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4.0 out of 5

"very small gym. Not a gym for a 4-star rated hotel. My room had a balcony witrh a view of the pool. It made my room very noisy during the day. I aske ... " More

By a verified traveler on Mon 18 Feb 2019

Hotel Description

4-star family-friendly hotel near Sun Plaza, connected to a shopping center

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Sun Plaza and within 2 miles (3 km) of Medan Mall. Also, Sri Mariamman Temple is within half a mile (1 km) and Vihara Borobudur is within 2 miles (3 km).

Poolside dining

This hotel features an outdoor pool, a fitness center, and a restaurant. Families will appreciate the children's pool and onsite laundry facilities. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, refrigerators

The 195 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include refrigerators and minibars.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$35* Per night/room Mar 7 - Mar 8

Business Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pool Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aryaduta Medan ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Aryaduta Medan

Everyone (1)
4 out of 5
very small gym. Not a gym for a 4-star rated hotel. My room had a balcony witrh a view of the pool. It made my room very noisy during the day. I asked the receptionist to perhpas change my room, they said they would look into it , but then ignored it.

Posted by , from Malaysia on Feb 18, 2019

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Comment from Hotel Management

Feb 21, 2019 by Nurul Fathia

Dear Our Valued Guest, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconveniences that happened during your stay due to our Gym facility and our staff that ignored you for changing the room. Please be rest assured that this has our complete attention and we will look through again our gym equipment and will remind to our team again. Once again, please accept our sincere apologies. We value your patronage and we hope that you will give us another chance to serve you better in the future. Warm Regards, Nurul Fathia Public Relations Executive

Renovations + Closures

The property is closed between April 07 and September 30.

Property Features

Aryaduta Medan offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, multilingual staff, and concierge services are also featured at the family-friendly Aryaduta Medan. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available. This 4-star Medan hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 3 levels
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Medan (KNO-Kuala Namu Intl.) (40.5 km / 25.2 mi)
  • Property shuttles: Airport shuttle, area shuttle within 3 km, and shopping center shuttle available for a surcharge
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aryaduta Medan offers 195 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets. This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

The Kitchen - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

The Pool Cafe - This poolside café specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.

The Lounge - This restaurant is located by the pool and specializes in international cuisine. Happy hour is offered. Reservations are required. Open daily.

The Pastry - Onsite café. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 140000 for adults and IDR 70000 for children (approximately)
  • Airport shuttle fee: IDR 330000.00 per vehicle (one way)
  • Self parking fee: IDR 55000 per night
  • Valet parking fee: IDR 50000.00 per night
  • Nearby parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 423500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aryaduta Medan
  • Hotel Aryaduta
  • Hotel Aryaduta Medan
  • Aryaduta Medan Hotel
  • Aryaduta Hotel
  • Aryaduta
  • Medan Aryaduta Hotel
  • Aryaduta Medan Hotel
  • Aryaduta Medan Medan
  • Aryaduta Medan Hotel Medan

You should know

  • Aryaduta Medan offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.