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Swasana Hotel Medan

Property class: 2.5
Medan guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Swasana Hotel Medan

A modern living room with a sectional sofa, a smaller sofa, and a coffee table. There are decorative wall pieces and a glass partition.
A row of parked cars in front of a building with a balcony and a sign above it.
A conference room with red tables, white chairs, and a whiteboard.
A small, modern bathroom with a toilet, sink, and mirror.
A modern hotel room with a large bed, a bedside table with water bottles, a lamp, and a curtain.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
No. 38 Komp. Merbau Mas, Medan, Sumatera Utara, 20112
  • Place, DeliPark Mall Medan
    ‪14 min walk‬
  • Place, Grand City Hall
    ‪19 min walk‬
  • Place, Sun Plaza
    ‪19 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room

A modern hotel room with a neatly made bed, a bedside table with a lamp, a wall-mounted shelf with toiletries, and a door leading to a bathroom.

Superior Double Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 1 Twin Bed

A hotel room with two beds, a bedside table, a mirror, an air conditioning unit, and a door leading to another room.

Superior Twin Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Queen Room

A hotel room with a bed, bedside tables, a nightstand, a small shelf with water bottles, and a trash bin.

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

A bathroom with a toilet, shower, and tiled walls.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Medan

In Medan .With a stay at this Medan hotel, you'll be steps from Plaza Medan Fair and within a 15-minute walk of DeliPark Mall Medan. Sri Mariamman Temple and Grand City Hall are also within 2 miles (3 km).

What's nearby

  • Plaza Medan Fair - 3 min walk - 0.2 miles
  • DeliPark Mall Medan - 14 min walk - 0.8 miles
  • Grand City Hall - 19 min walk - 1.0 mile
  • Sun Plaza - 19 min walk - 1.0 mile
  • Tjong A Fie's Mansion - 8 min drive - 1.7 miles

Getting around

  • Medan Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 53 min drive

Restaurants

  • ‪Naste - ‬2 min walk
  • ‪Pappaco Kopitown - ‬5 min walk
  • ‪Es Teler 77 - ‬7 min walk
  • ‪Bika Ambon Ahun - ‬3 min walk
  • ‪HokBen - ‬9 min walk

About this property

Swasana Hotel Medan

Medan guestrooms with free WiFi
Swasana Hotel Medan offers its guests laundry facilities, dry cleaning/laundry services, and a front-desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Medan hotel.

  • 62 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Swasana Hotel Medan offers 62 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swasana Hotel Medan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swasana Hotel Medan Hotel
Swasana Hotel Medan Medan
Swasana Hotel Medan Hotel Medan

Frequently asked questions

How close is Swasana Hotel Medan to the airport?

Swasana Hotel Medan is 26.1 mi (53-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Swasana Hotel Medan?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Swasana Hotel Medan on Sep 12, 2026 start from $19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Swasana Hotel Medan have an airport shuttle?

Swasana Hotel Medan offers a shuttle from the hotel to the airport 24 hours a day, at scheduled times, for a charge of IDR 300000 per vehicle.

Does Swasana Hotel Medan offer free breakfast?

Swasana Hotel Medan does not offer free breakfast.

Is there a casino at Swasana Hotel Medan?

No, there is no casino at this hotel.

What time is check-in at Swasana Hotel Medan?

Check-in begins at 2:00 PM.

Is there free parking at Swasana Hotel Medan?

This hotel offers free self parking.

Does Swasana Hotel Medan have a pool?

Swasana Hotel Medan does not have a pool.

Does Swasana Hotel Medan have a spa?

There are no spa services available at this hotel.

How close is Swasana Hotel Medan to downtown Medan?

Swasana Hotel Medan is 0.5 mi away from Medan.

Swasana Hotel Medan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value! Nice staff, room, upstairs bar and restaurant
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Small but good room with comfortable bed. Spacious toilet and shower. Window in the toilet, hence no view from the room. Well worth the price. The only minus with the room was that there were no hooks or other storage for clothes. There are no hooks or bars in the toilet for towels.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

ratna

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

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