"The staff was incredibly helpful in fulfilling all my requests. The room was immaculate. It was everything I expected and more. The Jade restaurant wa ... " More
City center retreat
Your stay at this Kesawan hotel places you within 2 miles (3 km) of Tjong A Fie's Mansion and Medan Mall. Also, Sun Plaza is within 2 miles (3 km) and University of North Sumatera is within 6 miles (10 km).
Luxury amenities
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.
Feb 16, 2017 by Management
Dear Mr Doughlas, What wonderful impressions you have shared about your stay at JW Marriott Medan! I am humbled to hear all that you enjoyed the room the the food as much as we do. On your next visit, I would personally recommend you to try other outlets such as Prime Steakhouse which known for the best steakhouse in town. I would like to thank you very much for the perfect rating and we are looking forward to welcome you back for another wonderful stay. Best Regards, Amit Sakhrani General Manager
JW Marriott Hotel Medan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a spa tub, and a sauna are also featured at the luxury JW Marriott Hotel Medan. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Medan hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Valet parking (surcharge)
JW Marriott Hotel Medan offers 287 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.
Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW Marriott Medan. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
JW Marriott Hotel Medan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.