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Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Sunset Beach Resort Au Natural Beach

Choose dates to view prices

Photo gallery for Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Relax by the central pool surrounded by sun loungers and a bar, with stunning ocean views.
Relax in our beachfront lounge, surrounded by comfortable seating and a central bar area.
Relax by the pool surrounded by a gazebo and ocean views.
Experience the unique architecture and tranquil courtyard with a circular seating area, surrounded by various seating options and lush greenery.
Relax in comfort with a large bed, flat-screen TV, and ocean views from the seating area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
Lot 59A Freeport, Seawind Key Investments Ltd, Montego Bay, Saint James
  • Freeport Peninsula
    ‪1 min walk‬
  • Montego Bay Cruise Ship Terminal
    ‪20 min walk‬
  • Sunset Beach Resort Au Natural Beach
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite Ocean View King

Relax in a spacious room with a large bed, sofa, and ceiling fan, surrounded by a clean and minimalist design.

Junior Suite Ocean View King

8.8 out of 10
Excellent
(38 reviews)
  • 560 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View King

Relax in this serene retreat with a large bed, seating area, and balcony overlooking lush greenery.

Junior Suite Garden View King

9.6 out of 10
Exceptional
(12 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Swim-Out

Relax in a spacious room with a large bed, bedside tables, and a modern bathroom.

Preferred Club Master Suite Ocean Front Swim-Out

  • 1161 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Relax in comfort with a large bed, flat-screen TV, and ocean views from the seating area.

Preferred Club Junior Suite Ocean View King

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Preferred Club Junior Suite Ocean View Double

  • 580 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean Front Double

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Junior Suite Ocean Front Double

  • 560 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim-Out King

Relax in a spacious room with a large bed, sofa, and ceiling fan, surrounded by a clean and minimalist design.

Preferred Club Junior Suite Ocean View Swim-Out King

10.0 out of 10
Exceptional
(3 reviews)
  • 580 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front King

Relax in comfort with a large bed, flat-screen TV, and ocean views from the seating area.

Junior Suite Ocean Front King

8.6 out of 10
Excellent
(13 reviews)
  • 560 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Relax in a spacious room with a large bed, bedside tables, and a modern bathroom.

Preferred Club Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1161 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Junior Suite Garden View Double

9.4 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Presidential Suite

Enjoy a comfortable stay in this stylish room featuring a flat-screen TV, dining area, and balcony with outdoor views.

Preferred Club Presidential Suite

  • 1911 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Bathroom features a vanity with toiletries and a wicker basket.

Suite Junior with Garden View

  • 559 sq ft
  • Sleeps 3

View all photos for Suite Junior with Ocean View

Relax in this serene hotel room featuring a large bed, flat-screen TV, and ocean views.

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Bathroom vanity area with a wicker basket, skincare products, and refreshments.

Suite Junior with Garden View

  • Sleeps 2

View all photos for Suite Junior with Ocean View

Relax in comfort with a four-poster bed, flat-screen TV, and sofa.

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Suite Junior with Ocean View

Relax in this spacious room with a large bed, flat-screen TV, and ocean views from the balcony and large window.

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Ocean View

Relax in comfort with a four-poster bed, flat-screen TV, and sofa.

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Suite Junior with Ocean View

Relax in this spacious room with a large bed, flat-screen TV, and ocean views.

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Ocean View

Relax in this stylish room with a large bed, desk, and flat-screen TV, offering a view of the pool and beach.

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

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Breathless Montego Bay - Adults Only - All Inclusive

Montego Bay
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.1 out of 5, Very Good, 730 reviews
$528 nightly
The price is $528
Aug 25 - Aug 26
Total includes taxes and fees
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About the neighborhood

Montego Bay

Beachside getaway.Your stay at this Montego Bay property places you within a 10-minute walk of Freeport Peninsula and Montego Bay Yacht Club. Also, Sunset Beach Resort Au Natural Beach is within half a mile (1 km) and Montego Bay Cruise Ship Terminal is within 2 miles (3 km).

What's nearby

  • Freeport Peninsula - 1 min walk - 0.0 miles
  • Montego Bay Cruise Ship Terminal - 20 min walk - 1.1 miles
  • Sunset Beach Resort Au Natural Beach - 3 min drive - 0.8 miles
  • Montego Bay Marine Park - 8 min drive - 3.2 miles
  • Doctor's Cave Beach - 9 min drive - 4.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 23 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Jerky's Bar and Grill - ‬4 min drive
  • ‪Coco Cafe - ‬1 min walk
  • ‪Montego Bay Yacht Club - ‬12 min walk
  • ‪KFC - ‬5 min drive

About this property

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5-star beachfront property near Sunset Beach Resort Au Natural Beach
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

This 5-star Montego Bay property is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • Meeting rooms
  • 7804 sq ft of conference space
  • 725 sq m of conference space
  • Built in 2010
  • Full breakfast (free)
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers 350 accommodations with MP3 docking stations and DVD players. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. A pillow menu is available. LCD televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Secrets Spa by Pevonia has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Dutch, English, French, German, Spanish

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  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.1 out of 5, Very Good, 1,010 reviews
$376 nightly
The price is $376
Sep 3 - Sep 4
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 33 slot machines
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Casino (1,410 square feet of space)
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Secrets Wild Orchid Luxury
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
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Frequently asked questions

How close is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive to the airport?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is 4.9 mi (23-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive on Sep 1, 2025 start from $405.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive.

How close is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offer free breakfast?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers free full breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

During your stay you can enjoy the 1410 square-foot casino on site, featuring 33 slot machines and 1 gaming table.

What time is check-in at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a pool?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive features 2 outdoor pools.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a restaurant?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is home to World Cafe, which features international cuisine.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Secrets Spa by Pevonia, where you can enjoy hydrotherapy, sports massages, and mani/pedis.

How close is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive to downtown Montego Bay?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is 2 mi away from Montego Bay.

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1009 reviews
Rating 8 - Good. 230 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 70 out of 1009 reviews
Rating 2 - Terrible. 70 out of 1009 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Litisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl B

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Quiet and very relaxing. Staff is phenomenal, especially the butlers! Beyond accommodating!
Stayed 2 nights in May 2025

10/10 Excellent

John, Hutto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 4 nights in May 2025

4/10 Poor

Tatevik

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Deanza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Secrets I loved the entertainment, room service cleaning is twice per day, loved the staff were very friendly, the rooms clean and tidy the wait for food at the special restaurants was long.
Stayed 4 nights in May 2025

4/10 Poor

Ashley, Joliet

Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff! Beautiful grounds, good food.
Stayed 3 nights in May 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful hotel great staff. All service is what I’m going. The food was amazing.
Stayed 3 nights in Apr 2025

8/10 Good

Jaime Lucar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Lionel, Kingston 19

Stayed 2 nights in Apr 2025

10/10 Excellent

morton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Arrie

Stayed 4 nights in Apr 2025

10/10 Excellent

Star

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, staff and food was a 10/10.
Stayed 4 nights in Apr 2025

10/10 Excellent

Janiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved swim out room withhot tub overlooking the stage for nightly music.
Stayed 4 nights in Apr 2025

4/10 Poor

Obiorah

Liked: Cleanliness
Disliked: Staff & service
The staff was not professional or attentive. I did not know where to eat or how to get to my room
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Apr 2025

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is large and beautiful with plenty of area to walk and several pool and lounging options. The rooms are adequate but showing signs of year's of use. The food was good but not great, except breakfast buffet was amazing and offered everything think able for breakfast. There isnot a lunch or dinner buffet option. I would definitely come again however.
Stayed 3 nights in Apr 2025

2/10 Terrible

sadeer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was OK but an item in my luggage got stolen in this hotel and I tried to talk to the management and talk to the security and they didn’t do nothing and they keep hanging up on me when I call
Stayed 4 nights in Mar 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort!
Stayed 3 nights in Mar 2025

6/10 Okay

Charlene, Baytown

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property overall was a nice property. Our issue was room specific. Our phone didn’t work so we couldn’t call for things that we needed, questions, room service, our fridge was never restocked after multiple requests 5 to be exact. We had to walk down to the lobby each time we had a question or needed something. We were told someone would come to repair the phone and no one ever did our entire stay. It ended up being extremely frustrating because we addressed it with multiple staff and nothing was ever done. I wanted to give a good review. The food was good, the beach access was great, we were never able to locate the 9 bars advertised but the one we did frequent the drinks were good. The room was great, it was just that we had no drinks the entire stay and no phone. Little things like this can ruin your stay as it added unnecessary frustration and for the amount that we paid for this property we should have been able to enjoy every amenity.
Stayed 3 nights in Mar 2025

4/10 Poor

Jennifer L

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room had many issues from the toilet continuing to run to the shower and bathroom door broken. The ceiling fan shook so bad I thought it was going to fly off the ceiling. The fridge stocking was less than ideal I had to call down 4 out of the 6 nights to get waters. The dining was less than ideal as well. When you download the app it gives you info on the restaurants and days they are open. Every night there was at least 1 restaurant closed that said on the app it would be open. Also the staff was not very friendly, when we checked in it was very transactional and they didn’t tell us anything about the hotel. If you are looking for a place with good nightly entertainment this is definitely NOT the place. We have been to a lot of all inclusive resorts and this by far was the worst experience we have had. I am a Hyatt rewards member and was highly disappointed by this resort and would not recommend to others.
Stayed 6 nights in Mar 2025

10/10 Excellent

Fabrizio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service mostly was great, food was great and that it was an adult only Resort.
Stayed 4 nights in Mar 2025

10/10 Excellent

christina

Stayed 5 nights in Feb 2025

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an above average property. Needs some maintenance in areas. Rooms very clean. REally expected the mini bar to be a real small mini bar and not just soft drinks and 4 cans of beer. Ran out of liquor (vodka) at many of the pool bars. Didnt have lime juice for martinis at 2 different resturants. Front staff was very attentive.
Stayed 3 nights in Mar 2025