Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

4-star spa hotel near Medan Mall

Central Medan getaway

Within 3 miles (5 km) of this hotel, you'll find Medan Mall and Sun Plaza. Sri Mariamman Temple and Rahmat International Wildlife Museum & Gallery are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the 24-hour fitness center, bar/lounge, and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 220 guestrooms also offer free WiFi and LED TVs with cable channels. 24-hour room service, minibars, and free bottled water are also available.

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$33* Per night/room Mar 15 - Mar 16

Room, 1 King Bed, City View (King or Twin)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (King or Twin)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

Four Points by Sheraton Medan offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, spa services, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Medan. This 4-star Medan hotel is smoke free.

  • 220 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Medan (KNO-Kuala Namu Intl.) (56.5 km / 35.1 mi)

Room Amenities

Four Points by Sheraton Medan offers 220 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

The Eatery - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The Onyx - Onsite lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Thai massage
  • Reflexology
  • Sports massage
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cribs (infant beds) are available for IDR 350000.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Four Points by Sheraton Medan

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Serela Hotel Medan
  • Hotel Serela
  • Serela
  • Serela Hotel
  • Four Points Sheraton Medan Hotel
  • Four Points Sheraton Medan
  • Four Points by Sheraton Medan Hotel
  • Four Points by Sheraton Medan Medan
  • Four Points by Sheraton Medan Hotel Medan

You should know

  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Medan-Hotels-Four-Points-by-Sheraton-Medan.h6189177-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Medan-Hotels-Four-Points-by-Sheraton-Medan.h6189177-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Medan-Hotels-Four-Points-by-Sheraton-Medan.h6189177-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.