Holiday Inn Norwich by IHG

3.0 star property
3-star hotel near Mohegan Sun Casino

Choose dates to view prices

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Norwich

Westside Norwich stay.Your stay at this Westside Norwich hotel places you within 3 miles (5 km) of Mohegan Sun Casino and Norwich Golf Course. Wells Dinosaur Haven and Kids Quest are also within 3 miles (5 km).

What's nearby

  • Norwich Golf Course - 3 min drive - 1.8 miles
  • Mohegan Sun Casino - 5 min drive - 3.3 miles
  • Mohegan Sun Arena - 5 min drive - 3.3 miles
  • Foxwoods Resort Casino - 17 min drive - 14.5 miles
  • Mystic Aquarium and Institute for Exploration - 22 min drive - 22.9 miles

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 65 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Dunkin' - ‬12 min walk
  • ‪Dunkin' - ‬3 min drive

About this property

Holiday Inn Norwich by IHG

3-star hotel near Mohegan Sun Casino
Holiday Inn Norwich by IHG offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Holiday Inn Norwich by IHG also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Norwich by IHG offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Frequently asked questions

How close is Holiday Inn Norwich by IHG to the airport?

Holiday Inn Norwich by IHG is 15.9 mi (23-min drive) away from the New London, CT (GON-Groton - New London) airport, the closest popular airport to the property.

Does Holiday Inn Norwich by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Norwich by IHG.

Does Holiday Inn Norwich by IHG offer free breakfast?

Holiday Inn Norwich by IHG does not offer free breakfast. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Holiday Inn Norwich by IHG?

No, there is no casino at this hotel, but Mohegan Sun Casino (7-min drive) and Foxwoods Resort Casino (17-min drive) are nearby.

What time is check-in at Holiday Inn Norwich by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Norwich by IHG?

This hotel offers free self parking.

Does Holiday Inn Norwich by IHG have a pool?

Holiday Inn Norwich by IHG features an indoor pool.

Does Holiday Inn Norwich by IHG have a restaurant?

Holiday Inn Norwich by IHG is home to Rendezvous Restaurant, which features American cuisine.

Does Holiday Inn Norwich by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Norwich by IHG to downtown Norwich?

Holiday Inn Norwich by IHG is 2.5 mi away from Norwich.

Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 102 out of 1002 reviews
Rating 2 - Terrible. 103 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Adelene

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great place

Welcoming and helpful reception staff, who gave us cookies on arrival. The rooms were huge, much bigger than. Expected. Clean albeit a little dated. There was a pool & bar although we did not get the chance to use it on our obd night stay. Would definitely stay in This hotel again. The location was a little out of town with not much around it, but we happy to get uber to where we were going
Stayed 1 night in Aug 2025

4/10 Poor

Denise

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a hard no!

Room smelled musty. The tub was gross, hair in the drain, rust and paint chipped around the drain. Overall dirty. We didn't use the shower for this reason. One elevator door was not closing properly. Told the front desk, she said it has to be reset.
Stayed 1 night in Sep 2025

6/10 Okay

Lawrence

Traveled with family
Disliked: Property conditions & facilities
Only one functioning elevator.
Stayed 1 night in Sep 2025

8/10 Good

Dawn

Liked: Staff & service
Convenient location to relatives and located right off the highway. Friendly staff but would rate overall stay average.
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zoraida

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, clean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it everything looks good and clean
Stayed 1 night in Aug 2025

8/10 Good

sintra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was on point. Absolutely great ambiance...small issues, no hand soap in bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Mathew

Stayed 2 nights in Aug 2025

2/10 Terrible

Tariq

Disliked: Cleanliness, staff & service, property conditions & facilities
Total waste of time - Therevwaa no room available yet my reservation went through
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant breakfast was delicious.
Stayed 1 night in Aug 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and people friendly 🙂
Stayed 2 nights in Aug 2025

2/10 Terrible

maddie

Liked: Staff & service, room comfort

Worst shower of my life!

Im 5'8 there was a handheld shower attachment on a stick that kept sliding down & turning to the side spraying the wall. There was zero water pressure. I had to hold the device up with one hand the entire time. Bed was comfortable. Bad smell in
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Tim

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right from the start, you couldn’t ask for more. Got there early, at 12. Check in supposed to be 4, got a room early so we didn’t have to come back early just to check in and leave again, it was really appreciated, thanks so be much for working with us
Stayed 1 night in Aug 2025

2/10 Terrible

Ryan

Disliked: Cleanliness
2 weeks later im still fighting for my security deposit back. Called twice. They kept telling me its my bank (and it wasnt). Third time i reached out and i get some case number and a promise someone will reach out in 24-48 hrs. Theyre making this way too hard.
Stayed 1 night in Aug 2025

2/10 Terrible

Joel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place to stay in Connecticut

Staff is rude, no luggage carts, staff is rude, curtains don't cover the windows, no knowledge of military. I witnessed multiple guest complainingabout numerous other things including a staff memebrr stealing a ring during a NAVY reunion!!!
Stayed 1 night in Aug 2025

10/10 Excellent

nicole

Stayed 1 night in Aug 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service
Good location for Mohegan Sun and has a shuttle to the casino on Fridays and Saturdays. Restaurants and bar are on premises.
Stayed 1 night in Aug 2025

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible from the major highways
Stayed 3 nights in Aug 2025