2/10 Terrible
R
Aug 21, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 25 nights in Jul 2021
Hotel Sumatera
2.5 star property
Clothing-optional guestrooms with free WiFi
Choose dates to view prices
Photo gallery for Hotel Sumatera
Reviews
4.04.0 out of 10
Popular amenities
- Room service
- Housekeeping
- 24/7 front desk
- Parking included
- Air conditioning
- Free WiFi
Explore the area
Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212
- Great Mosque of Medan3 min walk
- Maimun Palace7 min walk
- Medan Mall17 min walk
- Medan (KNO-Kuala Namu Intl.)29 min drive
Room options
View all photos for Deluxe Room
Deluxe Room
- 205 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Superior Room
Superior Room
- 194 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Family Room
Family Room
- 258 sq ft
- Sleeps 2
- 2 Twin Beds OR 1 Double Bed
View all photos for Standard Room
Standard Room
- 172 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Economy Room
Economy Room
- 172 sq ft
- Sleeps 2
- 1 Double Bed
About the neighborhood
Medan
In Medan .Your stay at this Medan hotel places you within a 10-minute walk of Great Mosque of Medan and Maimun Palace. Tjong A Fie's Mansion and Medan Mall are also within 2 miles (3 km).
What's nearby
- Great Mosque of Medan - 3 min walk - 0.2 miles
- Maimun Palace - 7 min walk - 0.4 miles
- Medan Mall - 17 min walk - 0.9 miles
- Grand City Hall - 2 min drive - 1.2 miles
- Sun Plaza - 2 min drive - 1.2 miles
Getting around
- Medan Station - 11 min drive
- Medan (KNO-Kuala Namu Intl.) - 42 min drive
Restaurants
- Kedai Kopi Pasar Sambas - 6 min walk
- Chasio Afuk 88 - 9 min walk
- Cafe Amaliun Indah - 7 min walk
- TST Pak Haji Puri - 8 min walk
- Rm Pondok Gurih - 13 min walk
About this property
Hotel Sumatera
Clothing-optional guestrooms with free WiFi
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. Hotel Sumatera also features multilingual staff, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.
This Medan hotel is smoke free.
- 25 guestrooms or units
- 538 sq ft of conference space
- 50 sq m of conference space
- Manager's reception (free)
- Conference space
- Coffee in lobby
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Concierge
- Newspapers in lobby (free)
- Television in lobby
- Bellhop
- No smoking on site
- Dining venue
Hotel Sumatera offers 25 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Satellite television is provided.
Bathrooms include showers with hydromassage showerheads. This Medan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Languages
English, Indonesian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- Free self parking on site
- Limited onsite parking
Food and drink
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
Things to do
- TV in common areas
Accessibility
- No elevator
Room amenities
Entertainment
- 20-inch TV with satellite channels
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning
- Desk
- Laptop workspace
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
The property charges 8 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Hotel Sumatera
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Credit card charges are subject to a surcharge of 8 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.
We should mention
- Please note that clothing is optional at Hotel Sumatera.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Pets and service animals are not allowed on site.
- Alcohol isn't served or allowed at Hotel Sumatera.
Property is also known as
Hotel Hotel Sumatera
Hotel Sumatera Medan
Sumatera Medan
Hotel Hotel Sumatera Medan
Medan Hotel Sumatera Hotel
Sumatera
Hotel Sumatera Hotel
Hotel Sumatera Medan
Hotel Sumatera Hotel Medan
Frequently asked questions
How close is Hotel Sumatera to the airport?
Hotel Sumatera is 22.5 mi (42-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.
Does Hotel Sumatera have an airport shuttle?
Airport shuttle services are not available at Hotel Sumatera.
Does Hotel Sumatera offer free breakfast?
Hotel Sumatera does not offer free breakfast.
Is there a casino at Hotel Sumatera?
No, there is no casino at this hotel.
What time is check-in at Hotel Sumatera?
Check-in start time: 1:00 PM; Check-in end time: 11:00 PM.
Is there free parking at Hotel Sumatera?
This hotel offers free self parking.
Does Hotel Sumatera have a pool?
Hotel Sumatera does not have a pool.
Does Hotel Sumatera have a restaurant?
Yes, there is a restaurant on site.
Does Hotel Sumatera have a spa?
There are no spa services available at this hotel.
How close is Hotel Sumatera to downtown Medan?
Hotel Sumatera is 1.6 mi away from Medan.
Hotel Sumatera Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
4.0/10
Cleanliness
4.8/10
Staff & service
5.0/10
Amenities
5.4/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
6/10 Okay
ao-chan, NGO, JPN
Jan 21, 2020
Liked: Staff & service, amenities
部屋は 古いですが、 受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。
朝食は 簡素ですが ピラフが非常に旨かったです。
ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは KNO 国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。
なお、コンビニに対面にあり便利でした。
ao-chan
Stayed 3 nights in Jan 2020
4/10 Poor
Roesmal
Jan 6, 2020
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Roesmal
Stayed 2 nights in Oct 2019