Renaissance Lucerne Hotel

5.0 star property
5-star luxury hotel near Chapel Bridge

Choose dates to view prices

Photo gallery for Renaissance Lucerne Hotel

Land view from property
Exterior
Junior Suite, 2 Twin Beds | Down comforters, pillowtop beds, in-room safe, desk
Lounge
Standard Room, 1 King Bed | Bathroom | Shower, designer toiletries, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Gym

Check out the area

Map
Pilatusstrasse 15, Lucerne, LU, 6002
  • Popular LocationChapel Bridge4 min walk
  • Popular LocationKKL Lucerne5 min walk
  • Popular LocationLion Monument15 min walk
  • AirportZürich (ZRH)56 min drive

Room options

Studio Suite, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Lucerne

Central Lucerne getaway .At this hotel, you'll be steps from Chapel Bridge and Museum Sammlung Rosengart. Mt. Rigi and The Swiss Path are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 5 min walk
  • Lucerne Town Hall - 6 min walk
  • Lion Monument - 15 min walk
  • Chateau Guetsch - 19 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • Bacio Della Mamma - 1 min walk
  • Mövenpick - 1 min walk
  • Pacifico - 1 min walk
  • Rossini - 4 min walk
  • Pastarazzi GmbH - 3 min walk

About this property

Renaissance Lucerne Hotel

5-star luxury hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury Renaissance Lucerne Hotel.

This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Built in 1907
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Renaissance Lucerne Hotel offers 87 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Free crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per night)
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CHF 35 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Lucerne Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CHF 35 for adults and CHF 20 for children
  • Nearby parking fee: CHF 15 per night (49 ft away)
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Renaissance Lucerne
Lucerne Renaissance
Lucerne Renaissance Hotel
Renaissance Hotel Lucerne
Renaissance Lucerne
Renaissance Lucerne Hotel
Renaissance Lucerne
Renaissance Lucerne Hotel Hotel
Renaissance Lucerne Hotel Lucerne
Renaissance Lucerne Hotel Hotel Lucerne

Frequently asked questions

How close is Renaissance Lucerne Hotel to the airport?

Renaissance Lucerne Hotel is 42.5 mi (56-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Renaissance Lucerne Hotel?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Renaissance Lucerne Hotel on May 18, 2024 start from $404.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Renaissance Lucerne Hotel have an airport shuttle?

Airport shuttle services are not available at Renaissance Lucerne Hotel.

How close is Renaissance Lucerne Hotel to the beach?

This hotel is 11.3 mi (14-min drive) from Seebad Eich.

Does Renaissance Lucerne Hotel offer free breakfast?

Free breakfast isn’t provided at Renaissance Lucerne Hotel, but full breakfast is offered for a fee of CHF 35 for adults and CHF 20 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Renaissance Lucerne Hotel?

No, there is no casino at this hotel, but Grand Casino Lucerne (15-min walk) is nearby.

What time is check-in at Renaissance Lucerne Hotel?

Check-in begins at 3 PM.

Is there free parking at Renaissance Lucerne Hotel?

Free parking is not available at this hotel.

Does Renaissance Lucerne Hotel have a pool?

Renaissance Lucerne Hotel does not have a pool.

Does Renaissance Lucerne Hotel have a restaurant?

Renaissance Lucerne Hotel is home to Pacifico - South American, which features Mexican cuisine.

Does Renaissance Lucerne Hotel have a spa?

There are no spa services available at this hotel.

How close is Renaissance Lucerne Hotel to downtown Lucerne?

Renaissance Lucerne Hotel is 0.2 mi away from Lucerne.

Renaissance Lucerne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 464 reviews" "
Rating 8 - Good. 156 out of 464 reviews" "
Rating 6 - Okay. 41 out of 464 reviews" "
Rating 4 - Poor. 11 out of 464 reviews" "
Rating 2 - Terrible. 7 out of 464 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and relaxing.
Stayed 2 nights in Sep 2023

6/10 Okay

Cheryl

Traveled with partner
Very basic but close to the Chapel bridge.
Stayed 2 nights in Sep 2023

8/10 Good

Ravi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Property
Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic breakfast as well
Stayed 2 nights in Sep 2023

10/10 Excellent

Sze Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who advises the best way to eat and travel
Stayed 1 night in Aug 2023

4/10 Poor

Ahmed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room air conditioning unit was not cooling enough and moldy at the vent. Not expected from a five star hotel. Despite notifying reception nothing was done except for a thank you for notifying us. Will never stay there again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mahesh

Stayed 4 nights in Aug 2023

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but disappointing overall
Our stay at the Renaissance was very disappointing overall. The good: - Location is excellent - Front desk staff is polite The bad: - No bottled water in the room and 9chf per bottle if you ask for it at reception - No Do Not Disturb sign in our room, and had to deal with housekeeping knocking and asking them to come back later. Asked the front desk for a DND sign but never got one. - Excessive noise from the hallways and of doors being slammed shut constantly - Body wash ran out and wasn't refilled during our stay, and the trash can wasn't emptied on one of the days either. Also found hair that didn't belong to us in the bathroom. I believe the Renaissance hotel can and should do much better, and I'll be searching for a different hotel next time I visit Lucerne.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ulises

Stayed 3 nights in Jun 2023

4/10 Poor

Solange

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very expensive hotel and not well kept
Stayed 1 night in Jun 2023