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Four Points by Sheraton Medan

4.0 star property
4-star spa hotel perfect for exploring Medan

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Photo gallery for Four Points by Sheraton Medan

Gazebo
Exterior
Outdoor pool
Meeting facility
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Gym

Explore the area

View in a map
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119
  • Place, Sun Plaza
    ‪3 min drive‬
  • Place, Grand City Hall
    ‪4 min drive‬
  • Place, University of North Sumatera
    ‪5 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Twin Beds, Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Medan

Central Medan getaway .You'll find Plaza Medan Fair and DeliPark Mall Medan within 2 miles (3 km) of this hotel. Sri Mariamman Temple and Rahmat International Wildlife Museum & Gallery are also within 2 miles (3 km).

What's nearby

  • Sun Plaza - 3 min drive - 2.2 miles
  • Grand City Hall - 4 min drive - 2.4 miles
  • Tjong A Fie's Mansion - 5 min drive - 2.6 miles
  • University of North Sumatera - 5 min drive - 2.6 miles
  • Maimun Palace - 6 min drive - 3.3 miles

Getting around

  • Medan Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 60 min drive

Restaurants

  • ‪Kerang Rebus Sumber Rejeki - ‬3 min walk
  • ‪Ayam Penyet Bu Mai - ‬2 min walk
  • ‪Selow Time Coffee - ‬5 min walk
  • ‪Sea food dan Nasi Uduk Tjong 45 Java Jln Gatot Subroto/Simp Ayahanda - ‬3 min walk
  • ‪The Eatery @ Four Points By Sheraton Hotel - ‬2 min walk

About this property

Four Points by Sheraton Medan

4-star spa hotel perfect for exploring Medan
Four Points by Sheraton Medan offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, spa services, and barbecue grills are also featured at Four Points by Sheraton Medan. Self parking is free.

This 4-star Medan hotel is smoke free.

  • 220 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Medan offers 220 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered daily and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 5 steps to reach entrance
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Medan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cribs (infant beds) are available for IDR 350000.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 per person
  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Serela Hotel Medan
Hotel Serela
Serela
Serela Hotel
Four Points Sheraton Medan Hotel
Four Points Sheraton Medan
Four Points by Sheraton Medan Hotel
Four Points by Sheraton Medan Medan
Four Points by Sheraton Medan Hotel Medan

Frequently asked questions

How close is Four Points by Sheraton Medan to the airport?

Four Points by Sheraton Medan is 35 mi (60-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.

Does Four Points by Sheraton Medan have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Medan.

Does Four Points by Sheraton Medan offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Medan, but buffet breakfast is offered for a fee of IDR 150000 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Four Points by Sheraton Medan?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Medan?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Four Points by Sheraton Medan?

This hotel offers free self parking.

Does Four Points by Sheraton Medan have a pool?

Four Points by Sheraton Medan features an outdoor pool and a children's pool.

Does Four Points by Sheraton Medan have a restaurant?

Four Points by Sheraton Medan is home to The Eatery, which features brunch.

Does Four Points by Sheraton Medan have a spa?

Pamper yourself with a day at Puncak Alam Spa, where you can enjoy aromatherapy, facials, and body scrubs.

How close is Four Points by Sheraton Medan to downtown Medan?

Four Points by Sheraton Medan is 1.5 mi away from Medan.