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Best Western Hotel du Mucem

Property class: 3
3-star hotel near Grand Port Maritime de Marseille

Choose dates to view prices

Photo gallery for Best Western Hotel du Mucem

A kitchen area with a wooden door, a refrigerator, a sink, and a counter with various food items and containers.
A hotel reception area with a reception desk, a large mirror, a yellow chair, a round table, and a wall-mounted TV screen.
A wooden shelf with jars, baskets, and a bottle, against a wall with a black line design.
A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.
A hallway with a mural on the left and a series of black-and-white drawings on the right.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002
  • Place, Les Terrasses du Port
    ‪5 min walk‬
  • Place, Le Panier
    ‪9 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪16 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪43 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a lamp, a TV, and a window with curtains.

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a bedside table with a tray of breakfast items, a chair, and a wall with a colorful stripe pattern.

Standard Room, 1 Twin Bed, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Room With Double Bed-Non-Smoking

A hotel room with a bed, a desk, a chair, a mirror, a wardrobe, and a bathroom visible through an open door.

Comfort Room With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

1 King Bed, Non-Smoking, Superior Room, Twin Beds on Request

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 Single Bed, Non-Smoking, Standard Room, Single Room, Safe Deposit Box, Courtesy Tray

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Marseille

Heart of Marseille.Within a 10-minute walk of this Old Port of Marseille hotel, you'll find Docks of Joliette and Les Terrasses du Port. Cathedral la Major and La Vieille Charite are also within half a mile (1 km).

What's nearby

  • Les Terrasses du Port - 5 min walk - 0.3 miles
  • Docks of Joliette - 5 min walk - 0.3 miles
  • Le Panier - 9 min walk - 0.5 miles
  • Museum of European and Mediterranean Civilisations - 11 min walk - 0.6 miles
  • Grand Port Maritime de Marseille - 16 min walk - 0.9 miles

Getting around

  • Joliette Station - 5 min walk
  • Arenc Le Silo Tram Station - 18 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Chikin Bang - ‬7 min walk
  • ‪Five Guys - ‬7 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Gilberte & Marguerite - ‬6 min walk

About this property

Best Western Hotel du Mucem

3-star hotel near Grand Port Maritime de Marseille
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. Best Western Hotel du Mucem also features a vending machine, concierge services, and complimentary newspapers in the lobby.

This 3-star Marseille hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 2011
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Hotel du Mucem offers 29 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Exterior
Ibis Marseille Centre Euromed
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 946 reviews
$96 nightly
The price is $110
Aug 30 - Aug 31
Total with taxes and fees
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Property amenities

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14.50 per person
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Weight limit: 18 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 14.50 per person
  • Nearby parking fee: EUR 30 per day (1 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Frequently asked questions

How close is Best Western Hotel du Mucem to the airport?

Best Western Hotel du Mucem is 14.7 mi (25-min drive) away from the Marseille - Provence Airport (MRS) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hotel du Mucem?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel du Mucem on Aug 30, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel du Mucem have an airport shuttle?

Airport shuttle services are not available at Best Western Hotel du Mucem.

How close is Best Western Hotel du Mucem to the beach?

This hotel is 3.6 mi (7-min drive) from Prado Beach and 15.3 mi (25-min drive) from Cassis Beach. Don't forget your sunscreen!

Does Best Western Hotel du Mucem offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel du Mucem, but full breakfast is offered for a fee of EUR 14.50 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Best Western Hotel du Mucem?

No, there is no casino at this hotel.

What time is check-in at Best Western Hotel du Mucem?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Hotel du Mucem?

Free parking is not available at this hotel.

Does Best Western Hotel du Mucem have a pool?

Best Western Hotel du Mucem does not have a pool.

Does Best Western Hotel du Mucem have a spa?

There are no spa services available at this hotel.

How close is Best Western Hotel du Mucem to downtown Marseille?

Best Western Hotel du Mucem is 0.5 mi away from Marseille.

Best Western Hotel du Mucem Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 461 reviews
Rating 8 - Good. 204 out of 461 reviews
Rating 6 - Okay. 54 out of 461 reviews
Rating 4 - Poor. 15 out of 461 reviews
Rating 2 - Terrible. 6 out of 461 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Isabel Marques de

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very nice staff.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Some construction in the area, staff was helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Bitten

Liked: Staff & service
Great service, and the place was ok overall.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Corri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and great to get to public transport or walking to vieux port
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many attractions
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the centre, comfy bed and parking nearby
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdallah and the other staff went above and beyond to make our visit excellent.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and price

The hotel was great for the value and in a location close to a lot of points of interest. The staff was friendly and helpful and I would stay there again and recommend it to others.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and quality. Friendly staff.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Removations were well done. Room was great with wonderful bathroom. Area was well located yet safe and quiet. Staff very helpfull and breakfast nice with good options.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

maxime

Liked: Cleanliness, staff & service, amenities
ok
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, functioning Air conditioner in very hot conditions, polite and helpful staff
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
It is far from view port and the markets and the activity areas
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Hessel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Room was ok. Just not enough space for clothes etc. Perfect location.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Staff was friendy
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in bathroom wasn’t great, but good location, quiet area
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful at all times. Good location for walking to the main places or catching public transport to other areas. Construction work happening in the area - that we were prewarned about - didn’t disturb our stay at all. Good places to eat nearby and a beautiful view of the Major from the balcony!
Stayed 4 nights in Jul 2023
Verified review

6/10 Okay

François

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Regina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t like this hotel
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
I enjoyed walking to the hotel as it has a perfect view of the Cathedrale La Major. The single room is small but the perfect size in my opinion - not too small. The room is perfectly cleaned everyday and coffee, tea, and biscuits are replenished too. Very close to restaurants, sights, and trains/buses. The reception could do a bit of an upgrade thought. Very helpful staff at the reception.
Stayed 2 nights in May 2023

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