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Hotel New Otani Osaka

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Photo gallery for Hotel New Otani Osaka

Exterior
Property video
A multi-level hotel lobby with a central atrium, multiple floors, and a variety of seating areas.
A hotel room with a sofa, chairs, a TV, a dining area, and large windows with a city view.
A buffet with various food items and a chef preparing food.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Gym

Explore the area

View in a map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Place, Osaka Castle Park
    ‪1 min walk‬
  • Place, Osaka-jō Hall
    ‪4 min walk‬
  • Place, Osaka Castle
    ‪16 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪76 min drive‬

Room options

View all photos for Non-Smoking Small Triple Town View

A hotel room with two beds, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Non-Smoking Small Triple Town View

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Non-Smoking Deluxe Double Castle View

A hotel room with a large bed, a desk, two chairs, a nightstand, and a view of the cityscape.

Non-Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Non-Smoking Deluxe Twin Castle View

A hotel room with two beds, a television, a dresser, and a view of the city at night.

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room, Non Smoking, Town View

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Castle View

A hotel room with a large bed, two bedside tables, a desk with a chair, a dresser, and a large window with curtains.

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(19 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Town View

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(49 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Superior Twin Room, Non Smoking, Castle View

9.6 out of 10
Exceptional
(26 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Town View

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Superior Triple Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Town View

A hotel room with three beds, a desk with a lamp, a telephone, and a mirror.

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Single Room, Non Smoking, Town View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Single Room, Smoking, Town View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Run of The House, Smoking

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Run of The House, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

Junior Suite, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(9 reviews)
  • Park view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, a TV, and a window with a cityscape view.

Economy Triple Room, Non Smoking, Castle View

8.4 out of 10
Very good
(8 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Run of The House, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Run of The House, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking, Castle View

A hotel room with a large bed, two armchairs, a desk, and a dresser.

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(9 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, and a view of the city at night.

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Economy Double Room, Smoking, Town View

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Economy Double Room, Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Castle View

A hotel room with two beds, a television, a chair, and a view of a cityscape at dusk.

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(15 reviews)
  • Park view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Family Suite for 4 People Non-Smoking

A hotel room with a large bed, a desk, a TV, and a view of a building through the window.

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Park view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free wired internet

View all photos for Japanese Suite, Non Smoking, City View

A traditional Japanese room with tatami flooring, a low table with a vase of flowers, and sliding doors.

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Town View

A hotel room with a large bed, a desk, two chairs, a small table, a lamp, and a window with curtains.

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(35 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite - Selected at Check-in Non Smoking

43-inch Smart TV with digital channels, Netflix, Hulu

Suite - Selected at Check-in Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

A hotel room with a sofa, chairs, a dining table, a TV, lamps, and a carpet with a cityscape view.

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Twin Beds
  • Free wired internet

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels, Netflix, Hulu

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed
  • Free wired internet

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

A hotel room with a sofa, chairs, a TV, a dining area, and large windows with a city view.

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Deluxe Single Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and two lamps.

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Family Suite for 5 People Non-Smoking

A hotel room with a large bed, a desk, a TV, and a view of a building through the window.

Family Suite for 5 People Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

A hotel room with two beds, a sofa, a dining table, and a small kitchen area.

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

  • City view
  • 647 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free wired internet

View all photos for Executive Junior Suite, Non Smoking

A hotel room with a bed, a TV, a desk, and a view of a cityscape.

Executive Junior Suite, Non Smoking

  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Heritage Suite, Non Smoking

Executive Heritage Suite, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Executive Heritage Suite, Non Smoking

  • Park view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds
  • Free wired internet

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About the neighborhood

Osaka

Heart of Osaka.Within a 15-minute walk of this Chuo hotel, you'll find Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Umeda Sky Building are also within 6 miles (10 km).

What's nearby

  • Osaka Castle Park - 1 min walk - 0.1 miles
  • Osaka-jō Hall - 4 min walk - 0.3 miles
  • Osaka Castle - 16 min walk - 0.9 miles
  • Mint Museum - 17 min walk - 1.0 mile
  • Osaka Museum of History - 6 min drive - 1.6 miles

Getting around

  • Osaka Business Park Station - 4 min walk
  • Kyobashi Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 61 min drive

Restaurants

  • ‪さくらダイニング - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪Tully's Coffee - ‬6 min walk

About this property

Hotel New Otani Osaka

5-star luxury hotel near Osaka-jō Hall
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 11 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A fitness center, a sauna, and a vending machine are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with DVD players and safes. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Stroller

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,520 for adults and JPY 3,105 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • CD player
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5520 for adults and JPY 3105 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

  • Pool access available from noon to 6:00 PM.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

How close is Hotel New Otani Osaka to the airport?

Hotel New Otani Osaka is 12.1 mi (35-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Osaka?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on Aug 12, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Osaka have an airport shuttle?

Hotel New Otani Osaka offers an airport shuttle from 8:00 AM to 5:00 PM, at scheduled times, for a charge of JPY 1800. per person, one-way.

Does Hotel New Otani Osaka offer free breakfast?

Free breakfast isn’t provided at Hotel New Otani Osaka, but buffet breakfast is offered for a fee of JPY 5520 for adults and JPY 3105 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel New Otani Osaka?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Osaka?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel New Otani Osaka?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka features an indoor pool. Guests can enjoy pool access from noon to 6:00 PM.

Does Hotel New Otani Osaka have a restaurant?

There are 11 onsite restaurants, offering options like local and international cuisine, garden views, and brunch.

Does Hotel New Otani Osaka have a spa?

This hotel has a spa, which features facials, mani/pedis, and body scrubs.

How close is Hotel New Otani Osaka to downtown Osaka?

Hotel New Otani Osaka is 1.7 mi away from Osaka.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1838 out of 2489 reviews
Rating 8 - Good. 454 out of 2489 reviews
Rating 6 - Okay. 129 out of 2489 reviews
Rating 4 - Poor. 35 out of 2489 reviews
Rating 2 - Terrible. 33 out of 2489 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SEIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
車椅子の高齢の母と宿泊しました。 その旨を伝え、キャッスルビューでバスタブのある部屋をお願いしました。 事前のこちらからの質問、お願いメールの返信がとても丁寧でありがたかったのと、高齢の母のためにお風呂用イスとバスタブ内の滑り止めをご準備いただいていました。 私自身車椅子を押しての外出が初めてのことで不安しかありませんでしたが、とても気持ちのよい宿泊ができました。 部屋からは大きな窓から大阪城が目の高さに見え、母は感激しきりでした。 スタッフの方々もお部屋も、とても素晴らしく、普段施設で生活している母と、幸せな時間を過ごすことができました。 是非また宿泊させていただきたいと思っております。ありがとうございました。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle and shops near by, great location
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious for a Japanese hotel. I didn't realize I booked a Castle View room until I looked out the window at night and saw the specular view of the Castle. Wow!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Huiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is cozy and comfortable, staffs are professional and friendly. The restaurant also very nice.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Tammy

Liked: Cleanliness
The lobby bis beautiful but the rooms are a little old looking bit they were very cleannn
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Maria van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an upgrade due to my status which was nice. Hotel staff was helpful. Only downside that I didn't know was that with tattoos I was not allowed to use the pool.
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Yu

Liked: Cleanliness, staff & service, amenities
If you like modern style, this is not the hotel to go. The vibe was kind a dark. This is an obsolete style hotel. The breakfast was just overpriced. I expected better food and more varieties with the price because the food quality standard is high in Japan. I liked the cafe and restaurants in the near buildings better. The staff were very friendly and professional.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Hotel was amazing, the staff are wonderful. It’s located right across the street from the castle which was a huge plus.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

youngsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
친절하고 깨끗하고 좋았어요 조식 훌륭하고 위치가 아주 좋아요
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋은 뷰와 친절한 서비스가 좋았음
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, and they were very friendly and attentive.
Stayed 8 nights in Apr 2026
Verified

6/10 Okay

Ralph

Liked: Cleanliness, staff & service, amenities
Sehr speziell: Fitness nur von 7:00-10:00 kostenlos ansonsten muss man zahlen/zur gleichen Zeiten ist das Frühstück verfügbar. Pool für Kinder und Jugendliche nicht zugänglich erst ab 18 Jahren. Zustand der Betten, mussten von 4 Betten für 2 Matratzen reklamieren, waren so hart. Positiv, wurde ohne zu zögern vom Hotel behoben. Nicht 100% zufrieden stellend, aber ok. Sonst: Top Lage! Personal sehr freundlich!
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

MINSIOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Hyeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great view, great location
Stayed 1 night in Apr 2026
Verified

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very friendly and accommodating. Rooms had amazing views of Osaka castle and the park. Transit was really close and easily accessible
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michael James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great except having to pay for the pool and it not being for under 18s
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Özgür Taylan

Liked: Cleanliness, staff & service, property conditions & facilities
Süper
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Keonjoo

Liked: Cleanliness, staff & service, property conditions & facilities
위치가 아주 좋고 프로페셔널한 스태프들이 인상적임. 아침 식사도 괜찮은 편임. 욕실 튜브 배수는 개선할 필요 있음
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room was spacious and immaculate. The staff were great it was hard to fault the hotel in any way
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean room with a great view.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

SHINICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は清潔。非常に良い。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. The hote amenities and hospitality was first class.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Adina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean but the bathroom need to be updated for a 5 stars hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rama

Liked: Cleanliness, staff & service
Clean room and spacious
Stayed 2 nights in Apr 2026

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