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5.0 out of 5

"Employees went out of their way to make sure my stay was enjoyable. " More

By a verified traveler on Sun 26 May 2019

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Hotel Description

3.5-star guestrooms with free WiFi

Near the airport

Within 20 miles (32 km) of this hotel, you'll find Great Mosque of Medan and Maimun Palace. Sun Plaza is 20.8 mi (33.5 km) away.

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, business center, and free airport shuttle. Guests will appreciate free perks like free self parking and WiFi in public areas.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$27* Per night/room Oct 8 - Oct 9

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Prime Plaza Hotel Kualanamu ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Prime Plaza Hotel Kualanamu

Everyone (1)
5 out of 5
Employees went out of their way to make sure my stay was enjoyable.

Posted by on May 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by Key

Dear Mr/ Mrs. Thank you for choosing Prime Plaza Hotel Kualanamu for your convenience during you stay and taking the time to rate and review your experience. The satisfaction of our guests is a priority for us. We hope to meet again next time. Thank you and have a great day. Regards, Ikke Hutabarat

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Prime Plaza Hotel Kualanamu offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and coworking spaces. There are 5 meeting rooms available. The business-friendly Prime Plaza Hotel Kualanamu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Medan hotel is smoke free.

  • 140 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Prime Plaza Hotel Kualanamu offers 140 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Medan hotel provides complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Dishwasher
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6 AM to 9 AM.

Onsite venue - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Prime Plaza Hotel Kualanamu offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Prime Plaza Hotel Kualanamu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: IDR 110000 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prime Plaza Hotel Kualanamu
  • Prime Plaza Kualanamu Medan
  • Prime Plaza Kualanamu
  • Prime Plaza Kualanamu Medan
  • Prime Plaza Hotel Kualanamu Hotel
  • Prime Plaza Hotel Kualanamu Medan
  • Prime Plaza Hotel Kualanamu Hotel Medan

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.