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Candlewood Suites New Braunfels by IHG

2.5 star property
Hotel near Guadalupe River in New Braunfels

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Photo gallery for Candlewood Suites New Braunfels by IHG

Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
1471 N Interstate 35, New Braunfels, TX, 78130
  • Place, Comal River
    ‪4 min drive‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Place, Gruene Hall
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Kitchen Area)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Kitchen Area)

8.0 out of 10
Very good
(1 review)
  • 585 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchenette

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Kitchenette

8.0 out of 10
Very good
(9 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Kitchenette

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New Braunfels

In suburbs.You'll find New Braunfels Conservation Society and Museum Of Texas Handmade Furniture within 2 miles (3 km) of this hotel. New Braunfels MarketPlace and Comal Park are also within 2 miles (3 km).

What's nearby

  • New Braunfels MarketPlace - 17 min walk - 0.9 miles
  • Comal River - 4 min drive - 2.6 miles
  • Schlitterbahn New Braunfels Waterpark - 4 min drive - 2.8 miles
  • Gruene Hall - 5 min drive - 4.0 miles
  • Landa Park - 6 min drive - 3.5 miles

Getting around

  • San Marcos Station - 18 min drive
  • San Antonio International Airport (SAT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Canyon High School - ‬3 min drive
  • ‪Circle K - ‬17 min walk
  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk

About this property

Candlewood Suites New Braunfels by IHG

Hotel near Guadalupe River in New Braunfels
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A fitness center, a library, and a terrace are also featured at the business-friendly Candlewood Suites New Braunfels by IHG. Free self parking is available.

This New Braunfels hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Built in 2013
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Candlewood Suites New Braunfels by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 39-inch LED televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch LED TV with premium cable channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels by IHG Hotel
Candlewood Suites New Braunfels an IHG Hotel
Candlewood Suites New Braunfels by IHG New Braunfels
Candlewood Suites New Braunfels by IHG Hotel New Braunfels

Frequently asked questions

How close is Candlewood Suites New Braunfels by IHG to the airport?

Candlewood Suites New Braunfels by IHG is 28.6 mi (34-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

Does Candlewood Suites New Braunfels by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites New Braunfels by IHG.

Does Candlewood Suites New Braunfels by IHG offer free breakfast?

Candlewood Suites New Braunfels by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites New Braunfels by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites New Braunfels by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at Candlewood Suites New Braunfels by IHG?

This hotel offers free self parking.

Does Candlewood Suites New Braunfels by IHG have a pool?

Candlewood Suites New Braunfels by IHG does not have a pool.

Does Candlewood Suites New Braunfels by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites New Braunfels by IHG to downtown New Braunfels?

Candlewood Suites New Braunfels by IHG is 2 mi away from New Braunfels.

Candlewood Suites New Braunfels by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 396 out of 820 reviews
Rating 8 - Good. 220 out of 820 reviews
Rating 6 - Okay. 101 out of 820 reviews
Rating 4 - Poor. 62 out of 820 reviews
Rating 2 - Terrible. 41 out of 820 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, free laundry facilities, full size fridge and mini kitchen.
Stayed 3 nights in Jul 2025

10/10 Excellent

Keanu

Stayed 1 night in Jul 2025

8/10 Good

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Clean, no issues. Kitchen area and lots of space.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 7 nights in Jul 2025

2/10 Terrible

Veronica

Stayed 1 night in Jul 2025

6/10 Okay

Brian Andrew

Traveled with family
Liked: Cleanliness, room comfort

Just an average stay at a nice looking motel.

The stay was ok. The motel was super quiet. Overall no big complaints. The price was really good though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service
The property was very clean and the room was very nice.
Stayed 2 nights in Jul 2025

4/10 Poor

Theresa

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There amenities are severely lacking. The room is okay at best. And they charged a $75 pet fee which is 3x higher than other pet friendly hotels. I won’t stay at another candlewood.
Stayed 1 night in Jul 2025

6/10 Okay

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip 2 night stay

Overall hotel was in a great location. It was minutes away from everything that my family planned to do. A few things I didn’t like about the hotel… No pool only a patio/grill area…. No breakfast only a snack area where you can purchase snacks drinks etc. Also no housekeeping on a daily basis. If you need more towels make sure you bring your dirty towels down to the front desk, that’s the only way you will get clean ones and if you think you can just get towels without exchanging your dirty ones, you can’t. Beds were comfy, water pressure was good and water was very hot. Room was clean and everything we needed for the kitchenette was there. Also No ice machine but it’s an ice maker in the refrigerator.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for a comfy convenient stay

Stayed 2 nights in Jul 2025

6/10 Okay

Keaton, Lafayette

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Had to leave early due to River flooding. Wish we could have gotten a refund for the night we didn’t stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

Great place to stay, close to EVERYTHING, clean, bed was comfortable, pillows (eh), tv was a bit of work with no instructions but what will keep us coming back is the front desk woman who was the best! We would definitely stay again for the comfort, cleanliness, great front desk woman and the free coffee!
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Stayed 1 night in Jun 2025

10/10 Excellent

sarah, Crawford

The room was extremely clean. Check in and out was fast and desk clerks were both very nice.
Stayed 2 nights in Jul 2025

4/10 Poor

Sheila

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is not good at all. #1 There are roaches in this hotel, you can’t leave any food out because they will get in them and you may see them napping on your bed with you. #2 The beds are horrible, they have to be 15-20 years old because of all the noise it makes getting in or out of it. If you wake up during the night, be prepared of waking everybody in the room up because that’s how noisy it was. #3 No swimming pool, they actually filled in the area where the pool should have been and changed it to seating area. #4 No breakfast in the morning. Everyone I saw checking in asked the same question, what time does breakfast start?, just to hear we don’t offer continental breakfast. #5 if someone is in a room above you, you will hear every footstep and running sound they make. So try to get on the 3rd floor if you want to risk staying here. And lastly, I went down stairs to ask for towels and the front desk person told me I would have to bring down all my old towels because they don’t have enough for the whole hotel. Yep you heard me right. But what he didn’t realize was that I was in the lobby earlier when another woman came down who was white ( I am a minority) and ask for 8 towels, he ran to get them out of the back with no questions.
Stayed 2 nights in Jul 2025

8/10 Good

ERIC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was great!
Stayed 1 night in Jun 2025

8/10 Good

CESAR H

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Employees are very friendly and happy. It makes for a great start of your day
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ginger

Stayed 3 nights in May 2025

8/10 Good

Carlos

Stayed 1 night in May 2025

8/10 Good

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged about $35 more than I was told I would be, without explanation
Stayed 1 night in Jun 2025