Aparthotel

Arrow on Swanston

3.5 star property
Family-friendly 3.5-star aparthotel near Melbourne Museum

Choose dates to view prices

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | 1 bedroom, desk, laptop workspace, blackout drapes
Front of property - evening/night
Premium Penthouse Apartment | City view
Two Bedroom Apartment | Living area | 40-inch LCD TV with digital channels, TV
4 Bedrooms Apartment | Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Queen Victoria Market
    ‪7 min walk‬
  • Princess Theatre
    ‪14 min walk‬
  • Marvel Stadium
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

Studio Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe King Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Bedroom Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

4 Bedrooms Apartment

  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

Two Single Bedroom Apartment

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedrooms Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Triple Single Beds Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

Premium Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Family Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

Two Single Bedroom Apartment

  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe King Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Four Bedroom Penthouse Apartment

  • Sleeps 8

Deluxe One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Spacious Family Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Penthouse Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Triple Single beds

  • Sleeps 3
  • 3 Twin Beds

One Bedroom Penthouse Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

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About the neighborhood

Melbourne

Carlton stay.Within a 10-minute walk of this Carlton aparthotel, you'll find Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 2 miles (3 km).

What's nearby

  • Queen Victoria Market - 7 min walk - 0.4 miles
  • Princess Theatre - 14 min walk - 0.8 miles
  • Marvel Stadium - 2 min drive - 1.2 miles
  • Rod Laver Arena - 3 min drive - 1.5 miles
  • Melbourne Cricket Ground - 4 min drive - 1.7 miles

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Ini Studio - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk

About this property

Arrow on Swanston

Family-friendly 3.5-star aparthotel near Melbourne Museum
Arrow on Swanston offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business center and 4 meeting rooms.

Public spaces have free WiFi. Event space at this aparthotel measures 9688 square feet (900 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Arrow on Swanston. For a fee, parking is available.

This 3.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 9 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 2003
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

How close is Arrow on Swanston to the airport?

Arrow on Swanston is 9.1 mi (21-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Arrow on Swanston?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Arrow on Swanston on Jun 18, 2025 start from $65.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arrow on Swanston have an airport shuttle?

Airport shuttle services are not available at Arrow on Swanston.

How close is Arrow on Swanston to the beach?

This aparthotel is 5.8 mi (22-min drive) from St Kilda Beach and 9.7 mi (29-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Arrow on Swanston offer free breakfast?

Arrow on Swanston does not offer free breakfast.

Is there a casino at Arrow on Swanston?

No, there is no casino at this aparthotel, but Crown Casino (4-min drive) is nearby.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Arrow on Swanston?

Free parking is not available at this aparthotel. Self parking is available for AUD 25 per night.

Does Arrow on Swanston have a pool?

Arrow on Swanston features an outdoor pool.

Does Arrow on Swanston have a restaurant?

Arrow on Swanston is home to Cafe Crema, which features local cuisine and light fare.

Does Arrow on Swanston have a spa?

There are no spa services available at this aparthotel.

How close is Arrow on Swanston to downtown Melbourne?

Arrow on Swanston is 0.7 mi away from Melbourne.

Arrow on Swanston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 731 out of 2597 reviews
Rating 8 - Good. 784 out of 2597 reviews
Rating 6 - Okay. 471 out of 2597 reviews
Rating 4 - Poor. 302 out of 2597 reviews
Rating 2 - Terrible. 309 out of 2597 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sally

Traveled with family
Disliked: Cleanliness, room comfort

Worst place ever

Easily the worst place we have ever stayed. Would have left if we could but nothing else was available (F1 weekend). Will never go near it again. Unsafe building, dirty, smelly and resident cockroaches. Nothing like the photos on the website.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alistair

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice, with good location, comfortable, room are spacious, balkony too. The staff is very friendly, and always at your service
Stayed 1 night in Mar 2025

10/10 Excellent

Lockwood

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, wonderful area, very clean and modern room, perfect service and very delicious food
Stayed 1 night in Mar 2025

10/10 Excellent

Hargrove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reef proximity, restaurant/food in general, quiet, clean, big spacious rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Raven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and organized. Feels really good to enter the room
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and location superb for snorkeling.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Poorly maintained property
Stayed 3 nights in Mar 2025

2/10 Terrible

Jody

An absolute disgrace. Canceled my booking as we were checking in. No other rooms, no help to find other accommodation. No explanation just citied maintenance issues. Do not stay here
Stayed 1 night in Mar 2025

6/10 Okay

Tara

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chiswell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything, warmth of staff n everyone was helpful in making our time at the hotel superb. It’s beautiful property
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous room very clean and bright - great food including breakfast overall fabulous service and hospitality
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and amazing staff everywhere. Amazing room and beautiful view
Stayed 1 night in Mar 2025

8/10 Good

Deiry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel with great facilities and extremely helpful and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Mellisa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed rooms, fantastic breakfast and above all, all the staff were amazing
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room was terrible, dirty, and tiny with a unsafe spiral staircase to get to the toilet and bedroom. the lift was always full as the other lift wasnt working and it is also student accomodation. would not stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Auren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was convenient and staff was very courteous and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Derry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff members were very polite, nice and, willing to help. The room was well kept, had modern amenities and was extremely functional.
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and very modern. The staff are attentive and willing to help meet your requests as quickly as possible.
Stayed 1 night in Mar 2025

8/10 Good

Welch

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient, the property very well-managed
Stayed 1 night in Mar 2025

10/10 Excellent

Feny

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and clean room with modern facilities, sumptuous food in complementary breakfast, fast service
Stayed 1 night in Mar 2025

4/10 Poor

Deborah

Disliked: Cleanliness, room comfort
Property was run down and I wished I had changed rooms earlier than after 2 nights as there were baby cockroaches coming up out of a hole in the floor near a pipe… the pool was clean but around it was dirty and old. My deluxe upgrade was much better though but views of rubbish out the back was disappointing
Stayed 3 nights in Mar 2025

10/10 Excellent

Quinlan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wow what a hotel. Everything was very luxurious and the price was so good.
Stayed 1 night in Mar 2025

8/10 Good

Orlait

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience. Staff was very warm and welcoming
Stayed 1 night in Mar 2025

10/10 Excellent

Mordecai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel has excellent Food, Team, Facilities and Rooms. We had a very comfortable stay.
Stayed 1 night in Mar 2025