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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
Hotel near Palo Alto VA Hospital in Mountain View

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Mountain View

A hotel room with two beds, a desk with a chair, a television, a mirror, and a picture on the wall.
A hotel reception area with a counter, a flat-screen TV, a coffee machine, and a refrigerator.
A room with a large window, a dark wooden cabinet, a wicker bench with cushions, and a potted plant.
A swimming pool with a tiled deck, lounge chairs, and umbrellas.
A home gym with a treadmill, weight machine, and a TV mounted on the wall.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Mountain View, CA
  • Place, San Andreas Fault Trail
    ‪2 min walk‬
  • Place, San Antonio Shopping Center
    ‪11 min walk‬
  • Place, Rengstorff Park
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, a window with curtains, a door, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a mirror, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

2 Queen Beds, Non-Smoking, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 King Bed, Non-Smoking, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Mountain View

Heart of Mountain View.A stay at this North Los Altos hotel places you within 3 miles (5 km) of Palo Alto VA Hospital and 6 miles (10 km) of Shoreline Amphitheatre. Stanford University and Stanford University Medical Center are also within 6 miles (10 km).

What's nearby

  • San Andreas Fault Trail - 2 min walk - 0.1 miles
  • San Antonio Shopping Center - 11 min walk - 0.6 miles
  • Rengstorff Park - 11 min walk - 0.6 miles
  • Mariposa Park - 2 min drive - 1.1 miles
  • Stevens Creek Trail - 3 min drive - 1.6 miles

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬11 min walk
  • ‪Kunjip Tofu - ‬9 min walk
  • ‪Mendocino Farms - ‬14 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Pacific Catch - ‬13 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

Hotel near Palo Alto VA Hospital in Mountain View
SureStay Plus Hotel by Best Western Mountain View offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Mountain View. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Mountain View hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Signature Inn Mountain View
Shoreline West
  • All inclusive available
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 653 reviews
$101 nightly
The price is $111
Jul 31 - Aug 1
Total with taxes and fees
Signature Inn Mountain View

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Mountain View to the airport?

SureStay Plus Hotel by Best Western Mountain View is 13.1 mi (25-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on Aug 1, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Mountain View have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Mountain View.

Does SureStay Plus Hotel by Best Western Mountain View offer free breakfast?

Yes, SureStay Plus Hotel by Best Western Mountain View offers free breakfast.

Is there a casino at SureStay Plus Hotel by Best Western Mountain View?

No, there is no casino at this hotel, but Casino M8trix (14-min drive) is nearby.

What time is check-in at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at SureStay Plus Hotel by Best Western Mountain View?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Mountain View have a pool?

SureStay Plus Hotel by Best Western Mountain View features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does SureStay Plus Hotel by Best Western Mountain View have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Mountain View to downtown Mountain View?

SureStay Plus Hotel by Best Western Mountain View is 1.4 mi away from Mountain View.

SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 265 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 216 out of 1002 reviews
Rating 4 - Poor. 117 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vibe staying here. Will definitely book my next stay here
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult but room was nice. Staff was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dhruv Tukaram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Apr 2026
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Could use a little work on the breakfast. Felt safe in the parking area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable staff. They are wonderful with matching to accessible to need. Friendly and helpful staff. I have stay here multiple times. Ann Howland.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Will definitely be my place to book again
Stayed 15 nights in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating. Friendly staff, Front Desk, Cleaners, Breakfast Room. This is a repeat stay because I was impressed previously. I’ll be back I am sure!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Chinheung

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed cover and bath room are dirty.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience staying here.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, good value, friendly staff
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Gene

Disliked: Amenities, property conditions & facilities
The staff is friendly. The rooms are clean. The breakfast is mediocre. The hotel is not ideal for business travellers.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kelli

Not swim season
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaylynn

Liked: Cleanliness, property conditions & facilities
The room was nice and clean. The front desk staff were great and helpful. I would go back again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself seems old but the overall condition was quite clean. Good restaurants were nearby.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The breakfast items were “just ok”. Same thing every morning, no variety, only old apples & oranges that nobody wants. Coffee is great. My Microwave didn’t have a wall socket to plug in (WEIRD). The mirror was not over the sink ALSO WEIRD. I have to give a great compliment to Andres who works for housekeeping since he was very attentive and we spoke briefly everyday.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and quiet..staff was friendly..no complaints at all from me
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Judi

Liked: Cleanliness, property conditions & facilities
All those at the front desk were excellent!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

William Lucas

Disliked: Cleanliness
Bed was hairy. I asked for it to be changed, and they gave me another room for the night. Other room was hairy on bed too. Stayed in original bed and cleaned it off. Later in the stay they changed the sheets and the bed was hairy again
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Andie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and efficient for a business trip!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities
Great location, in more ways than advertised. Had to bring my car to service for a day and was able to take the bus, bus stop 1 block away.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, safe and quiet neighborhood, nice walking around
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quite, nice breakfast, friendly staff. I would stay here again.
Stayed 1 night in Jul 2023

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