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Great location and fantastic staff. Lovely area and very convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Hyunil

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mingyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都不錯。只有睡覺枕頭扁蹋不舒服
Stayed 2 nights in Apr 2025

10/10 Excellent

Priscilla P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakura Trip 2025: Tokyo; Kyoto and Osaka

My stay at Hotel New Otani Osaka exceeded my expectations. It was lovely and everyone was very helpful and accommodating. Arigato Goizamase!
Stayed 4 nights in Apr 2025

8/10 Good

Mehran, Reston

Liked: Cleanliness, staff & service, amenities
The staff did not speak English and communication was poor
Stayed 3 nights in Apr 2025

10/10 Excellent

Saad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with possibly the best staff I have ever dealt with. Incredible hospitality and consideration.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary Edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was indeed relaxing, a wonderful breakfast, and coffee delivered to our room every morning.
Stayed 8 nights in Mar 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, plenty of food options to choose from whether you want walk somewhere close or stay at the hotel, and everyone is very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Parixit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rupert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near the castle
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel -- I'll return.
Stayed 2 nights in Mar 2025

10/10 Excellent

ercin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is wonderful it is in front of the Osaka castle. Hotel is very old. Hotel staff is very kind and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and spacious room with Ōsaka castle view. Excellent breakfast buffet. Very polite and courteous staff. Only issue was despite adding an extra member to my reservation (my child) they made arrangements in room for only 3 people instead of 4. But housekeeping was very quick and brought in what we needed promptly for my daughter. Overall very pleased with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marsha, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room of the Castle Park was wonderful. We simply crossed the street to enter the Osaka Park Castle. The Restaurants were all wonderful. Breakfast on the 18th floor and dinner in the Sakura up there not only had wonderful food, but also a spectacular view of the Castle!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Japan. Friendly staff , great location. 5 star worth it. Second time staying there, will come back again
Stayed 2 nights in Mar 2025

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Suat Khim

Traveled with family
Liked: Cleanliness, staff & service
Spacious and clean. Front service and conciergw service is great. Rooms and junior suite fittings are dated. Breakfast items are unimpressive compared to other hotels.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good job

Close to transportation, Osaka Castle, breakfast excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Shantel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Osaka Castle from our room was stunning. The staff were great and very helpful.
Stayed 2 nights in Mar 2025