Hotel Monterey Grasmere Osaka

4.0 star property
4-star hotel near Osaka City Air Terminal
VIP Access

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Photo gallery for Hotel Monterey Grasmere Osaka

View from property
3 restaurants, lunch served
Interior entrance
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
1-2-3 Minatomachi, Naniwa-ku, Osaka, Osaka, 556-0017
  • Dotonbori
    ‪4 min walk‬
  • Osaka Castle
    ‪8 min drive‬
  • Universal Studios Japan
    ‪9 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

Junior Suite Premium Type, Non Smoking, Top floor

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Twin Room with Extra Bed with City View, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 279 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite Grasmer type Top Floor, Non Smoking

  • 624 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Corner Twin Room with Nighttime View Family Fourth, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

Corner Twin Room, Non Smoking (City View)

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Quadruple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Room, Non Smoking (Room & Bed type cannot be chosen)

  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed

Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 247 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Queen Room, Non Smoking, City View

8.8 out of 10
Excellent
(21 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 279 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Corner Twin Room, Non Smoking

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Twin Room, Non Smoking (30 - 31st floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Twin Room with Extra Bed with City View (30-31floor), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

Single Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 204 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Queen Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Room, Non Smoking (30F-31F, High Floor)

7.2 out of 10
Good
(5 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking, City View (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Semi Double Room (Night time view), Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1

High Floor Double Room

  • Sleeps 2

Twin Room With Extra Bed With City View

  • Sleeps 3

Forth Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 2

Small Double Room Non Smoking

  • Sleeps 2

Non Smoking Twin Room With Extra Bed With City View

  • Sleeps 3

Small Double Room with City View

  • Sleeps 2

Twin Room With Extra Bed

  • Sleeps 3

Junior Suite Premium Type Top Floor

  • Sleeps 2

Standard Twin Room with City View

  • Sleeps 2

Double Room With Semi Double Bed And Extra Bed

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Corner Twin Room

  • Sleeps 2

Standard Double Room with City View

  • Sleeps 2

High Floor Twin Room

  • Sleeps 2

Junior Suite Grasmer Type Top Floor

  • Sleeps 2

Twin Room With Extra Bed With City View (High Floor)

  • Sleeps 3

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About the neighborhood

Osaka

Naniwa stay.With a stay at this Naniwa hotel, you'll be within half a mile (1 km) of Osaka City Air Terminal and 2 miles (3 km) of Shitennoji Temple. Also, Osaka Museum of History is within 3 miles (5 km) and Umeda Sky Building is within 6 miles (10 km).

What's nearby

  • Dotonbori - 4 min walk - 0.3 miles
  • Nipponbashi - 13 min walk - 0.7 miles
  • Kyocera Dome Osaka - 2 min drive - 1.4 miles
  • Osaka Castle - 8 min drive - 3.2 miles
  • Universal Studios Japan - 9 min drive - 4.9 miles

Getting around

  • Namba Station - 1 min walk
  • Osaka-Namba Station - 4 min walk
  • Kansai Intl. Airport (KIX) - 55 min drive

Restaurants

  • ‪王道家直系 我道家 大阪店 - ‬4 min walk
  • ‪サイゼリヤ - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪海鮮屋台おくまん - ‬2 min walk
  • ‪ミカサデコ & カフェ - ‬3 min walk

About this property

Hotel Monterey Grasmere Osaka

4-star hotel near Osaka City Air Terminal
There are 3 restaurants on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Monterey Grasmere Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 348 guestrooms or units
  • 31 levels
  • 3 dining venues
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • Smoking in designated areas
Hotel Monterey Grasmere Osaka offers 348 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,500 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 4,500 per person
  • 3 restaurants

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note early check-in is not available.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2000.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 per person
  • Covered self parking fee: JPY 1500 per stay
  • Crib (infant bed) fee: JPY 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grasmere Monterey Osaka
Hotel Grasmere Osaka
Hotel Monterey Grasmere
Hotel Monterey Grasmere Osaka
Hotel Monterey Osaka Grasmere
Monterey Grasmere
Monterey Grasmere Osaka
Osaka Grasmere
Osaka Hotel Monterey Grasmere
Osaka Monterey Grasmere Hotel
Monterey Grasmere Osaka Osaka
Hotel Monterey Grasmere Osaka Hotel
Hotel Monterey Grasmere Osaka Osaka
Hotel Monterey Grasmere Osaka Hotel Osaka

Frequently asked questions

How close is Hotel Monterey Grasmere Osaka to the airport?

Hotel Monterey Grasmere Osaka is 11 mi (28-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does Hotel Monterey Grasmere Osaka have an airport shuttle?

Airport shuttle services are not available at Hotel Monterey Grasmere Osaka.

Does Hotel Monterey Grasmere Osaka offer free breakfast?

Free breakfast isn’t provided at Hotel Monterey Grasmere Osaka, but buffet breakfast is offered for a fee of JPY 4500 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Monterey Grasmere Osaka?

No, there is no casino at this hotel.

What time is check-in at Hotel Monterey Grasmere Osaka?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Monterey Grasmere Osaka?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per stay.

Does Hotel Monterey Grasmere Osaka have a pool?

Hotel Monterey Grasmere Osaka does not have a pool.

Does Hotel Monterey Grasmere Osaka have a restaurant?

Yes, there are 3 restaurants on site.

Does Hotel Monterey Grasmere Osaka have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Monterey Grasmere Osaka to downtown Osaka?

Hotel Monterey Grasmere Osaka is 1.9 mi away from Osaka.

Hotel Monterey Grasmere Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 951 out of 1483 reviews
Rating 8 - Good. 367 out of 1483 reviews
Rating 6 - Okay. 115 out of 1483 reviews
Rating 4 - Poor. 35 out of 1483 reviews
Rating 2 - Terrible. 15 out of 1483 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan Eduardo

Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and experienced staff. We’re English-speaking and had no language barrier issues. The room was clean save the breakfast buffet was fantastic. There was a laundromat less than five minutes away, and so many restaurants and convenience stores within two minutes. My only complaint, which isn’t really fair, is that we got so lost trying to get from the station to the hotel. It is so close to Osaka station (less than a 5 minute walk), but even when using Google maps, we couldn’t find the right way to exit the station, and once we were out, couldn’t orient ourselves to cross the right streets. I would recommend studying the Osaka station layout and hotel location so you have an easier time. That being said, once you figure it out, it’s super easy and convenient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vikram

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean rooms with great views of Osaka.
Stayed 2 nights in May 2025

10/10 Excellent

SUYEON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I must say, the location of the hotel is just perfect! It's close to everything—Kintetsu Osaka-Namba station, JR Namba, Dotonbori, and OCAT (the station for the airport limousine). All these are within walking distance. Plus, there’s a large supermarket, “Life,” located in the basement, which was super convenient. The hotel made it easy to explore not only Osaka but also nearby cities like Kyoto and Nara. I even came directly from Nagoya. The city view from my room on the 29th floor was amazing! It was great to open the window for ventilation. The room itself was rather small, which is typical in Japan, but I managed to fit my 28-inch suitcase in the corner without issue. The bedding was comfortable, and the washroom was clean with the bath tub. However, the room was a bit on the dark side, and the layout felt somewhat old-fashioned. There were also limited outlets for charging, which was a minor issue. All in all, I would definitely consider this hotel for future trips to Osaka.
Stayed 4 nights in May 2025

10/10 Excellent

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff, so close to the bus terminal, made our trip easier to go back to the KIX airport. Strongly recommend and will rebook again.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Good location, friendly staff and clean rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

alice, GREAT NECK

Stayed 4 nights in May 2025

10/10 Excellent

karim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Worst service we ever had in a hotel in Japan

When we were checking in we were told that our booking has been cancelled. And instead of double checking, the person at check in counter just kept insisting that our reservation was cancelled. And this was after the fact that: 1) our booking was for 2 rooms and fully paid already. 2) I have a case file from hotels.com confirming that we communicated that our family would be arriving late to check in, we are not expecting a refund for the late check in AND we explained our situation completely (we had just suffered a sudden death in our family thus explaining our need for a late check in). THE LACK OF COMPASSION and empathy the check in staff showed us was terrible. They just kept repeating that we cancelled our reservation when nothing of the sort happened. I kept asking to speak with their manager to ask for help, but manager was just ignoring us (he was also at the counter). I don’t know if it was laziness or racism on their part - but this is not the kind of customer service we are accustomed to especially in Japan. We travel to Japan at least once a year so it’s safe to say we know good service from bad. When they finally found our booking (one hour later), they did not even apologize or explain. Terrible terrible service. And at such a horrible time for my family. I DO NOT RECOMMEND THIS HOTEL. Also cleaning could be better. They do not replenish all amenities also. Location is just okay for me too. It is a bit of a walk to Dotonbori etc
Stayed 9 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sara

Stayed 2 nights in May 2025

8/10 Good

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the location is perfect.
Stayed 5 nights in May 2025

8/10 Good

RONAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location although the hotel lacks amenities.
Stayed 4 nights in May 2025

10/10 Excellent

Danny, NYC

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hot bath were great
Stayed 4 nights in May 2025

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Dotombori
Stayed 3 nights in May 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block away from the party! Minute or two walk away from a 7-11 and Family mart. So much to do within 10-15 minute walk from the hotel! From our three hotels in our last visit to Japan, this was our favorite! Super good view too.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to subway, food streets and shopping centers.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the best breakfast buffet of four hotels that I stayed in. It had an incredible selection of both western and Japanese food. The restaurant is on the 23rd floor of the hotel, so it has the most amazing views of Osaka. We also had a queen bed instead of the usual two super singles in most hotels.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel in great location

The hotel is fine. Quite a nice lobby and great location. We had a good view of the city. Room is fairly dated so could use a little Upgrade. Beds were comfortable and AC worked well. Definitely didn’t feel luxury but it was fine
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kit Bing

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff. Walkable distance to Shinbashi
Stayed 1 night in May 2025

10/10 Excellent

Joel, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in May 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. A short walk from the shopping and restaurants. The rooms were clean and comfortable and the staff were very helpful.
Stayed 2 nights in May 2025