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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property
Hotel perfectly located for exploring Mountain View

Choose dates to view prices

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Free daily buffet breakfast
Exterior
Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
Mountain View, CA
  • Place, Stevens Creek Trail
    ‪11 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪15 min walk‬
  • Place, El Camino Hospital
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mountain View

Heart of Mountain View.Within a 15-minute walk of this Shoreline West hotel, you'll find Silicon Valley and Stevens Creek Trail. Mountain View Center for the Performing Arts and San Andreas Fault Trail are also within 2 miles (3 km).

What's nearby

  • Stevens Creek Trail - 11 min walk - 0.6 miles
  • Mariposa Park - 11 min walk - 0.6 miles
  • Mountain View Center for the Performing Arts - 15 min walk - 0.8 miles
  • San Antonio Shopping Center - 4 min drive - 1.6 miles
  • El Camino Hospital - 5 min drive - 1.6 miles

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Kunjip Tofu - ‬10 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Chicken G's - ‬2 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel perfectly located for exploring Mountain View
Holiday Inn Express Mountain View - S Palo Alto by IHG offers its guests a fitness center and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • Water dispenser
  • Coffee shop
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

How close is Holiday Inn Express Mountain View - S Palo Alto by IHG to the airport?

Holiday Inn Express Mountain View - S Palo Alto by IHG is 11.8 mi (23-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Mountain View - S Palo Alto by IHG?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Mountain View - S Palo Alto by IHG on Dec 22, 2025 start from $85.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Mountain View - S Palo Alto by IHG.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG offer free breakfast?

Holiday Inn Express Mountain View - S Palo Alto by IHG offers free buffet breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, there is no casino at this hotel, but Casino M8trix (13-min drive) is nearby.

What time is check-in at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

Is there free parking at Holiday Inn Express Mountain View - S Palo Alto by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG have a pool?

Holiday Inn Express Mountain View - S Palo Alto by IHG does not have a pool.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Mountain View - S Palo Alto by IHG to downtown Mountain View?

Holiday Inn Express Mountain View - S Palo Alto by IHG is 0.5 mi away from Mountain View.

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 290 out of 492 reviews
Rating 8 - Good. 133 out of 492 reviews
Rating 6 - Okay. 41 out of 492 reviews
Rating 4 - Poor. 13 out of 492 reviews
Rating 2 - Terrible. 15 out of 492 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gulnara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 1 night in Aug 2025

8/10 Good

Dong Hee, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that they provided a simple but varied breakfast for free.
Stayed 2 nights in Aug 2025

2/10 Terrible

Fady

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels you will ever experience. Rooms are dirty and will get you sick. Stay away at all cost.
Stayed 4 nights in Aug 2025

8/10 Good

Kristen

Traveled with partner
Liked: Staff & service, amenities
It’s a bit outdated, but clean and the staff was nice. I did ask for late check out and they said they couldn’t unless I was a gold member. Then me and my husband stayed in the car to talk and the person that checked us in asked if we were ok and that if we needed a late check out and apologized and said we could’ve done that. He was very nice and pleasant and was helpful with any concerns or questions I had. I enjoyed our time and also it was only 8 mins away from the shoreline which is why we stay there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and helpful. It’s no frills. I’ve stayed there before. I’m not one to give a place a second chance if I’ve had a bad experience so this is a big thumbs up from me.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Amenities
Parking spaces are small
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Geng

Traveled with family
Liked: Amenities
I like it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was pleasant and helpful! Enjoyed the breakfast bar too!
Stayed 2 nights in Aug 2025

8/10 Good

Fang

Stayed 4 nights in Jul 2025

2/10 Terrible

Anthonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Well for first off our room was ready at check in time. Our “New clean sheets” were dirty there was a stain. The mini fridge did not work as well so I had nowhere to store my insulin. There had to be a plumbing issue because there was a foul smell coming from the toilet without the fan, ac or having any type of air circulation going in the smell would linger into the room. We told the employees but there was nothing the staff could do for us, no change of room not even a refund if we wanted to leave. We only tolerated it one night and spent the rest of our trip elsewhere. I hope the company can fix the issue we experienced because it was not right what we had to deal with.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly even with us getting there late into the night! Thanks guys!
Stayed 2 nights in Jul 2025

10/10 Excellent

ming

Stayed 1 night in Jul 2025

6/10 Okay

Hye

Stayed 5 nights in Jul 2025

10/10 Excellent

Suenee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to place I can go
Stayed 1 night in Jul 2025

8/10 Good

ayad

Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Amenities
Check in was very smooth. Room clean, comfortable and quiet. Breakfast very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All staff members great! The front desk personnel very helpful and friendly and fun! The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean. Rooms very clean, and quiet!
Stayed 4 nights in Jun 2025

2/10 Terrible

Julie

Traveled with partner
Disliked: Property conditions & facilities
Arrived very late from emergency flight from out of state. Parking lot spaces small and when I told front desk no parking spots he said, "you will have to park on the street". Did manage to find one tight spot with car on one side with a sticker "new driver please be patient". No way we were going to park in a spot like that. Canceled reservation and headed directly to hospital with no idea of where we would be staying. Idea was to find hotel then drop passenger to stay at hospital with patient and driver would return to hotel. Driver ended up at Strata Hotel near hospital. Very nice place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Stayed 2 nights in Jun 2025

10/10 Excellent

NICHOLE

Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
The coffeemaker in the room didn't work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025