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"The room is smaller than Japanese standard but acceptable, the service is extremely good however the bathroom smells bad " More

By a verified traveler on Mon 29 Aug 2016

Hotel Description

3.5-star hotel near Tsutenkaku Tower

In shopping district

Your stay at this Namba hotel places you within 2 miles (3 km) of Tsutenkaku Tower and Osaka Museum of History. Osaka Science Museum and Osaka Castle are also within 3 miles (5 km).

Renovated in 2016

This hotel features a restaurant, free WiFi in public areas, and dry cleaning. Luggage storage and a safe deposit box are also provided.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 698 guestrooms also offer free WiFi and flat-screen TVs. Free wired Internet, refrigerators, and hair dryers are also available.

Economy Double Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
$40* Per night/room Apr 6 - Apr 7

No Smoking - Deluxe Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

No Smoking - Superior Double

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

No Smoking - Triple

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

No Smoking - Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

No Smoking - Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Sotetsu Grand Fresa Osaka-Namba ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sotetsu Grand Fresa Osaka-Namba

Everyone (1)
3 out of 5

The bathroom smells bad

The room is smaller than Japanese standard but acceptable, the service is extremely good however the bathroom smells bad

Posted by , from CA on Aug 29, 2016

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Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Sotetsu Grand Fresa Osaka-Namba also features a vending machine, laundry facilities, and dry cleaning/laundry services. A complete renovation of Sotetsu Grand Fresa Osaka-Namba was completed in April 2016. Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 698 guestrooms or units
  • 14 levels
  • Built in 1997
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Osaka (KIX-Kansai Intl.) (52.4 km / 32.6 mi)
  • Train station: Osaka-Namba Station (1.2 km / 0.8 mi)
  • Metro station: Nippombashi Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Sotetsu Grand Fresa Osaka-Namba offers 698 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

MASSE DINING - This restaurant specializes in international cuisine.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The name on the booking must match the name on the passport.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1540 for adults and JPY 770 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunroute Osaka Namba
  • Sunroute Osaka Namba
  • Sotetsu Fresa Osaka Namba
  • Sotetsu Grand Fresa Osaka-Namba Hotel
  • Sotetsu Grand Fresa Osaka-Namba Osaka
  • Sotetsu Grand Fresa Osaka-Namba Hotel Osaka

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.