8/10 Good
Mingeun
Traveled with group
May 23, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Mingeun
Stayed 11 nights in May 2023
New Hotel Gentala
2.5 star property
Enjoy the free WiFi at this Medan hotel
Choose dates to view prices
Photo gallery for New Hotel Gentala
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Housekeeping
- 24/7 front desk
- Parking included
- Air conditioning
- Free WiFi
Explore the area
Jl. Rahmadsyah No.186, Kota Matsum I, Kec. Medan Area, Medan, Sumatera Utara, 20211
- Maimun PalacePlace, Maimun Palace14 min walk
- Medan MallPlace, Medan Mall14 min walk
- Sun PlazaPlace, Sun Plaza3 min drive
- Medan (KNO-Kuala Namu Intl.)Airport, Medan (KNO-Kuala Namu Intl.)28 min drive
Room options
View all photos for Deluxe Room
Deluxe Room
- 258 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Executive Room
Executive Room
- 215 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Family Room
Family Room
- 301 sq ft
- Sleeps 3
- 1 Twin Bed and 1 Double Bed
View all photos for Suite
Suite
- 258 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Superior Room
Superior Room
- 172 sq ft
- Sleeps 2
- 1 Double Bed
About the neighborhood
Medan
In Medan .Within a 15-minute walk of the hotel, you'll find Great Mosque of Medan and Maimun Palace. Medan Mall and Tjong A Fie's Mansion are also within 2 miles (3 km).
What's nearby
- Great Mosque of Medan - 9 min walk - 0.5 miles
- Maimun Palace - 14 min walk - 0.8 miles
- Medan Mall - 14 min walk - 0.8 miles
- Grand City Hall - 2 min drive - 1.2 miles
- Sun Plaza - 3 min drive - 1.5 miles
Getting around
- Medan Station - 10 min drive
- Medan (KNO-Kuala Namu Intl.) - 46 min drive
Restaurants
- Cha Sio Asan - 9 min walk
- TST Pak Haji Puri - 4 min walk
- Tables - 8 min walk
- Nasi gurih & lontong sayur - 4 min walk
- Warkop Pakde SMA 6 - 1 min walk
About this property
New Hotel Gentala
Enjoy the free WiFi at this Medan hotel
WiFi is free in public spaces. Free self parking is available. A complete renovation of New Hotel Gentala was completed in January 2020.
Smoking is allowed in designated areas at this Medan hotel.
- 38 guestrooms or units
- 3 levels
- Built in 1990
- Front desk (24 hours)
- Smoking in designated areas
New Hotel Gentala offers 38 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Accessibility
- No elevator
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Shower
- Slippers
- Towels provided
Food and drink
- Free bottled water
More
- Air conditioning
- Desk
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at New Hotel Gentala
Children and extra beds
- Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
New Hotel Gentala Hotel
New Hotel Gentala Medan
New Hotel Gentala Hotel Medan
Frequently asked questions
How close is New Hotel Gentala to the airport?
New Hotel Gentala is 22.7 mi (46-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.
How much does it cost to stay at New Hotel Gentala?
As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at New Hotel Gentala on Nov 5, 2025 start from $7.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does New Hotel Gentala have an airport shuttle?
Airport shuttle services are not available at New Hotel Gentala.
Does New Hotel Gentala offer free breakfast?
New Hotel Gentala does not offer free breakfast.
Is there a casino at New Hotel Gentala?
No, there is no casino at this hotel.
What time is check-in at New Hotel Gentala?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.
Is there free parking at New Hotel Gentala?
This hotel offers free self parking.
Does New Hotel Gentala have a pool?
New Hotel Gentala does not have a pool.
Does New Hotel Gentala have a spa?
There are no spa services available at this hotel.
How close is New Hotel Gentala to downtown Medan?
New Hotel Gentala is 1.7 mi away from Medan.
New Hotel Gentala Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
8.0/10
Property conditions & facilities