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Metcalfe Hotel Montréal by Gray Collection

4.0 star property
4-star boutique hotel near Bell Centre

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Photo gallery for Metcalfe Hotel Montréal by Gray Collection

Outdoor pool, a heated pool
Deluxe Room, 1 King Bed, Corner | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Lobby
Front of property - evening/night
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
980 Boul. De Maisonneuve West, Montreal, QC, H3A1M5
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, McGill University
    ‪3 min walk‬
  • Place, Bell Centre
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Montreal

Downtown Montreal stay.With a stay at this Downtown Montreal hotel, you'll be within half a mile (1 km) of Bell Centre and 2 miles (3 km) of Notre Dame Basilica. University of Montreal and Saint Joseph's Oratory are also within 3 miles (5 km).

What's nearby

  • The Underground City - 1 min walk - 0.0 miles
  • Sherbrooke Street - 2 min walk - 0.1 miles
  • Sainte-Catherine Street - 2 min walk - 0.1 miles
  • McGill University - 3 min walk - 0.2 miles
  • Bell Centre - 10 min walk - 0.6 miles

Getting around

  • Peel Station - 1 min walk
  • Montreal Central Station - 10 min walk
  • Montreal Metropolitan Airport (YHU) - 29 min drive

Restaurants

  • ‪Pigeon Café & Bar - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Presotea - ‬2 min walk
  • ‪Café Vasco Da Gama - ‬2 min walk
  • ‪Campo - ‬2 min walk

About this property

Metcalfe Hotel Montréal by Gray Collection

4-star boutique hotel near Bell Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the boutique Metcalfe Hotel Montréal by Gray Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Metcalfe Hotel Montréal by Gray Collection was completed in March 2026.

This Art Deco Montreal hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 17 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Metcalfe Hotel Montréal by Gray Collection offers 119 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. 55-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 55 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available for a fee: CAD 26.44 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Heated pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is closed on Saturdays from 11 AM to 4 PM and Sundays after 11 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 26.44 per person
  • Covered valet parking fee: CAD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

Please note that vehicles with studded tires are not permitted in the property's parking lot.
Property Registration Number 2025-05-31, 223060

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Le St-Martin Hôtel Particulier Montréal
Le St-Martin Hôtel Particulier Montréal Montreal
Le St-Martin Particulier Montréal
Le St-Martin Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal
St-Martin Particulier Montréal Montreal
St-Martin Particulier Montréal
Le St Martin Hôtel Particulier Montréal

Frequently asked questions

How close is Metcalfe Hotel Montréal by Gray Collection to the airport?

Metcalfe Hotel Montréal by Gray Collection is 11.8 mi (29-min drive) away from the Montreal Metropolitan Airport (YHU) airport, the closest popular airport to the property.

Does Metcalfe Hotel Montréal by Gray Collection have an airport shuttle?

Airport shuttle services are not available at Metcalfe Hotel Montréal by Gray Collection.

Does Metcalfe Hotel Montréal by Gray Collection offer free breakfast?

Free breakfast isn’t provided at Metcalfe Hotel Montréal by Gray Collection, but buffet breakfast is offered for a fee of CAD 26.44 per person.

Is there a casino at Metcalfe Hotel Montréal by Gray Collection?

No, there is no casino at this hotel, but Montreal Casino (9-min drive) is nearby.

What time is check-in at Metcalfe Hotel Montréal by Gray Collection?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Metcalfe Hotel Montréal by Gray Collection?

Free parking is not available at this hotel. Valet parking is available for CAD 55 per night.

Does Metcalfe Hotel Montréal by Gray Collection have a pool?

Metcalfe Hotel Montréal by Gray Collection features an outdoor pool.

Does Metcalfe Hotel Montréal by Gray Collection have a restaurant?

Yes, there is a restaurant on site.

Does Metcalfe Hotel Montréal by Gray Collection have a spa?

There are no spa services available at this hotel.

How close is Metcalfe Hotel Montréal by Gray Collection to downtown Montreal?

Metcalfe Hotel Montréal by Gray Collection is 0.3 mi away from Montreal.

Metcalfe Hotel Montréal by Gray Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1772 out of 2625 reviews
Rating 8 - Good. 583 out of 2625 reviews
Rating 6 - Okay. 166 out of 2625 reviews
Rating 4 - Poor. 67 out of 2625 reviews
Rating 2 - Terrible. 37 out of 2625 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward, TOLEDO

Stayed 2 nights in Dec 2025

10/10 Excellent

Jodi

Stayed 1 night in Dec 2025

10/10 Excellent

Dany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, excellent location. Great view from the room
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Room was clean a
Stayed 3 nights in Dec 2025

10/10 Excellent

Bonnie, Ottawa

Traveled with partner
Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Alejandro

First of all, the hotel is beautiful, and some rooms are completely with it. The experience is absolutely not. Booked a three night after reading reviews, but had no expectations at all, and it still was really bad. Let’s be clear that no matter which room you book, you won’t get it. They will give you whatever they want. As I checked in, I got the room keys and went to unpack, I immediately got back down to let them know that’s not the room I reserved. Instead of an apology for a mistake, I wa so formed that there was not a mistake and that’s the only one available, so either take it or leave. After some back and forth, explaining that room was not what I paid for. I got a complimentary free $40 night of parking even fough the room price difference was $100+ I was tired, it was late, I took it and went to bed with the promise tha next day at 3 I would be changed to my original reservation. Next day, since 8 am and every half an hour, house keeping will literally knock down your door if you don’t wake up and answer them. Even though I said no house keeping they kept going until around 12:30 when I had enough I decided to change rooms. I called reception and they told me they would bring me the keys right over to make the change. Waited for half an hour and called again and they told that they never said that and I had to go down. I went down, clearly upset as I had just had a horrible rest, being overcharged for a room I did not want, being harrased by a cleaning I di
Stayed 3 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours un plaisir de séjourner au saint Martin, désolant que le restaurant soit fermé
Stayed 1 night in Aug 2025

10/10 Excellent

Ashira King-, Wappingers Falls

Stayed 2 nights in Nov 2025

8/10 Good

Aimée

Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Pearl

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

10/10 Excellent

joshua

Stayed 1 night in Nov 2025

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and comfort of room courtesy and location is great
Stayed 1 night in Dec 2025

10/10 Excellent

Marie-Lou

Business traveler
Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 2 nights in Dec 2025

10/10 Excellent

Renske, Winnipeg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Immaculate room, loved the upgrade! Friendly staff. Hôtel is in a fantastic location. Will stay there again.
Stayed 3 nights in Dec 2025

4/10 Poor

Lianne

Liked: Cleanliness, property conditions & facilities
Out room was great- the breakfast was non-existent. They were running late with setting it up and we could not find the room. We searched all of the 2nd floor and found someone to ask who told us it was being set up in “a room”. But all the rooms we saw were actual hotel rooms so to eat a buffet breakfast in a hotel room for $23 pp is just creepy. So we went out to breakfast instead and had a lovely meal for 2. The staff was also non-attentive and didn’t even say good morning or acknowledge us. That I am not used to. It’s like the moral there was so down. No one offered to help with our bags- the bellman just stood at the podium. It was a weird experience but the room was beautiful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2025

10/10 Excellent

chelsea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time, the room was very clean and the massive tub was lovely
Stayed 1 night in Dec 2025

8/10 Good

Jacksyn

Stayed 2 nights in Nov 2025

10/10 Excellent

peter

Stayed 1 night in Nov 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Graphique

Stayed 1 night in Nov 2025

8/10 Good

RANDY

Liked: Staff & service, room comfort
Overall we had a comfortable stay however we noticed that parts of the room required deeper cleaning and maintenance. For example, the bathroom floors and corners of the shower should have been deep cleaned as it appeared there was mold in ever corner of the shower stall. Chipped shelving in the bathroom and in ceiling you could see the space between the wall and ceiling.
Potential mold in bathroom.
Potential mold in bathroom.
Potential mold in bathroom.
Stayed 4 nights in Nov 2025

10/10 Excellent

lakshay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay
Stayed 2 nights in Nov 2025