See all properties

Neustadt Apartments managed by Hotel Central Luzern

3.0 star property
3-star hotel near Chapel Bridge

Choose dates to view prices

Photo gallery for Neustadt Apartments managed by Hotel Central Luzern

Ice skating
Full-size fridge, microwave, oven, stovetop
Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV
Classic Apartment, 1 Bedroom, Kitchen, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking available
  • Kitchen
  • Free WiFi

Explore the area

Map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Classic Apartment, 1 Bedroom, Kitchen, City View

Classic Apartment, 1 Bedroom, Kitchen, City View | Living area | Flat-screen TV

Classic Apartment, 1 Bedroom, Kitchen, City View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment (Noble)

Deluxe Apartment (Noble) | Living area | Flat-screen TV

Deluxe Apartment (Noble)

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Comfort Apartment (Cosy)

Comfort Apartment (Cosy) | Living area | Flat-screen TV

Comfort Apartment (Cosy)

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Lucerne

City center stay.You'll be steps from Museum Sammlung Rosengart and a 5-minute walk from Chapel Bridge. The Swiss Path and St. James Way are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 5 min walk - 0.3 miles
  • Chateau Guetsch - 15 min walk - 0.8 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne Station - 3 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Tibits - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Yooji's - ‬2 min walk
  • ‪Caffe Spettacolo - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

Neustadt Apartments managed by Hotel Central Luzern

3-star hotel near Chapel Bridge
Neustadt Apartments managed by Hotel Central Luzern offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. A complete renovation of Neustadt Apartments managed by Hotel Central Luzern was completed in January 2019.

This 3-star Lucerne hotel is smoke free.

  • 6 guestrooms or units
  • Built in 1950
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Neustadt Apartments managed by Hotel Central Luzern offers 6 accommodations with espresso makers and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Lobby sitting area

AMERON Luzern Hotel Flora

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,004 reviews
$337 nightly
The price is $363
Jul 30 - Jul 31
Total includes taxes and fees
AMERON Luzern Hotel Flora

Property amenities

Family friendly

  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 20 per day)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19 for adults and CHF 19 for children

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Central Luzern, Morgartenstrasse 4, 6003 Luzern]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CHF 19.00 for adults and CHF 19.00 for children
  • Uncovered self parking fee: CHF 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neustadt Apartments Luzern
Neustadt Apartments Hotel
Neustadt Apartments Luzern
Neustadt Apartments Hotel Luzern
Neustadt Apartments
Neustadt Apartments managed by Hotel Central Luzern Hotel
Neustadt Apartments managed by Hotel Central Luzern Lucerne

Frequently asked questions

How close is Neustadt Apartments managed by Hotel Central Luzern to the airport?

Neustadt Apartments managed by Hotel Central Luzern is 42.2 mi (68-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

Does Neustadt Apartments managed by Hotel Central Luzern have an airport shuttle?

Airport shuttle services are not available at Neustadt Apartments managed by Hotel Central Luzern.

How close is Neustadt Apartments managed by Hotel Central Luzern to the beach?

This hotel is 11.8 mi (26-min drive) from Seebad Eich.

Does Neustadt Apartments managed by Hotel Central Luzern offer free breakfast?

Free breakfast isn’t provided at Neustadt Apartments managed by Hotel Central Luzern, but local cuisine breakfast is offered for a fee of CHF 19.00 for adults and CHF 19.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Neustadt Apartments managed by Hotel Central Luzern?

No, there is no casino at this hotel, but Grand Casino Lucerne (14-min walk) is nearby.

What time is check-in at Neustadt Apartments managed by Hotel Central Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Neustadt Apartments managed by Hotel Central Luzern?

Free parking is not available at this hotel. Self parking is available for CHF 20 per day.

Does Neustadt Apartments managed by Hotel Central Luzern have a pool?

Neustadt Apartments managed by Hotel Central Luzern does not have a pool.

Does Neustadt Apartments managed by Hotel Central Luzern have a spa?

There are no spa services available at this hotel.

How close is Neustadt Apartments managed by Hotel Central Luzern to downtown Lucerne?

Neustadt Apartments managed by Hotel Central Luzern is 0.2 mi away from Lucerne.

Neustadt Apartments managed by Hotel Central Luzern Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 53 reviews
Rating 8 - Good. 6 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Valentina, Yorktown Heights

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Nice place but no AC.
Stayed 5 nights in Jul 2024

10/10 Excellent

David Joseph

Stayed 7 nights in Sep 2024

10/10 Excellent

Janani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Lucerne by staying at this property. The apartment had evertything we needed and was very comfortable. Given how Lucerne is so expensive this gave us the opportunity to make simple breakfast, stock up the fridge with essentials and heat up frozen meals. The place is less than 5 mins from the train station and close to all other places.
Stayed 4 nights in Sep 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, except double bed was in a corner, so one side could not get out of their own side
Stayed 7 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!
Stayed 3 nights in Apr 2024

10/10 Excellent

Hwee Hoong Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff and service.
Stayed 7 nights in Sep 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer
Stayed 3 nights in Aug 2023

8/10 Good

Muniba

Traveled with family
Liked: Cleanliness, amenities
Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.
Stayed 3 nights in Aug 2023

8/10 Good

Inderprit

Traveled with family
Liked: Cleanliness, amenities
Dislikes- Drainage in the shower room was not good. The wash basin drainage was poor. When reported to the girl at reception, her question was offensive implying we had put something down the sink. We also had to wait for 40 minutes to check in as the apartment wasn't ready. Nico the Concierge who we dealt with was excellent,very helpful and friendly. If you want a good view then unfortunately you will be staring at a side wall of a church. We were not bothered about the view so was ok for us. The apartment should be checked for proper drainage etc before the next guest moves in. Likes- The apartment is very cosy, spacious and homely. It has everything you need for a comfortable stay. Only 4 to 5 minutes walk from the station. We can stay here again. Owners please advise staff to not accuse guests for something they report. Please thoroughly check the drainage before the next guests arrive.
Stayed 7 nights in Aug 2023

8/10 Good

Juki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with 5 min walk to trains, boats and city center….very nice apartment, quiet and comfortable….staff very responsive and helpful!
Stayed 3 nights in Jun 2023

6/10 Okay

PURNACHANDRA

Traveled with family
Most of Switzerland don’t have AC and so this apartment. It’s very hot in Switzerland and this apartment has windows but the airflow is in wrong direction and so you don’t get any air into the rooms even if you open windows. Overall apartment is nice but without proper air you feel like very hot in the room. If you don’t mine staying in hot rooms. This is the place for you.

8/10 Good

Virma

Stayed 3 nights in Jun 2023

10/10 Excellent

Arshad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located close to train station. A large apartment with 1.5 bath and was vert convenient for a family of 4. Will stay again when visiting Lucerne.
Stayed 3 nights in May 2023

10/10 Excellent

Robbi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed my stay. The room was great, the staff was very friendly and helpful, and the location was perfect. I would stay there again.
Stayed 3 nights in May 2023

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was great. Plenty of room, very clean and well stocked. Beds were comfortable. Front desk staff were always very friendly and helpful. Very convenient location to old town and the train station and boats. Only recommendation I would make is that even though we knew housekeeping was only once a week in the hotel, it would have been nice to at least have dirty towels and garbage taken away periodically. Otherwise everything was lovely!
Stayed 4 nights in Apr 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay with lots of space

We booked a two-bedroom apartment and it was clean, modern and comfortable. The only minor issue was that there was only one bathroom and it was attached to only one of the bedrooms. Therefore, the person staying in bedroom #2 had to come into and through bedroom #1 to use the bathroom. That aside, the apartment was fantastic with lots of space and convenient to walk to the train station and or to old town Lucerne. By the way, the lower level of the train station has everything from a grocery store to a flower shop underneath (the currency exchange is on the upper level of the train station). When we come back to Lucerne, we will definitely try to stay here again.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

The apartment is located right in the centre of Lucerne and had everything we needed for an amazing stay. Everything was very clean and tidy. Highly recommend!
Stayed 9 nights in Dec 2022

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place and will definitely be back. Roomy and modern. Newly renovated too!
Stayed 6 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an enjoyable stay, our only comment was that the couch in the salon was not that comfortable
Stayed 7 nights in Sep 2022

10/10 Excellent

Anjali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really well maintained property, centrally located from public transit and activities. Host is mindful of travelers needs and has stocked home with all basic necessities. Really loved our stay, kids were looking forward to return to the apartment after a long day out. Truly a home away from home. Only request would be for host to provide better fans as it was very hot on the days we stayed.
Stayed 3 nights in Aug 2022

10/10 Excellent

Siva Rama Krishna Prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful.

Such a convenient place. Just about 200 mtr from the train station. And wonderfully kept. Clean and comfortable. The kitchen, bathroom, bedroom and living area are all well kept. Really impressed.
Stayed 4 nights in Jun 2022

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In beautiful condition. Great location
Stayed 3 nights in Jun 2022

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great base to explore Lucerne

We stayed for a week in apartment 6 (one bedroom) as a couple. The apartment was the perfect place to stay while exploring Lucerne and the region, being only a couple of minutes from the station and with all of the city within a short walking distance. We got our breakfast each morning from the bakery 30 seconds from the front door - ideal! The hosts at Hotel Central were very friendly and welcoming, giving us a quick tour of the apartment and were helpful whenever we needed anything. They explained the cleaner comes once a week, halfway through our stay in our case, which worked well. The apartment itself is well appointed, having been decorated recently with a modern design. We didn't cook anything elaborate but the kitchen was well equipped enough for our needs. Lucerne was hot (~30C) when we visited, but the external shutters kept the apartment fairly cool, and we were given a fan by the hosts that meant we managed without issue. The price was in-line with staying in a local hotel for a week, but the additional space and facilities made us much more comfortable. Overall I would strongly recommend Neustadt apartments to anyone staying in Lucerne and wouldn't hesitate to stay there again.
Stayed 7 nights in Jun 2022